Australia’s best airline for nervous flyers – here’s why

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Say goodbye to flight anxiety by booking with this comforting carrier.

Some of us can’t help it. We white-knuckle the armrest during takeoff. Turbulence hits and our life flashes before our eyes. And when the plane finally touches down, we breathe a sigh of relief. That’s just what it’s like being a nervous flyer.

If you’re vigorously nodding your head in agreement, you’re not alone. But Bounce.com is providing an antidote, revealing which Australian airline is the best for people who think flying is the worst.

Which Aussie airline is best for nervous flyers?

While we’re pretty lucky to have a great range of airlines to choose from in Australia, it doesn’t change the fact that flying can be scary for some. The anticipation of being in the air can even taint the excitement we feel in the lead-up to a holiday. However, opt to fly with Virgin Australia and those nerves should significantly decrease.

Virgin Australia plane taking off into the sky
Virgin Australia is officially the best Aussie airline for nervous flyers. (Image: Ryan Fletcher)

Recent research conducted by Bounce has shown it’s the best airline in Australia for flight anxiety, with an overall stress-free score of 7.84 out of 10. Determining factors included seat width, safety scores, reviews and in-flight programs, with Virgin Australia receiving an airline review score of four out of five and seven out of seven for its airline safety score.

Everything from loud people, smelly toilets and excessive alcohol consumption to delays, flight cancellations and unfriendly cabin crew was considered. But screaming children and turbulence came out on top, with over 50 per cent of passengers reporting both factors cause increased feelings of anxiety.

“If turbulence makes you anxious, remember that planes are designed to handle it safely," says Cody Candee, CEO and Founder of Bounce. “Think of it as bumps in the road rather than a sign of danger."

Why pick Virgin Australia if you’re an anxious flyer?

Virgin Australia was the only Aussie airline that made the list, with its nervous flyer program making it a real stand-out. Available on all flights, the comforting scheme provides a number of soothing benefits to calm nerves and reduce stress before and during the journey.

Virgin Australia plane taking off into the sky
Not many people know about Virgin Australia’s nervous flyer program. (Image: SCM Jeans)

Those who opt into the program will receive an email one week prior to the flight with a list of helpful travel tips, as well as a text message on the day with some words of wisdom and support. Once on board, cabin crew are already aware of your needs and take extra care throughout the flight to make sure you’re doing okay.

“Talk to the crew if needed," continues Candee. “Flight attendants are trained to help anxious flyers. Let them know if you’re feeling nervous, and they can offer reassurance and help make your experience smoother."

You’ll also have full access to guided meditations designed specifically to assist nervous flyers through the Smiling Mind app, plus a range of other behind-the-scenes tactics to ensure your trip is a stress-free as possible. And while it’s scary to think your life is in someone else’s hands (a fully trained and certified professional with a pilot’s license, mind you), many nervous flyers don’t realise they can take some power back, too.

A woman on a plane using her tablet
Use in-flight entertainment and personal devices for distraction. (Image: Imgorthand)

“Plan ahead for peace of mind," encourages Candee. “Knowing what to expect can reduce stress. Choose an airline known for smooth flights and good customer service. Arrive early to avoid last-minute rushes and pick a seat that makes you feel most at ease."

“Keeping your mind engaged is key. Load your tablet with movies, books or puzzles to distract yourself. With the right mindset and simple tricks, you can turn flying from a stressful experience into a manageable and maybe even enjoyable one," Candee says.

A Virgin Australia plan4e flying with the moon in the background
Let Virgin Australia know you’re nervous eight days before departing. (Image: SCM Jeans)

To join Virgin Australia’s program, all you have to do is identify yourself as a nervous flyer eight days prior to your departure date. This can be done through the guest contact centre or by filling out the airline’s service request form.

Need tips, more detail or itinerary ideas tailored to you? Ask AT.

AI Prompt

Which other airlines made the list?

Singapore Airlines came out on top with an overall stress-free score of 8.94 out of 10, followed by Korean Air with a score of 8.82 out of 10. Next was Cathay Pacific in third place, then Japan Airlines, Qatar Airways and easyJet.

Virgin Australia ranked seventh in the world, succeeded by Virgin Atlantic, British Airways and SWISS, rounding out the top 10.

Taylah Darnell
Taylah Darnell is Australian Traveller's Writer & Producer. She has been passionate about writing since she learnt to read, spending many hours either lost in the pages of books or attempting to write her own. This life-long love of words inspired her to study a Bachelor of Communication majoring in Creative Writing at the University of Technology Sydney, where she completed two editorial internships. She began her full-time career in publishing at Ocean Media before scoring her dream job with Australian Traveller. Now as Writer & Producer, Taylah passionately works across both digital platforms and print titles. When she's not wielding a red pen over magazine proofs, you can find Taylah among the aisles of a second-hand bookshop, following a good nature trail or cheering on her EPL team at 3am. While she's keen to visit places like Norway and New Zealand, her favourite place to explore will forever be her homeland.
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Exploding supernovas & gold fever: discover the past at this outback Qld town

    Kassia Byrnes Kassia Byrnes
    Under wide-open outback skies, discover a fossicking gem that’s managed to slip under the radar.

