Australia’s best airline for nervous flyers – here’s why

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Say goodbye to flight anxiety by booking with this comforting carrier.

Some of us can’t help it. We white-knuckle the armrest during takeoff. Turbulence hits and our life flashes before our eyes. And when the plane finally touches down, we breathe a sigh of relief. That’s just what it’s like being a nervous flyer.

If you’re vigorously nodding your head in agreement, you’re not alone. But Bounce.com is providing an antidote, revealing which Australian airline is the best for people who think flying is the worst.

Which Aussie airline is best for nervous flyers?

While we’re pretty lucky to have a great range of airlines to choose from in Australia, it doesn’t change the fact that flying can be scary for some. The anticipation of being in the air can even taint the excitement we feel in the lead-up to a holiday. However, opt to fly with Virgin Australia and those nerves should significantly decrease.

Virgin Australia plane taking off into the sky
Virgin Australia is officially the best Aussie airline for nervous flyers. (Image: Ryan Fletcher)

Recent research conducted by Bounce has shown it’s the best airline in Australia for flight anxiety, with an overall stress-free score of 7.84 out of 10. Determining factors included seat width, safety scores, reviews and in-flight programs, with Virgin Australia receiving an airline review score of four out of five and seven out of seven for its airline safety score.

Everything from loud people, smelly toilets and excessive alcohol consumption to delays, flight cancellations and unfriendly cabin crew was considered. But screaming children and turbulence came out on top, with over 50 per cent of passengers reporting both factors cause increased feelings of anxiety.

“If turbulence makes you anxious, remember that planes are designed to handle it safely," says Cody Candee, CEO and Founder of Bounce. “Think of it as bumps in the road rather than a sign of danger."

Why pick Virgin Australia if you’re an anxious flyer?

Virgin Australia was the only Aussie airline that made the list, with its nervous flyer program making it a real stand-out. Available on all flights, the comforting scheme provides a number of soothing benefits to calm nerves and reduce stress before and during the journey.

Virgin Australia plane taking off into the sky
Not many people know about Virgin Australia’s nervous flyer program. (Image: SCM Jeans)

Those who opt into the program will receive an email one week prior to the flight with a list of helpful travel tips, as well as a text message on the day with some words of wisdom and support. Once on board, cabin crew are already aware of your needs and take extra care throughout the flight to make sure you’re doing okay.

“Talk to the crew if needed," continues Candee. “Flight attendants are trained to help anxious flyers. Let them know if you’re feeling nervous, and they can offer reassurance and help make your experience smoother."

You’ll also have full access to guided meditations designed specifically to assist nervous flyers through the Smiling Mind app , plus a range of other behind-the-scenes tactics to ensure your trip is a stress-free as possible. And while it’s scary to think your life is in someone else’s hands (a fully trained and certified professional with a pilot’s license, mind you), many nervous flyers don’t realise they can take some power back, too.

A woman on a plane using her tablet
Use in-flight entertainment and personal devices for distraction. (Image: Imgorthand)

“Plan ahead for peace of mind," encourages Candee. “Knowing what to expect can reduce stress. Choose an airline known for smooth flights and good customer service. Arrive early to avoid last-minute rushes and pick a seat that makes you feel most at ease."

“Keeping your mind engaged is key. Load your tablet with movies, books or puzzles to distract yourself. With the right mindset and simple tricks, you can turn flying from a stressful experience into a manageable and maybe even enjoyable one," Candee says.

A Virgin Australia plan4e flying with the moon in the background
Let Virgin Australia know you’re nervous eight days before departing. (Image: SCM Jeans)

To join Virgin Australia’s program, all you have to do is identify yourself as a nervous flyer eight days prior to your departure date. This can be done through the guest contact centre or by filling out the airline’s service request form .

Which other airlines made the list?

Singapore Airlines came out on top with an overall stress-free score of 8.94 out of 10, followed by Korean Air with a score of 8.82 out of 10. Next was Cathay Pacific in third place, then Japan Airlines, Qatar Airways and easyJet.

Virgin Australia ranked seventh in the world, succeeded by Virgin Atlantic, British Airways and SWISS, rounding out the top 10.

Taylah Darnell
Taylah Darnell is Australian Traveller's Writer & Producer. She has been passionate about writing since she learnt to read, spending many hours either lost in the pages of books or attempting to write her own. This life-long love of words inspired her to study a Bachelor of Communication majoring in Creative Writing at the University of Technology Sydney, where she completed two editorial internships. She began her full-time career in publishing at Ocean Media before scoring her dream job with Australian Traveller. Now as Writer & Producer, Taylah passionately works across both digital platforms and print titles. When she's not wielding a red pen over magazine proofs, you can find Taylah among the aisles of a second-hand bookshop, following a good nature trail or cheering on her EPL team at 3am. While she's keen to visit places like Norway and New Zealand, her favourite place to explore will forever be her homeland.
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No time to hibernate: experience the best of winter in NSW

Whales breaching, fires crackling and slow-cooked feasts that make the cold so cosy, one might wish it lasted longer. Winter is no time to stay at home in NSW.

When the mercury drops, winter in NSW comes into its own. Beaches are quieter, the air is crisper and hearty food tastes even better when there’s ice on the windows.

