How Australia’s tourism industry is leading the way in sustainability

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When it comes to scoring Australia’s sustainable report card, the travel and tourism industry has the opportunity to become a high achiever; let us explain.

Is it any wonder we’re yearning for the pure escapism of travel? The sobering realities of life in 2022 – from catastrophic floods to coral bleaching to the ongoing spectre of COVID-19 – are enough to send even diehard optimists scurrying for their suitcase. But when the act of escaping can also contribute to the very problems causing our hopelessness – particularly when it comes to the health of our planet – future-minded travellers are right to be asking: is travel in Australia sustainable? How does our country measure up?

Australia needs to do more to fight climate change

To be frank, in general, Australia needs to pull up its socks. The country’s embarrassing (lack of) progress on the United Nation’s Sustainable Development Goals saw it ranked dead last in an assessment of 60 countries for its policy response to the climate crisis. (And who can forget the dubious honour of winning the Colossal Fossil Award at COP26 in October 2021?) But when it comes to sustainability in travel specifically, Australia’s report card shows far more promise. In fact, the travel and tourism industry is shaping up as a key driver in the push for change.

As Tourism Australia’s head of sustainability, Penny Rafferty, puts it, the impetus for sustainability is baked right onto the very things the industry is built on. “The reasons people come here are our nature and wildlife. Our aquatic and coastal beauty. Our clean cities, and our incredible food and beverage scene, which is only made possible because we have clean air, water, soil, and vast, relatively unspoilt lands," she explains.

It makes sense. Why be in the game of taking visitors to see the Great Barrier Reef, for example, if you’re not doing everything in your power to protect it?

Turtle Great Barrier Reef Australia
Help protect the Great Barrier Reef. (Image: Tourism Port Douglas and Daintree)

Sustainability a core motivator for tourism operators

For many tourism operators (especially ECO-certified operators), sustainability has been the modus operandi from day one. For the rest of us, it may have taken a pandemic for us to recognise the impact of our jet-setting ways – brought home, no doubt, by images of Venice’s pristine waterways and Barcelona’s surreal crowd-free streets, transformed due to the sudden absence of the tens of thousands of tourists who’d usually flock to these cities on a daily basis. But it’s a positive side effect of COVID-19 we’re glad to be afflicted with, and one backed by data: research commissioned by Booking.com in the midst of the 2021 lockdowns found 61 per cent of travellers credit the pandemic for making them want to travel more sustainably in the future.

A man walks through the bush on the Central Coast, Australia
We’ve never had so much awareness and so much choice when it comes to voting with our tourism dollar. (Image: James Vodicka)

Sustainability needs to be about more than just the environment

Indeed, the pendulum has now swung so far that sustainable travel is ‘trendy’. Happily, clickbait headlines and earth-toned Instagram accounts are not the extent of the movement. The real changes are happening on the ground, and are being shaped by a fast-growing realisation that a truly sustainable travel industry can’t limit its focus to environmental concerns, but must also consider the sustainability of economies, communities and cultures.

Indigenous Tour of Royal Botanic Garden Sydney
Embark on an Indigenous-led tour of Sydney’s Royal Botanic Garden. (Image: Destination NSW)

Examples that have earned big ticks on our report card include national parks being handed back to Traditional Owners, destinations receiving eco-certification, and companies heeding the call from their customers and seeking accreditation with organisations like Ecotourism Australia or B Corp. We’ve never had so much awareness and so much choice when it comes to voting with our tourism dollar.

Coffs Coast with Wajaana Yaam Adventure Tours
Explore the Coffs Coast with Wajaana Yaam Adventure Tours. (Image: Destination NSW)

How to make your tourism dollars count

As you’d expect, those very dollars are also key drivers of industry change – attracting sustainable travellers means big bickies. The latest findings from Tourism Australia’s Consumer Demand Project showed sustainability was ‘very’ or ‘extremely’ important to almost 50 per cent of travellers when organising a holiday, and crucially, that travellers continue to seek experiences that are not only good for them, but good for people and places they love.

