Australia’s best airline for nervous flyers – here’s why

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Say goodbye to flight anxiety by booking with this comforting carrier.

Some of us can’t help it. We white-knuckle the armrest during takeoff. Turbulence hits and our life flashes before our eyes. And when the plane finally touches down, we breathe a sigh of relief. That’s just what it’s like being a nervous flyer.

If you’re vigorously nodding your head in agreement, you’re not alone. But Bounce.com is providing an antidote, revealing which Australian airline is the best for people who think flying is the worst.

Which Aussie airline is best for nervous flyers?

While we’re pretty lucky to have a great range of airlines to choose from in Australia, it doesn’t change the fact that flying can be scary for some. The anticipation of being in the air can even taint the excitement we feel in the lead-up to a holiday. However, opt to fly with Virgin Australia and those nerves should significantly decrease.

Virgin Australia plane taking off into the sky
Virgin Australia is officially the best Aussie airline for nervous flyers. (Image: Ryan Fletcher)

Recent research conducted by Bounce has shown it’s the best airline in Australia for flight anxiety, with an overall stress-free score of 7.84 out of 10. Determining factors included seat width, safety scores, reviews and in-flight programs, with Virgin Australia receiving an airline review score of four out of five and seven out of seven for its airline safety score.

Everything from loud people, smelly toilets and excessive alcohol consumption to delays, flight cancellations and unfriendly cabin crew was considered. But screaming children and turbulence came out on top, with over 50 per cent of passengers reporting both factors cause increased feelings of anxiety.

“If turbulence makes you anxious, remember that planes are designed to handle it safely," says Cody Candee, CEO and Founder of Bounce. “Think of it as bumps in the road rather than a sign of danger."

Why pick Virgin Australia if you’re an anxious flyer?

Virgin Australia was the only Aussie airline that made the list, with its nervous flyer program making it a real stand-out. Available on all flights, the comforting scheme provides a number of soothing benefits to calm nerves and reduce stress before and during the journey.

Virgin Australia plane taking off into the sky
Not many people know about Virgin Australia’s nervous flyer program. (Image: SCM Jeans)

Those who opt into the program will receive an email one week prior to the flight with a list of helpful travel tips, as well as a text message on the day with some words of wisdom and support. Once on board, cabin crew are already aware of your needs and take extra care throughout the flight to make sure you’re doing okay.

“Talk to the crew if needed," continues Candee. “Flight attendants are trained to help anxious flyers. Let them know if you’re feeling nervous, and they can offer reassurance and help make your experience smoother."

You’ll also have full access to guided meditations designed specifically to assist nervous flyers through the Smiling Mind app, plus a range of other behind-the-scenes tactics to ensure your trip is a stress-free as possible. And while it’s scary to think your life is in someone else’s hands (a fully trained and certified professional with a pilot’s license, mind you), many nervous flyers don’t realise they can take some power back, too.

A woman on a plane using her tablet
Use in-flight entertainment and personal devices for distraction. (Image: Imgorthand)

“Plan ahead for peace of mind," encourages Candee. “Knowing what to expect can reduce stress. Choose an airline known for smooth flights and good customer service. Arrive early to avoid last-minute rushes and pick a seat that makes you feel most at ease."

“Keeping your mind engaged is key. Load your tablet with movies, books or puzzles to distract yourself. With the right mindset and simple tricks, you can turn flying from a stressful experience into a manageable and maybe even enjoyable one," Candee says.

A Virgin Australia plan4e flying with the moon in the background
Let Virgin Australia know you’re nervous eight days before departing. (Image: SCM Jeans)

To join Virgin Australia’s program, all you have to do is identify yourself as a nervous flyer eight days prior to your departure date. This can be done through the guest contact centre or by filling out the airline’s service request form.

Need tips, more detail or itinerary ideas tailored to you? Ask AT.

AI Prompt

Which other airlines made the list?

Singapore Airlines came out on top with an overall stress-free score of 8.94 out of 10, followed by Korean Air with a score of 8.82 out of 10. Next was Cathay Pacific in third place, then Japan Airlines, Qatar Airways and easyJet.

Virgin Australia ranked seventh in the world, succeeded by Virgin Atlantic, British Airways and SWISS, rounding out the top 10.

