How Australia’s tourism industry is leading the way in sustainability

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When it comes to scoring Australia’s sustainable report card, the travel and tourism industry has the opportunity to become a high achiever; let us explain.

Is it any wonder we’re yearning for the pure escapism of travel? The sobering realities of life in 2022 – from catastrophic floods to coral bleaching to the ongoing spectre of COVID-19 – are enough to send even diehard optimists scurrying for their suitcase. But when the act of escaping can also contribute to the very problems causing our hopelessness – particularly when it comes to the health of our planet – future-minded travellers are right to be asking: is travel in Australia sustainable? How does our country measure up?

Australia needs to do more to fight climate change

To be frank, in general, Australia needs to pull up its socks. The country’s embarrassing (lack of) progress on the United Nation’s Sustainable Development Goals saw it ranked dead last in an assessment of 60 countries for its policy response to the climate crisis. (And who can forget the dubious honour of winning the Colossal Fossil Award at COP26 in October 2021?) But when it comes to sustainability in travel specifically, Australia’s report card shows far more promise. In fact, the travel and tourism industry is shaping up as a key driver in the push for change.

As Tourism Australia’s head of sustainability, Penny Rafferty, puts it, the impetus for sustainability is baked right onto the very things the industry is built on. “The reasons people come here are our nature and wildlife. Our aquatic and coastal beauty. Our clean cities, and our incredible food and beverage scene, which is only made possible because we have clean air, water, soil, and vast, relatively unspoilt lands," she explains.

It makes sense. Why be in the game of taking visitors to see the Great Barrier Reef, for example, if you’re not doing everything in your power to protect it?

Turtle Great Barrier Reef Australia
Help protect the Great Barrier Reef. (Image: Tourism Port Douglas and Daintree)

Sustainability a core motivator for tourism operators

For many tourism operators (especially ECO-certified operators), sustainability has been the modus operandi from day one. For the rest of us, it may have taken a pandemic for us to recognise the impact of our jet-setting ways – brought home, no doubt, by images of Venice’s pristine waterways and Barcelona’s surreal crowd-free streets, transformed due to the sudden absence of the tens of thousands of tourists who’d usually flock to these cities on a daily basis. But it’s a positive side effect of COVID-19 we’re glad to be afflicted with, and one backed by data: research commissioned by Booking.com in the midst of the 2021 lockdowns found 61 per cent of travellers credit the pandemic for making them want to travel more sustainably in the future.

A man walks through the bush on the Central Coast, Australia
We’ve never had so much awareness and so much choice when it comes to voting with our tourism dollar. (Image: James Vodicka)

Sustainability needs to be about more than just the environment

Indeed, the pendulum has now swung so far that sustainable travel is ‘trendy’. Happily, clickbait headlines and earth-toned Instagram accounts are not the extent of the movement. The real changes are happening on the ground, and are being shaped by a fast-growing realisation that a truly sustainable travel industry can’t limit its focus to environmental concerns, but must also consider the sustainability of economies, communities and cultures.

Indigenous Tour of Royal Botanic Garden Sydney
Embark on an Indigenous-led tour of Sydney’s Royal Botanic Garden. (Image: Destination NSW)

Examples that have earned big ticks on our report card include national parks being handed back to Traditional Owners, destinations receiving eco-certification, and companies heeding the call from their customers and seeking accreditation with organisations like Ecotourism Australia or B Corp. We’ve never had so much awareness and so much choice when it comes to voting with our tourism dollar.

Coffs Coast with Wajaana Yaam Adventure Tours
Explore the Coffs Coast with Wajaana Yaam Adventure Tours. (Image: Destination NSW)

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How to make your tourism dollars count

As you’d expect, those very dollars are also key drivers of industry change – attracting sustainable travellers means big bickies. The latest findings from Tourism Australia’s Consumer Demand Project showed sustainability was ‘very’ or ‘extremely’ important to almost 50 per cent of travellers when organising a holiday, and crucially, that travellers continue to seek experiences that are not only good for them, but good for people and places they love.

Now that the conversation around sustainability has moved from the ‘Why?’ to the ‘How?’, we’re planning our itineraries accordingly. We’re actively seeking out nature-based getaways and Indigenous led tourism experiences. We’ve realised the appeal of isolated, off-grid cabins and agritourism-style farm stays over cookie-cutter hotels. And we feel empowered to ask questions, and to expect sustainability to be part of any experience we’re considering.

An off-grid stay at a tiny cabin
Travellers have realised the appeal of isolated, off-grid cabins and agritourism-style farm stays over cookie-cutter hotels. (Image Source: @the.wandering.boys)

A holistic approach to sustainable travel

For Rafferty, the only (ahem) sustainable approach to sustainability is a holistic one. “What I ask operators… is, ‘How does a product or experience have incremental positive impact on the environment that it operates in, the community that it engages with… and the culture, or cultures in our case, that it represents?’ "

This holistic viewpoint can also serve as a lens to place over all of our travel plans. How do we get there? Where do we stay? What do we do while we’re there? And how can we leave it better than we found it?

If we look at transport as the first step in the process, big providers such as Qantas have clear strategies and, as Rafferty puts it, “The airline has got some pretty audacious goals".