Now that the conversation around sustainability has moved from the ‘Why?’ to the ‘How?’, we’re planning our itineraries accordingly. We’re actively seeking out nature-based getaways and Indigenous led tourism experiences. We’ve realised the appeal of isolated, off-grid cabins and agritourism-style farm stays over cookie-cutter hotels. And we feel empowered to ask questions, and to expect sustainability to be part of any experience we’re considering.

An off-grid stay at a tiny cabin
Travellers have realised the appeal of isolated, off-grid cabins and agritourism-style farm stays over cookie-cutter hotels. (Image Source: @the.wandering.boys)

A holistic approach to sustainable travel

For Rafferty, the only (ahem) sustainable approach to sustainability is a holistic one. “What I ask operators… is, ‘How does a product or experience have incremental positive impact on the environment that it operates in, the community that it engages with… and the culture, or cultures in our case, that it represents?’ "

This holistic viewpoint can also serve as a lens to place over all of our travel plans. How do we get there? Where do we stay? What do we do while we’re there? And how can we leave it better than we found it?

If we look at transport as the first step in the process, big providers such as Qantas have clear strategies and, as Rafferty puts it, “The airline has got some pretty audacious goals".

Qantas moves towards net-zero emissions

With a commitment to achieving net-zero emissions by 2050, tackling single-use plastics was first in the firing line. In the past three years, Qantas has cleared more than 80 million single-use plastic items out of operation, but it will take about five more years to phase them out completely. More pressing are the momentous carbon emissions created by flying, especially when aviation is predicted to grow by up to 300 per cent by 2050.

It’s why Qantas has committed $50 million towards the development of Sustainable Fuels (SAF) in Australia, setting a target of 10 per cent SAF in fuel uptake by 2030, and about 60 per cent by 2050. Its flights from London have been using a blend of sustainable fuel since the start of the year but, domestically, Australians need to look at options beyond flying, where possible, or at least ensure we fly direct and offset, which could include taking advantage of reward programs such as Qantas’s Green Tier.

Getting around sustainably on the ground

On the ground, Australia’s long-distance rail options score a C minus at best, which means road trips have remained an attractive option when it comes to domestic travel. But drivers are starting to think about sustainability – astronomical petrol prices fuelling the conversation – with electric vehicle sales tripling in Australia in 2021.

It’s still in its infancy, but Gold Coast start-up Outbound is putting the focus on ‘shared mobility’, placing electric vehicles and e-bikes into hotels, which can be hired through its app. Its first Tesla is now available for guests at Mantra at Sharks in Southport to book for $30 an hour and co-founder and CEO Luke Rust says they plan to be in 10 more hotels by the end of the year.

This hourly hire concept has been embraced by both hotels and consumers. “People are realising… they need to use a car while they’re visiting somewhere rather than renting a car for two weeks and using it three times," Rust says.

“There is this incredible collaboration between businesses and individuals who are driving sustainability in a very positive way," Rafferty reflects. “There’s an understanding that we either all win or we all lose basically. And so collaboration is an absolute hallmark of travel as a force for good."

Emus in Flinders Ranges National Park
When it comes to sustainability we either all win or we all lose. (Image: Michael Waterhouse Photography)

Sustainable accommodation options

In Australia, it’s our younger generations leading the charge when it comes to sleeping sustainably, with research by IHG Hotels finding the average young Aussie adult would be prepared to pay up to 34 per cent more for green accommodation. Catering to demand, its newest hotel brand, voco, is introducing a fleet of handcrafted bamboo bicycles for guests to use free of charge across five Australian and New Zealand locations.

A bicycle with flowers in the basket leans against a gray wall
Businesses are putting more stock into bikes, e-bikes, and electric vehicles for guests who wish to travel around the area. (Image: voco IHG Hotels)

Other hotel groups – large and small – are making similar moves to sex up sustainability efforts. After trialling the concept for a year, Ovolo converted all of the restaurants in its hotels across Australia to plant-based menus in February. The Ovolo team has even created a white paper to help out other companies looking to move to a vegetarian-led philosophy in the hope it will encourage more industry collaboration.

