Top 10 services all airports must have

Steve MadgwickBy Steve Madgwick
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Ever wondered how long you’ve wasted just waiting around at airports: in transit, delayed or just turned up too early? Steve Madgwick has…

But as the waiting is (to a certain extent) inevitable, the peops at Australian Traveller started wondering what new services could Australian airports have that would help melt away those wasted hours constructively (or otherwise). Some airports already have them, some need them and some will likely never get them, but here are 10 services that we think all airports should have!

1. Sleep capsules

Thinly padded waiting lounges or pulling up your own patch of carpet no longer cuts it, we want sleeping pods, like the ones in Abu Dhabi Airport. The by-the-hour chairs have a shutter over the top and, most importantly, fold completely flat.

2. Nail bar

Instead of having to worry about finding someone to buff and polish you at your destination, why not check in and have them done instead of staring at the departures board. Saves you having the “nail file isn’t a weapon" argument going through security too.

 3. Showers

First and business class aren’t the only jets setters that deserve a proper freshen-up. We mean real, sparklingly clean showers with proper vestibules where your carry-on won’t get saturated. Fresh towels are a must too (because who carries around a spare Missoni in their hand luggage) so be prepared to pay a few dollars for the experience.

4. Running Track/Gym/golf driving range

All that space and all that plane food means the couple of hours’ delay might be a sound time for a couple of laps around the terminal. In-terminal by-the-minute gym equipment would also be good way to help prevent deep vein thrombosis onset. Obviously, must be used in conjunction with the posh showers mentioned above.

 5. Personal cinemas

Sick of staring at the 24 news feed on the terminal television monitors? What about intimate, one-person rooms where you can pay a little spare change for a variety of shows, tailored to your length of wait? Plane coming soon: An episode of The Big Bang. Long delay: Start with one episode of Game of Thrones and work you way through as required.

6. Masseuses

Some airports in Australia already have massage shops, such as Mandarin Massage at Sydney Airport , but we believe that they are must – and the more choice the better value (theoretically at least). Nothing calms you down for a long-haul flight like a good shoulder rub (matched with a nice glass of Sémillon as well).

 7. Segways

Last-minute purchase at the other end of the ridiculously long terminal? No problem, jump on your complimentary Segway (stand-up electric scooter). We suggest designated Segway-only lanes to prevent Seg-and-runs.

 8. Local produce restaurants

Airports worldwide can feel generic, sterile and lacking in local flavour. We think that Cooper’s Alehouse at Adelaide airport is setting a great example of showcasing truly local products. Restaurants serving regional wines and locally grown produce should be mandatory, perhaps displacing a few of the overpriced multinational takeaways along the way.

 9. Funpark for the kids

Some airports, such as Singapore’s Changi, cater for kids, with its four-storey slide, but we think airports should go one step further. Long delay and the kids are screaming? Jump on the in-terminal roller coaster and scare the wait out of them.

10. Hairdresser/barber

We think the guys would feel oh-so practical using their delay time to get a trim from a good ol’ fashioned (reasonably priced) barber. Not sure how women’s hairdresser would go though – a couple of hours is not quite long enough to build up that ‘special’ trust.

Steve Madgwick
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This geological wonder is hiding in the heart of Victoria

    Michael TurtleBy Michael Turtle
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    Mythical, historical and most of all, spectacularly beautiful, Buchan Caves demands you take your time – and a tour. 

    In the pools of water, so still they could be mirrors, the reflections of the stalactites make these limestone towers seem even taller. Almost 400 million years ago, an underground river carved through the rock to create the Buchan Caves . Now, artworks created by dripping water adorn these subterranean galleries: stalactites hanging from the ceiling, pillars connecting some to the ground, even curtain-like wave formations clinging to the stone.

    Caves House
    Visit the caves for the day or stay onsite in the campground or at the self-contained Caves House. (Image: Ben Savage)

    “This is called the Fairy Cave because it’s full of fairy dust,” a guide tells visitors as they enter a cavern glittering with “calcite that’s solidified into thousands of tiny little diamond shapes”.  Buchan Caves is Victoria’s largest cave system, but Fairy Cave is a highlight and, along with nearby Royal Cave, is accessible only by tour. Naturally cold, naturally dark, these caverns deep below the surface light up as the local experts tell their stories. 

    couple walking in cave
    You’ll need to book a guided tour to see the caves. (Image: Tourism Australia)

    Among the hundreds of caves, some can be easily accessed from the surface. For instance, a casual stroll along the FJ Wilson Interpreted Walk, as kangaroos watch on from beneath acacia trees, leads into the 400-metre-long Federal Cave and its natural steps of white limestone. A slightly longer track, the Granite Pools Walk heads through soaring forest down into moss-covered gullies where the calls of lyrebirds trill through the leaves. 

    A quick history lesson on Buchan Caves 

    Buchan Caves
    Buchan Caves are a must-visit attraction in Gippsland. (Image: Tourism Australia)

    Among the geology and the nature are millennia of history. This part of East Gippsland connects the high country to the coast and was long a place of refuge for the local Gunaikurnai people on seasonal migrations to the mountains. Archaeological studies show humans lived here up to 18,000 years ago, with artefacts such as small stone tools found around the site. But not too far into the caverns – oh no! The Gunaikurnai didn’t dare venture deep into the dark at Buchan Caves, telling stories they were inhabited by gnome-like nyols (small grey-skinned creatures that could steal memories). 

    Buchan Caves Hotel
    The Buchan Caves Hotel was rebuilt after burning down in 2014. (Image: Jess Shapiro)

    By the early 1900s, more people had started to hear about these incredible caves and so the Moon family set up home at the site and started to run tours below ground for intrepid visitors. More than a century later, their historic residence is available as accommodation, with the three-bedroom house sleeping up to eight people and now equipped with modern amenities the Moons could only have dreamt of. 

    But whether you stay overnight or just spend the day here, it’s worth taking your time to explore more than just the main caves, to get a deeper understanding of one of Victoria’s fascinating geological attractions.