I,m not going into to much detail but the above letter could have been written by myself, we had the same experience, my boys were 5,8 and 10 years old, and we paid out $80. The show may suit some people, but its definately not for young children, especially under the age of 6. We were ripped off, kids could only handle 10 minutes, when we walked out, the old liarer reackons we were the first family to walk out in 30 years, not from what i,ve read and heard.Big tip, the road behind has a lovely working blacksmith shop, so i,ve since read, the kids will love it, and should,nt have any nightmares afterwards.

To be fair, I haven't actually stepped into the actual theatre to see Ned Kelly's Last Stand. Two years ago, my husband, my friend and I stopped in at Glenrowan to have a look around. We were on the home stretch after a two week trip through Victoria which took us through a few other sound and light shows...one was very well done, while the others, not much to report. While sizing up the rather prominant Ned Kelly statue out the front, we were skeptical about attending the show, especially at $15 per person. (Note to the concerned mother writing the letter - you are correct, youngest should have been free anyway).
We decided to give it a miss and instead strolled around and snapped photographs of each of us affectionately comforting the carved and painted telegraph-pole version of a wounded Ned. Since this trip, I have heard several accounts from people who splurged and went into the show. None have been positive. In fact, travel author Bill Bryson takes a generous page to review his experience at Glenrowan and only reaffirms what several before and after have reported - too much money, too loud, not too impressed.
The day we arrived in Glenrowan, had the price not been comparable to that of an IMAX show, given the significance of the place and the story, I would have given it a shot. Having recently relocated to Australia from Canada, I am all about absorbing Australian history in any shape or form...but sincerely, not at any cost.
Due to the focus of this response, I will not go into detail, but after having driven around the country in search of cultural insight, I have found there to be an all too frequent over charge for such attractions. I appreciate the pride instilled in the fame of each region, but I do feel there comes a point where just because it might be the best (ahem..and only) show in Glenrowan, does not mean it should cost the world to see it. And like any decent customer service should allow for, a refund for scaring the daylights out of children would have been appropriate. They say if you can't fix a complaint, don't drop it...at least a response from 'Bill' would have been in order.