For Rafferty, what makes considered initiatives like these score an A plus is they don’t just make for better sustainability outcomes and a better future, but also for better travel. “Knowing that you are enjoying it, but your kids and grandkids are going to enjoy it too… isn’t that a richer experience?"

For more tips and advice visit our guilt-free guide to sustainable travel.
Celeste Mitchell
With visions of hosting Getaway, Celeste Mitchell graduated with a Bachelor of Journalism and entered the hard-hitting world of boy bands, puberty, and fashion, writing for magazines like Girlfriend, Total Girl, CLEO and TV Hits in the early noughties (there was a lot of Twilight references). Since switching gears to full-time freelancer in 2013, focused exclusively on travel, she’s criss-crossed the globe, opened a co-working space, lived in Mexico, and co-founded slow and sustainable site, Life Unhurried. The Sunshine Coast-based author (Life Unhurried & Ultimate Beaches Australia, Hardie Grant) and mum of two regularly pinches herself that she gets to explore new places and ask all the nosy questions she wants in the name of work.
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Your summer events guide to Australia’s cultural capitals

Explore the best that Sydney and Melbourne offer over summer, when busy event-packed days stretch into fun-filled nights.

As summer unfolds, Sydney and Melbourne are at the forefront of the most exciting events in Australia. Whether your tastes run to culture, sport, shopping or dining, both offer a host of things to do and places to stay. Discover the best Accor hotels to explore from and how to spend your days to make the most of the warmer months in Australia’s vibrant capitals.

Sydney

Where to stay

suite at Manly Pacific – MGallery Hotel Collection
Relax beachside at Manly Pacific. (Image: Manly Pacific)

Sydney has no shortage of fabulous hotels to choose from when attending events in the city, often within reach of either the harbour or the beach.

The glamour and European style of Sofitel Sydney Wentworth is hard to beat, whether for a romantic getaway or a family holiday. It’s within walking distance to the Sydney Opera House, Circular Quay, The Rocks and Royal Botanic Garden Sydney, so everything the city offers is at your feet.

Pullman Sydney Quay Grand is equally central and offers luxury apartment-style accommodation, featuring fully equipped kitchens and laundries. It’s ideal for family stays. Also in the CBD, Swissôtel Sydney gives easy access to some of the city’s top shopping, including the historic Queen Victoria Building.

For beachside vibes, head to Manly or Brighton, where there’s something for everyone. Manly Pacific – MGallery Hotel Collection is all about coastal elegance, ocean views and fresh seafood. Hit the rooftop pool or the beach to cool off, or go snorkelling at nearby Cabbage Tree Bay Aquatic Reserve. Take the Manly ferry for a scenic trip to the city.

Peppers Manly Beach offers stylish accommodation literally across the road from famous Manly Beach. Grab a free e-bike, take a surfing lesson, walk the foreshore or browse the surf shops, boutiques, galleries and cafes.

For a luxury stay that’s closer to both the city and airport, choose The Brighton Hotel Sydney – MGallery Hotel Collection . Hugging the shore of Botany Bay, the hotel is just 20 minutes by train to the CBD, and a 10-minute drive from Sydney airport. Soak up the sea air, or dive into the outdoor pool or the adults-only indoor pool.

Events and sightseeing

two people at Sydney Festival
Time your Sydney trip to visit the Sydney Festival. (Image: Destination NSW)

Sydney loves a party and there are few bigger than Sydney Festival , which has been entertaining locals and visitors alike for 50 years. Running from 8–25 January in 2026, it’s a city-wide celebration of culture and creativity encompassing music, dance, comedy, visual art and edgy experimental performances.

Westpac OpenAir Cinema opens for the summer season on 20 January. Set on the waterfront at Mrs Macquaries Point, with a backdrop of the harbour and city skyline, it features classics and new movies. Grandstand seating (BYO cushion) provides perfect viewing.

