Australia’s best airline for nervous flyers – here’s why

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Say goodbye to flight anxiety by booking with this comforting carrier.

Some of us can’t help it. We white-knuckle the armrest during takeoff. Turbulence hits and our life flashes before our eyes. And when the plane finally touches down, we breathe a sigh of relief. That’s just what it’s like being a nervous flyer.

If you’re vigorously nodding your head in agreement, you’re not alone. But Bounce.com is providing an antidote, revealing which Australian airline is the best for people who think flying is the worst.

Which Aussie airline is best for nervous flyers?

While we’re pretty lucky to have a great range of airlines to choose from in Australia, it doesn’t change the fact that flying can be scary for some. The anticipation of being in the air can even taint the excitement we feel in the lead-up to a holiday. However, opt to fly with Virgin Australia and those nerves should significantly decrease.

Virgin Australia plane taking off into the sky
Virgin Australia is officially the best Aussie airline for nervous flyers. (Image: Ryan Fletcher)

Recent research conducted by Bounce has shown it’s the best airline in Australia for flight anxiety, with an overall stress-free score of 7.84 out of 10. Determining factors included seat width, safety scores, reviews and in-flight programs, with Virgin Australia receiving an airline review score of four out of five and seven out of seven for its airline safety score.

Everything from loud people, smelly toilets and excessive alcohol consumption to delays, flight cancellations and unfriendly cabin crew was considered. But screaming children and turbulence came out on top, with over 50 per cent of passengers reporting both factors cause increased feelings of anxiety.

“If turbulence makes you anxious, remember that planes are designed to handle it safely," says Cody Candee, CEO and Founder of Bounce. “Think of it as bumps in the road rather than a sign of danger."

Why pick Virgin Australia if you’re an anxious flyer?

Virgin Australia was the only Aussie airline that made the list, with its nervous flyer program making it a real stand-out. Available on all flights, the comforting scheme provides a number of soothing benefits to calm nerves and reduce stress before and during the journey.

Virgin Australia plane taking off into the sky
Not many people know about Virgin Australia’s nervous flyer program. (Image: SCM Jeans)

Those who opt into the program will receive an email one week prior to the flight with a list of helpful travel tips, as well as a text message on the day with some words of wisdom and support. Once on board, cabin crew are already aware of your needs and take extra care throughout the flight to make sure you’re doing okay.

“Talk to the crew if needed," continues Candee. “Flight attendants are trained to help anxious flyers. Let them know if you’re feeling nervous, and they can offer reassurance and help make your experience smoother."

You’ll also have full access to guided meditations designed specifically to assist nervous flyers through the Smiling Mind app, plus a range of other behind-the-scenes tactics to ensure your trip is a stress-free as possible. And while it’s scary to think your life is in someone else’s hands (a fully trained and certified professional with a pilot’s license, mind you), many nervous flyers don’t realise they can take some power back, too.

A woman on a plane using her tablet
Use in-flight entertainment and personal devices for distraction. (Image: Imgorthand)

“Plan ahead for peace of mind," encourages Candee. “Knowing what to expect can reduce stress. Choose an airline known for smooth flights and good customer service. Arrive early to avoid last-minute rushes and pick a seat that makes you feel most at ease."

“Keeping your mind engaged is key. Load your tablet with movies, books or puzzles to distract yourself. With the right mindset and simple tricks, you can turn flying from a stressful experience into a manageable and maybe even enjoyable one," Candee says.

A Virgin Australia plan4e flying with the moon in the background
Let Virgin Australia know you’re nervous eight days before departing. (Image: SCM Jeans)

To join Virgin Australia’s program, all you have to do is identify yourself as a nervous flyer eight days prior to your departure date. This can be done through the guest contact centre or by filling out the airline’s service request form.

Need tips, more detail or itinerary ideas tailored to you? Ask AT.

AI Prompt

Which other airlines made the list?

Singapore Airlines came out on top with an overall stress-free score of 8.94 out of 10, followed by Korean Air with a score of 8.82 out of 10. Next was Cathay Pacific in third place, then Japan Airlines, Qatar Airways and easyJet.

Virgin Australia ranked seventh in the world, succeeded by Virgin Atlantic, British Airways and SWISS, rounding out the top 10.

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Taylah Darnell
Taylah Darnell is Australian Traveller's Writer & Producer. She has been passionate about writing since she learnt to read, spending many hours either lost in the pages of books or attempting to write her own. This life-long love of words inspired her to study a Bachelor of Communication majoring in Creative Writing at the University of Technology Sydney, where she completed two editorial internships. She began her full-time career in publishing at Ocean Media before scoring her dream job with Australian Traveller. Now as Writer & Producer, Taylah passionately works across both digital platforms and print titles. When she's not wielding a red pen over magazine proofs, you can find Taylah among the aisles of a second-hand bookshop, following a good nature trail or cheering on her EPL team at 3am. While she's keen to check out places like Scotland and North America, her favourite place to explore will always be her homeland.
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Untouched wilderness & unexpected pub crawls: 8 experiences you’ll only find in the NT

(Credit: Tourism & Events NT/ Sean Scott)

    Kassia Byrnes Kassia Byrnes
    The Northern Territory isn’t just different – it’s a whole new world. From the friendly locals and varied landscapes to its cultural layers, there’s nowhere else in Australia quite like it.

    The Northern Territory has to be experienced to be believed. The majesty of Uluṟu doesn’t quite hit until you’re standing before it. The untouched beauty of Arnhem Land strikes the heart in a way you can’t imagine. The quirky and friendly locals and the festivals they throw impart stories that won’t be forgotten. And that’s just the beginning. From natural hot springs and local larrikins to deep cultural ties and ancient stories, these are the experiences to be discovered only in the NT.