Qantas moves towards net-zero emissions

With a commitment to achieving net-zero emissions by 2050, tackling single-use plastics was first in the firing line. In the past three years, Qantas has cleared more than 80 million single-use plastic items out of operation, but it will take about five more years to phase them out completely. More pressing are the momentous carbon emissions created by flying, especially when aviation is predicted to grow by up to 300 per cent by 2050.

It’s why Qantas has committed $50 million towards the development of Sustainable Fuels (SAF) in Australia, setting a target of 10 per cent SAF in fuel uptake by 2030, and about 60 per cent by 2050. Its flights from London have been using a blend of sustainable fuel since the start of the year but, domestically, Australians need to look at options beyond flying, where possible, or at least ensure we fly direct and offset, which could include taking advantage of reward programs such as Qantas’s Green Tier.

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Getting around sustainably on the ground

On the ground, Australia’s long-distance rail options score a C minus at best, which means road trips have remained an attractive option when it comes to domestic travel. But drivers are starting to think about sustainability – astronomical petrol prices fuelling the conversation – with electric vehicle sales tripling in Australia in 2021.

It’s still in its infancy, but Gold Coast start-up Outbound is putting the focus on ‘shared mobility’, placing electric vehicles and e-bikes into hotels, which can be hired through its app. Its first Tesla is now available for guests at Mantra at Sharks in Southport to book for $30 an hour and co-founder and CEO Luke Rust says they plan to be in 10 more hotels by the end of the year.

This hourly hire concept has been embraced by both hotels and consumers. “People are realising… they need to use a car while they’re visiting somewhere rather than renting a car for two weeks and using it three times," Rust says.

“There is this incredible collaboration between businesses and individuals who are driving sustainability in a very positive way," Rafferty reflects. “There’s an understanding that we either all win or we all lose basically. And so collaboration is an absolute hallmark of travel as a force for good."

Emus in Flinders Ranges National Park
When it comes to sustainability we either all win or we all lose. (Image: Michael Waterhouse Photography)

Sustainable accommodation options

In Australia, it’s our younger generations leading the charge when it comes to sleeping sustainably, with research by IHG Hotels finding the average young Aussie adult would be prepared to pay up to 34 per cent more for green accommodation. Catering to demand, its newest hotel brand, voco, is introducing a fleet of handcrafted bamboo bicycles for guests to use free of charge across five Australian and New Zealand locations.

A bicycle with flowers in the basket leans against a gray wall
Businesses are putting more stock into bikes, e-bikes, and electric vehicles for guests who wish to travel around the area. (Image: voco IHG Hotels)

Other hotel groups – large and small – are making similar moves to sex up sustainability efforts. After trialling the concept for a year, Ovolo converted all of the restaurants in its hotels across Australia to plant-based menus in February. The Ovolo team has even created a white paper to help out other companies looking to move to a vegetarian-led philosophy in the hope it will encourage more industry collaboration.

For Rafferty, what makes considered initiatives like these score an A plus is they don’t just make for better sustainability outcomes and a better future, but also for better travel. “Knowing that you are enjoying it, but your kids and grandkids are going to enjoy it too… isn’t that a richer experience?"

For more tips and advice visit our guilt-free guide to sustainable travel.

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Celeste Mitchell
With visions of hosting Getaway, Celeste Mitchell graduated with a Bachelor of Journalism and entered the hard-hitting world of boy bands, puberty, and fashion, writing for magazines like Girlfriend, Total Girl, CLEO and TV Hits in the early noughties (there was a lot of Twilight references). Since switching gears to full-time freelancer in 2013, focused exclusively on travel, she’s criss-crossed the globe, opened a co-working space, lived in Mexico, and co-founded slow and sustainable site, Life Unhurried. The Sunshine Coast-based author (Life Unhurried & Ultimate Beaches Australia, Hardie Grant) and mum of two regularly pinches herself that she gets to explore new places and ask all the nosy questions she wants in the name of work.
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Insider tips to 6 of Australia’s best road trips

Credit: Katie Purling

There’s nothing like the freedom and flexibility of a road trip – made all the better with local knowledge.

From the rugged coast to the spiritual centre of the country, Australians are spoilt for choice when it comes to legendary drives. And hitting the road and meeting locals who can share their favourite spots along the way is one of the best ways to get to a destination’s heart.

These six epic road trips are a good place to start, basing yourself at locally run Quest Apartment Hotels to take advantage of insider travel tips and convenience aplenty.

1. Journey along the Murray: Mildura – Echuca – Wodonga

Paddle steamer on the Murray.
Explore the Murray. (Image: Visit Victoria)

Australia’s longest river is dotted with charming towns. In Mildura, a brew from Brother Chris will energise you for a day exploring Mungo National Park, featuring 240,000 hectares of lunar-like landscapes, ending with a restful night at Quest Mildura.

A day cruising with Murray River Paddlesteamers is a must-do. And make sure you visit Two Lads Brewing; Quest Echuca business owner Brendan Du Kamp says its crisp lager “has a wonderful reputation for converting even the most devoted traditional beer lovers”. Unwind at the centrally located Quest Echuca.