A cool oasis of green in the heart of the city, Royal Botanic Garden Sydney offers much more than just plants and flowers. Escape the heat with a stroll through themed areas, including the romantic Palace Rose Garden and lush Palm Grove, and stop at the Cadi Jam Ora – First Encounters Garden to learn the story of the Gadigal people of the Eora Nation. Best of all, it’s all free.

Where to eat and drink

Arches on Market bar in Accor SwissôtelSydney
Stop for drinks at Arches on Market. (Image: Steven Woodburn)

Fancy a taste of Italy? Flaminia is the new restaurant coming to the Pullman Quay Grand Sydney Harbour in November 2025, and it’ll make you feel as though you could be in Portofino – but with the freshest of Sydney’s produce.

Arches , at Swissotel Sydney, is the perfect spot for a classic martini. Head there for afternoon tea or pre- and post-theatre dining delivered with old-school charm. You can even let the bartenders choose your drink for you, based on your mood.

With a $20 lunch menu and a leafy covered terrace, Wentworth Bar , on level five of Sofitel Sydney Wentworth, delivers a sophisticated escape from the hustle of the city. An extensive champagne list and Vietnamese-inspired bar menu complete the stylish scene.

Melbourne

Where to stay

view from Shadow Play Melbourne by Peppers by accor
Enjoy a luxurious stay at Shadow Play Melbourne by Peppers.

Sofitel Melbourne on Collins is the epitome of style, elegance and luxury. Appropriately at the ‘Paris end’ of Collins Street in the CBD, the Sofitel combines French flair with Australian hospitality.

Like many of the best discoveries in Melbourne, Pullman Melbourne City Centre is tucked away in a laneway. Five-star luxury is the hallmark here; enjoy stylish rooms, a rooftop bar, and the city’s best food and fashion finds just steps away.

On the historic South Wharf promenade, Novotel Melbourne South Wharf is a contemporary beacon that opens up to everything the precinct has to offer – shopping, dining, entertainment and the arts.

Pullman Melbourne on the Park , on the city’s threshold at East Melbourne, is a ball toss from the Melbourne Cricket Ground, Rod Laver Arena and Melbourne and Olympic Parks. Naturally a favourite with sports fans, it’s only minutes from the CBD by tram and right next door to the cool of Fitzroy Gardens.

The spacious one- and two-bedroom apartments of Shadow Play Melbourne by Peppers offer stunning views and easy access to the city and Southbank’s dining and shopping district. Head to the rooftop garden or relax in the outdoor heated pool.

Events and sightseeing

spectators watching Melbourne Cricket Ground
Cheer on your team at the Melbourne Cricket Ground. (Image: Visit Victoria)

As the ‘sporting capital of Australia’, Melbourne is the place to catch the best of your favourite game. Whether it’s the Boxing Day test cricket or all the action of the Australian Open tennis in January, book tickets early to ensure the best vantage points.

Find the Summer Night Market, a feast for both the body and the senses, in the Queen Victoria Market on Wednesday nights in the warmer months. Savour street food from 30 stalls and shop for locally made fashion, jewellery, art and homewares, and pause to watch performances by talented buskers.

The work of two of the most influential fashion designers in history – Vivienne Westwood and Rei Kawakubo – are on show at the National Gallery of Victoria  over summer. You can also wander through free exhibitions of First Nations art, colonial paintings and European masters.

Where to eat and drink

Melbourne’s laneway culture and rooftop bar scene set it apart from others. Where better to enjoy extended twilight hours or cheeky cocktails atop one of the city’s tall buildings, or while away long summer evenings in a cosy bar tucked far from the crowds in a hidden alley.

Head to Cleo on the rooftop at Hyde Melbourne from December 2025. Enjoy a cocktail with sweeping views of the skyline, and choose nibbles from a Mediterranean-inspired menu.

Under a 15-floor mirrored canopy at The Atrium on 35 , in the Sofitel Melbourne on Collins, sip cocktails in an intimate but playful setting. This is the place for l’aperitif hour before or after a night out at the theatre.

Start planning your summer getaway of events, culture and food with at ALL.com.