Winter here isn’t for hiding away. It’s for long walks, deep baths, deeper reds and the kind of fireside lounging that feels simultaneously indulgent and entirely deserved after a day of exploring. From whale-watching up north to moodily lit bushwalks and pastry pilgrimages, we’ve mapped out your new favourite season.

a beach winter in nsw
From coastal walks to tasty delights, winter in NSW is a time to get out and about.

The Tweed

In winter, the NSW north coast has a front-row seat to one of nature’s greatest migrations. From May to November, humpbacks cruise past the Tweed coast between Antarctica and the Great Barrier Reef. Spot them from the Cabarita Beach headland or get up closer with a boat cruise.

Inland, find the Tweed Regional Gallery & Margaret Olley Art Centre , which is home to a rotating cast of big-name exhibitions (including Monet).

Later, grab a table at Bistro Livi , where the modern Spanish menu features whipped salt cod on toast and spanner crab with curry butter and spelt flatbread. Stick around to poke through the artist studios and indie boutiques of M|Arts Precinct .

visitors at Tweed Regional Gallery & Margaret Olley Art Centre
Browse the art. (Image: Destination NSW)

The next day, jump aboard the Indigenous Lunch Cruise with Tweed Escapes. You’ll cruise upriver listening to yarns from local Indigenous guides, stop at the Minjungbal Aboriginal Cultural Museum and tuck into lemon myrtle-crusted snapper.

Next, drive out to Farm & Co to pull apart some juicy smoked lamb shoulder with green olive tapenade while gazing out over the macadamia fields and avocado groves of this working farm.

End the day at Mantra on Salt Beach where you’ll enjoy beach access, a heated rock spa and a lagoon pool.

dining room at Bistro Livi
Taste modern Spanish at Bistro Livi.

Blue Mountains

The cold season is hands down the best time to visit the Blue Mountains. Temperatures are perfect – sunny enough for hikes, and crisp enough at night for snuggling up.

For a trip that equally soothes and stirs, start with a meditative meander through the national park’s eucalypts and Australian wildflowers. Brave the steepest passenger railway in the world, Scenic Railway , then hop the Skyway aerial cable car for unrivalled Three Sisters views.

Thaw out at the Japanese Bath House in South Bowenfels. Soak in steamy outdoor onsens filled with natural mineral water and mountain views, wander the rose and zen gardens, or sip hot drinks in the tea house.

group leader at Blue Mountains Stargazing
Rug up for Blue Mountains Stargazing. (Image: Destination NSW)

Afterwards, head to Ates in Blackheath, where everything revolves around a 150-year-old ironbark-fuelled oven – like the wood-roasted duck with nectarines and Szechuan spice. Or visit Tempus Katoomba , which leans experimental and sustainable, serving up dishes like braised fennel with cumin, spiced yogurt and Aleppo pepper.

Rug up and head into the night with Blue Mountains Stargazing . Sessions are guided by astrophysicists, helping you understand what you’re looking at as you look into deep space.

Wrap it all up at Fairmont Resort Blue Mountains – MGallery Collection . There’s a whiskey bar in the basement (and crackling fires that make a dram taste even better), indoor and outdoor pools and a day spa. Kids will love the mirror maze and ice rink, too.

dishes laid out on table at Fairmont Resort Blue Mountains
End the day with delicious meals at Fairmont Resort Blue Mountains. (Image: Destination NSW)

Southern Highlands

Good food and wine by the fire, experienced between sifting through second-hand treasures, is a winter vibe in Bowral.

Start with a lap around Dirty Janes , an antique and vintage market. Recover from your shopping frenzy at Bendooley Book Barn , where floor-to-ceiling shelves and a roaring fire set the tone for an afternoon of red wine or hot coffee.

When it’s time to eat, head to Hickory’s Restaurant & Bar , Peppers Craigieburn Bowral’s onsite restaurant. Try the crispy pork belly with Granny Smith crisps and apple gel, or ocean trout with wakame, lemon gel and pickled radish.

couple looking through Dirty Janes in bowral
Wander the antiques at Dirty Janes. (Image: Destination NSW)

Another option, Onesta Cucina , does Italian with flair. For something more casual (with cocktails), Flour Bar swings between brunch and dinner, with an onsite bakery, over 400 wines and a hidden deli in the old bank vault.

Later, clamber Mt Gibraltar , where trails wind through eucalypt forest to views over Bowral and Mittagong.

Stay at Peppers Craigieburn Bowral , a century-old estate with open fires, elegant lounges and a nine-hole golf course.

woman and her dog winter in nsw at Peppers Craigieburn Bowral
Stay cosy at Peppers Craigieburn Bowral.

Penrith

Shake off winter inertia with an adrenaline boost out in Penrith. Kick things off with a kayak paddle on the Nepean River with Horizon Line, or head to Cables Wake Park , where cold-weather wetsuits take the edge off a wipeout.

For something a bit more cruisy, opt for the Nepean Belle Paddlewheeler for slow-floating views and a hot cuppa.

kayakers on the nepean river in penrith
Head out on the Nepean River. (Image: Destination NSW)

Refuel at Marcel Bar & Bistro , where reimagined European comfort food – like seafood risotto in bisque with little neck clams and Moreton Bay bugs – is king. Then check in at the Pullman Sydney Penrith , the area’s first international five-star hotel, to enjoy your well-earned rest.

Pullman Penrith
Set yourself up at Pullman Penrith.

Start planning your NSW winter getaway at all.com.