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Taylah Darnell
Taylah Darnell is Australian Traveller's Writer & Producer. She has been passionate about writing since she learnt to read, spending many hours either lost in the pages of books or attempting to write her own. This life-long love of words inspired her to study a Bachelor of Communication majoring in Creative Writing at the University of Technology Sydney, where she completed two editorial internships. She began her full-time career in publishing at Ocean Media before scoring her dream job with Australian Traveller. Now as Writer & Producer, Taylah passionately works across both digital platforms and print titles. When she's not wielding a red pen over magazine proofs, you can find Taylah among the aisles of a second-hand bookshop, following a good nature trail or cheering on her EPL team at 3am. While she's keen to check out places like Scotland and North America, her favourite place to explore will always be her homeland.
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Incredible day spas and hot springs to visit in Victoria

    Katie Carlin Katie Carlin
    From geothermal pools and luxury spa sanctuaries, Victoria’s mineral-rich waters and restorative landscapes offer total renewal.

    I pass waving coastal spear-grass and coast saltbush as I follow the curving path through 15 hectares of thoughtfully curated gardens at the Mornington Peninsula’s Alba Thermal Springs & Spa. I hang my robe at the entrance and slip into the first sunken geothermal pool I find – feeling the tension from the 90-minute drive from Melbourne melt away as I watch steam dance across the surface in the late afternoon light. There are 31 pools, a mix of geothermal, cold plunge and botanical, that range in temperature and design, spread over six regions.

    a woman relaxing at Alba Thermal Springs & Spa on the Mornington Peninsula
    Alba Thermal Springs & Spa on the Mornington Peninsula. (Image: Visit Victoria)

    I gravitate toward The Hemisphere, with its dry sauna, steam room, cold plunge and dreamy open-air pool called The Hide. But it’s Alba’s brand-new Sanctuary that really elevates the experience. The five luxurious stand-alone villas and two additional studio rooms opened in June 2025 and feature an indoor fireplace, oversized bathtub with views across the bay, a deck and extensive all-inclusive (minus the cocktails) mini-bar.

    After dining at Alba’s Thyme restaurant, I return to my villa, content to fall asleep early listening to the fire crackle, feeling thoroughly restored. While Alba is one of the newest in the region, it’s certainly not the only place to enjoy a soothing soak. Here are others to book for a wellness weekend.

    Hepburn Bathhouse & Spa

    A woman bathes in the new Hepburn Bathhouse and Spa private bathing room with marble tiled walls
    The marble private bathing room is one of five new designs. (Image: Supplied)

    Nestled in the Daylesford region, Hepburn Bathhouse & Spa has been welcoming guests to its historic bathhouse for 130 years. With a $1.7 million renovation now complete (part of the 21st season of Channel 9’s The Block), find five new private bathing rooms, an apothecary experience where guests blend a custom body scrub and all-new spa treatment menu.

    There are three bathing areas: Bathhouse for communal bathing for all ages, adults-only Sanctuary and a private bathing space for a personalised experience – try the skin-softening Mineral Milk Bath.

    Lake House Daylesford

    the pool at Lake House Daylesford
    The main pool at Lake House Daylesford. (Image: Visit Victoria)

    Inciting deep exhales, the spa at Alla Wolf-Tasker’s iconic Lake House has long been a beacon of wellness in the region. Tucked into the cottage gardens that wind down to the lake’s edge, the spa is beautifully and deliberately cloistered away from guests and diners visiting the celebrated on-site restaurant.

    From Ayurvedic facials and hydrotherapy that makes use of Daylesford’s mineral waters, to cocooning thermal rituals and massage, treatments here promote tranquillity. While a day spa experience is delightful on its own, staying on the property adds a luxe layer to your corporeal renewal, especially if you’re in your own private spa villa.

    Metung Hot Springs

    the Metung Hot Springs' glamping tents by the river
    Glamping tents at Metung Hot Springs. (Image: Emily Godfrey)

    Imagine immersing yourself in a barrel overflowing with geothermal water, all while taking in views of Gippsland Lakes. It’s one of several unique bathing experiences available at Metung Hot Springs.

    There’s also a floating sauna and a Reflexology Walk constructed with carefully placed stones designed to stimulate the acupressure points in your feet as you walk. The 12-hectare site opened in 2022 with three bathing areas – Bathing Ridge, Lagoon Precinct and Hilltop Escarpment – and premium glamping tents that feature king-size beds and private bathing barrels.

    Four more blissful day spas to visit

    Lon Retreat & Spa is an award-winning, adults-only retreat on the Bellarine Peninsula.

    Deep Blue Hotel & Hot Springs features sensory caves and cleansing waterfalls in Warrnambool.

    Peninsula Hot Springs renews with 70 bathing and wellness experiences.

    The Benev is an indulgent spa and luxury accommodation in Beechworth.

    the Peninsula Hot Springs
    Bathe in beautiful surroundings at Peninsula Hot Springs. (Image: Tourism Australia/Harry Pope/Two Palms)