    1. Swim in pristine natural hot springs

    woman swimming in Katherine Hot Springs only in the nt
    Dive into Katherine’s crystal clear thermal springs. (Credit: Tourism & Events NT/ Backyard Bandits)

    The NT’s natural hot springs are truly picturesque. Katherine’s crystal clear thermal springs sit on the banks of the Katherine River, framed by nature. Picnic grounds and scenic walking tracks make it easy to linger.

    In Elsey National Park, the teal waters of Bitter Springs have long been popular with locals. It’s not uncommon to spot turtles as you drift with the gentle current, palm trees waving on the banks. The park also contains Mataranka Thermal Pool, a sandy-bottomed swimming hole sitting at a cosy 34°C year-round.

    2. Explore the Red Centre Light Trail

    Light Towers Kings Canyon
    Head to Kings Canyon to see the Light Towers. (Credit: Tourism & Events NT)

    Uluṟu-Kata Tjuṯa National Park is more than just a place; it’s earned its name as Australia’s cultural heart. Here, a wealth of stories is held by its Traditional Owners, the Aṉangu. And while there are many ways to connect, in more recent years, the Red Centre Light Trail has offered visitors one more way to interpret all this landscape holds.

    Wander the Light Towers at Kings Canyon and watch the Field of Light transform the land before Uluṟu as day turns to night. Also, be sure to take in Wintjiri Wiṟu by light artist Bruce Ramus, sharing the Aṉangu’s Mala story.

    Arrive in April to experience Parrtjima, a free annual 10-night festival of light, featuring installations, workshops and more.

    3. See unrivalled views from a helicopter

    helicopter ride over kakadu only in the nt
    See Kakadu from the air. (Credit: Tourism & Events NT/ Sean Scott)

    There’s no better place in the world to hit the skies in a helicopter. Soar over thundering waterfalls, world-famous wetlands and the floodplains of Kakadu National Park. A bird’s-eye view brings a special type of magic to this one-of-a-kind landscape.

    You can also meet local characters on the pub crawl of a lifetime as you fly between some of the NT’s best and most remote pubs.

    4. Discover the start of Western Arrarnta art

    Hermannsburg Potters only in the nt
    Book ahead to visit Hermannsburg Potters. (Credit: Tourism & Events NT/ Felix Baker)

    Hermannsburg is one of the most unique towns in Australia. This historic mission town holds several claims to fame, including being the birthplace of Western Arrarnta art – a renowned style of Indigenous art using vibrant, naturalistic watercolours to depict Central Australian desert landscapes. Book ahead from April to September to visit Hermannsburg Potters, a collective of dedicated Western Arrarnta artists.

    Other options to see this art style near Alice Springs include the Araluen Arts Centre, Iltja Ntjarra (Many Hands) Art Centre and Standley Chasm (Angkerle Atwatye).

    5. Spot crocs on a cruise

    Crocodile being fed on a cruise on the Adelaide River nt
    Spot wild crocs up close. (Credit: Tourism Australia)

    The NT is the only territory that feeds wild crocs, putting the ‘wild’ in wildlife spotting experience. Join a cruise along the Adelaide River, just an hour from Darwin, to see these not-so-gentle prehistoric giants in their natural habitat.

    Be sure to stop into Humpty Doo or Noonamah for lunch on your way back to Darwin. Here, you’ll experience a real NT roadhouse.

    6. Experience local Indigenous cultures

    young participant at the Garma Festival Nhulunbuy arnhem land
    Time a trip to Nhulunbuy for the Garma Festival. (Credit: Tourism & Events NT)

    The NT offers some of the best opportunities to experience the world’s most ancient living culture. Head to Nhulunbuy in East Arnhem mid-year for the Garma Festival, Australia’s largest Indigenous gathering, with four days of song, dance and art sharing Yolngu culture. Stop into Buku-Larrnggay Mulka Centre in nearby Yirrkala while you’re there, current home of the Yirrkala Church Panels. Painted in 1963, they form one of the first ‘title deeds’ to Country.

    Join a celebration of Indigenous music, art, culture and sport at the Barunga Festival, 80 kilometres from Katherine, every June. And year-round, book an Indigenous-led tour through Ubirr, one of the oldest rock art sites in Australia.

    7. Meet the larrikins of Alice Springs

    competitors in Henley on Todd Regatta
    Henley on Todd Regatta might be one of the NT’s whackiest events. (Credit: Tourism & Events NT/

    Head to Alice Springs at any time of year and you’ll be guaranteed to meet some colourful locals. But to really get to the heart of the eccentricities, mark a few dates on your calendar.

    March brings one of the best Pride events in the world, fabAlice. Inspired by the iconic Aussie movie The Adventures of Priscilla, Queen of the Desert, which was filmed in Alice Springs over 25 years ago, the festival has a strong focus on the art of drag and celebrates LGBTQI+ communities, as well as self-expression in general.

    Come August, Todd River’s typically dry, sandy bed comes alive with the world’s only dry river boating event, the Henley on Todd Regatta.

    8. Swim in a waterfall with no one else around

    Upper Cascades in Litchfield National Park
    Swim in the Upper Cascades with no one else around.

    So few of Australia’s most beautiful places remain untouched, but that’s not true in the NT. Take a short hike through monsoon forest in Litchfield National Park (just over an hour’s drive outside of Darwin) to reach the secluded Cascades swimming area. Here, take a dip in the lower or upper cascade pools, both surrounded by rugged bushland. And you’ll probably have it all to yourself.

    Plan your Northern Territory trip of a lifetime at northernterritory.com.