    While the name Clermont may feel new to even the most intrepid traveller, its gilded history stretches back centuries. You’ll find it just off the highway, humming quietly under the hazy veil of Queensland’s outback sun. It’s here, hemmed in by mountains and perched atop soil heavy with the earth’s treasures, that one of Australia’s most accessible outback adventures awaits.

    Thanks to deposits of gold, copper and gemstones – souvenirs left by exploding supernovas and the heave of tectonic plates – Clermont became a centre point of Queensland’s Gold Rush. And now? Australia’s fossicking capital is yours to discover.

    Getting there

    car driving along Capricorn Way in queensland
    Take a drive through Queensland’s Mackay Isaac region. (Image: Sean Scott/ TEQ)

    You’ll find Clermont in Queensland’s Mackay Isaac region. To get here, it’s an easy three-hour drive over sealed roads from Mackay. Or, if you’re heading from the Sapphire Fields of Emerald, the drive will carve out just over an hour from your day.

    Whether you’re road-tripping through outback Queensland or just tracing your way through all that Australia has to offer, Clermont is remote but easily accessible.

    Best accommodation in Clermont

    Theresa CreekDam in clermont
    Camp by Theresa Creek Dam. (Image: Riptide Creative/ TEQ)

    All accommodation comes with a generous helping of country hospitality here. The choice is yours between modern hotels, parking up the camper or pitching a tent.

    Theresa Creek Dam lies just outside town. Begin each day with crisp country air and bright outback sunrises. Spend the night under the sparkling country stars and your days out on the dam fishing or kayaking. Even if you aren’t camping, be sure to save space in your itinerary for an afternoon on the red dirt shore.

    To stay closer to town, opt for a central hotel to base yourself between exploring and fossicking, like Smart Stayzzz Inn and Clermont Country Motor Inn.

    Things to do in Clermont

    three people on a tour with Golden Prospecting
    Join a tour with Golden Prospecting.

    One does not visit Clermont without trying their hand at fossicking. There are strict rules when it comes to fossicking, so stick to areas dedicated for general permission and make sure you obtain your license beforehand. Try your luck at McMasters, Four Mile, Town Desert, McDonald Flat and Flat Diggings. To increase your odds, sign on for a tour with the expert team at Golden Prospecting. They’ll give you access to exclusive plots and expert advice along the way.

    Once you’ve tried your luck on the gold fields, head to the Clermont Township and Historical Museum. Each exhibit works like an archaeologist’s brush to dust away the layers of Clermont’s history. Like the steam engine that painstakingly relocated the entire town inch by inch to higher ground after it was decimated by flooding in 1916. See the tools that helped build the Blair Athol mine, historic fire engines, shearing sheds and all sorts of relics that make up Clermont’s story.

    The historic Copperfield Chimney offers a change of pace. Legend has it that fossickers found a solid wall of copper here, over three metres high, kick-starting Queensland’s first-ever copper mine.

    Bush Heli Services flying over clermont queensland
    See Clermont from above with Bush Heli Services. (Image: Riptide Creative/ TEQ)

    For hiking, nearby Dysart is the best place to access Peak Range National Park. Here, mountainous horizons stretch across the outback as if plucked from another world. Set off for a scenic drive along the Peak Downs Highway for access to countless geological wonders. Like the slanting rockface of Wolfang Peak. Summit it, and you’ll find yourself looking out across a scene surely conjured up by Banjo Paterson. Dry scrub dancing in the warm breeze, grazing cattle, eucalypts and the gentle creak of windmills. Don’t miss visiting Gemini Peaks, either, for one of the park’s best vistas, and a blanket of wild flowers after rain.

    Then, take to the skies with a scenic helicopter tour with Bush Heli-Services. Shift your perspective and cruise above all the sights from your trip. Spots like Lords Table Mountain and Campbell’s Peak are best viewed from the skies.

    Before you head home, be sure to explore the neighbouring townships. Spend a lazy afternoon in the shade of Nebo Hotel’s wrap-around verandahs. The hotel’s 1900s dance hall has since been replaced with one of the area’s biggest rodeo arenas, so consider timing your trip to line up with a boot scootin’ rodeo. Or, stop by a ghost town. Mount Britton was once a thriving town during the 1880s Gold Rush. It’s been totally abandoned and now lies untouched, a perfect relic of the Gold Rush.

    Best restaurants and cafes in Clermont

    meal at Commercial Hotel
    Stop into the Commercial Hotel Clermont.

    Days spent fossicking, bushwalking and cramming on history call for excellent coffee and hearty country meals. Luckily, Clermont delivers in spades.

    Lotta Lattes Cafe is beloved by locals for a reason. Start your days here for the best caffeine fix in town and an impeccable brunch menu.

    For a real country meal, an icy cold beer and that famed country hospitality, head straight to the town’s iconic hotel: the Commercial Hotel (known endearingly to locals as ‘The Commie’). It’s been a staple in Clermont since 1877. The hotel even survived the flood of 1916 when it was sawn in two and moved to higher ground.

    Naturally, time spent in the outback must include calling into the local bakery. For delicious pies and a tantalising array of sweet treats, make Bluemac Bakehouse your go-to while in town.

    Discover more of The Mackay Isaac region, and start planning your trip at mackayisaac.com.