In Wodonga, Miss Amelie delivers the region’s best gourmet finds, and Mungabareena Reserve and Water Works offers fishing, swimming and picnic spots. End the day on a high note with a night at the spacious Quest Wodonga.

2. Through the heart of Australia: Adelaide – Alice Springs – Darwin

Stay close to Adelaide's best attractions at Quest on Franklin.
Stay close to Adelaide’s best attractions at Quest on Franklin.

Venturing through Australia’s spiritual heart is an unforgettable experience. Starting in Adelaide, check into Quest on Franklin, a convenient base for discovering the best activities – including Adelaide Central Market and the Waterfall Gully to Mt Lofty summit hike.

Further north, Quest Alice Springs owner Sherry Li recommends you “take the time to explore the galleries and cafes, chat with the locals and venture beyond the town centre”. The culturally significant Angkerle Atwatye (Standley Chasm) and Alice Springs Desert Park beckon to be explored; afterwards, beat the heat with rooftop cocktails at Quest Alice Springs.

Up north, golden sunsets and barramundi await at Darwin Sailing Club, as does the pet-friendly Quest Palmerston, loved for its outdoor swimming pool and proximity to Palmerston Markets.

3. Northern explorer: Brisbane – Rockhampton – Mackay – Townsville

Sunrise hike with views of the city below after checking in at Quest Apartment Hotels.
Greet the day from Castle Hill. (Image: Katie Purling)

Head from the city to the tropics, starting with a Brisbane culture fix at the Queensland Cultural Centre before enjoying drinks overlooking the river at Howard Smith Wharves. Sleep over at one of 11 Quest properties conveniently peppered across the city, including Quest Woolloongabba.

After heading north to Rockhampton, explore the Dreamtime Cultural Centre then marvel at Mt Archer National Park and Fitzroy River views from Quest Rockhampton.

Next, venture to Mackay, where the picturesque coast and sugarcane fields are easily accessible from Quest Mackay on Gordon. Even further north, in Townsville, Alison Rayner, business owner of the perfectly placed Quest Townsville on Eyre, recommends enjoying the sunrise from Castle Hill and the ‘Just Feed Me’ menu from Shorehouse.

4. The Western Way: Fremantle – Rockingham – Bunbury

A bartender prepares handcrafted cocktails.
Experience Fremantle’s craft distilling scene. (Image: Tourism WA)

Checking into the pet-friendly Quest Fremantle is key to discovering the port town’s highlights, including the WA Maritime Museum and Republic of Fremantle distillery.

The Boya Kaarla (Cape Peron) Walking Tour, led by Whadjuk guide Steven Jacobs, is a Rockingham highlight, as is an oceanfront burger at Chandlers Kitchen – which is a stone’s throw from Quest Rockingham and its sparkling swimming pool.

Quest Bunbury puts you steps from Bunbury’s Koombana Bay, home to over 100 wild bottlenose dolphins. Make sure to also visit the Bunbury Regional Art Gallery (BRAG), found inside a historic former convent.

5. Follow the vines: Griffith – Orange – Singleton

Quest Orange Monty's Restaurant & Bar
Don’t miss the steak frites at Monty’s.

Immerse yourself in the flavours of the Riverina viticulture. In Griffith, sip montepulciano at Calabria Family Wines and the award-winning Noble One Botrytis Semillon at De Bortoli. It’s all easily accessible from Quest Griffith, where modern rooms are flooded with natural light.

Amy van de Ven, Quest Orange business owner, recommends visiting family-owned ChaLou Wines and Printhie Wines in Orange. “Finish with a long lunch or dinner at Quest Orange’s newest onsite restaurant, Monty’s Restaurant & Bar, where the steak frites are hard to beat, and you’ll find arguably the region’s best tiramisu,” she says. Make life easy by cocooning yourself at Quest Orange.

In the Hunter Valley, bed down at Quest Singleton, where tasteful rooms feature deep soaking baths and you’re well-placed to sip world-class drops at Brokenwood Wines and dine at two-hatted Muse.

6. Goldfields to Great Ocean Road: Geelong – Ballarat – Warrnambool

Drinks from Little Mallop Street in Geelong.
Taste Geelong’s delights. (Image: Visit Victoria)

This diverse adventure takes you from port city to ​historic town to rugged coastline. Begin in Geelong, brimming with culinary delights, culture and natural beauty that’s ready to be discovered at Little Malop Street and the rooftop patio at Quest Geelong.

Ballarat’s colourful Gold Rush history can be explored at Sovereign Hill, and the region’s top produce can be sampled at popular spirit and wine bar Roy Hammond. Quest Ballarat Station and its luxe rooms is the perfect place to hole up during your stay.

For an unforgettable Aussie experience, Naomi Slape – owner of Quest Warrnambool – recommends visiting Tower Hill Wildlife Reserve, a dormant volcano where you can spot koalas, emus and wallabies in the wild. Quest Warrnambool is just steps from the idyllic McGennans Beach and across the road from the Warrnambool Art Gallery.

Start planning the ultimate road trip, with insider knowledge along the way, at questapartments.com.au.