Top 10 services all airports must have

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Ever wondered how long you’ve wasted just waiting around at airports: in transit, delayed or just turned up too early? Steve Madgwick has…

But as the waiting is (to a certain extent) inevitable, the peops at Australian Traveller started wondering what new services could Australian airports have that would help melt away those wasted hours constructively (or otherwise). Some airports already have them, some need them and some will likely never get them, but here are 10 services that we think all airports should have!

1. Sleep capsules

Thinly padded waiting lounges or pulling up your own patch of carpet no longer cuts it, we want sleeping pods, like the ones in Abu Dhabi Airport. The by-the-hour chairs have a shutter over the top and, most importantly, fold completely flat.

2. Nail bar

Instead of having to worry about finding someone to buff and polish you at your destination, why not check in and have them done instead of staring at the departures board. Saves you having the “nail file isn’t a weapon" argument going through security too.

 3. Showers

First and business class aren’t the only jets setters that deserve a proper freshen-up. We mean real, sparklingly clean showers with proper vestibules where your carry-on won’t get saturated. Fresh towels are a must too (because who carries around a spare Missoni in their hand luggage) so be prepared to pay a few dollars for the experience.

4. Running Track/Gym/golf driving range

All that space and all that plane food means the couple of hours’ delay might be a sound time for a couple of laps around the terminal. In-terminal by-the-minute gym equipment would also be good way to help prevent deep vein thrombosis onset. Obviously, must be used in conjunction with the posh showers mentioned above.

 5. Personal cinemas

Sick of staring at the 24 news feed on the terminal television monitors? What about intimate, one-person rooms where you can pay a little spare change for a variety of shows, tailored to your length of wait? Plane coming soon: An episode of The Big Bang. Long delay: Start with one episode of Game of Thrones and work you way through as required.

6. Masseuses

Some airports in Australia already have massage shops, such as Mandarin Massage at Sydney Airport , but we believe that they are must – and the more choice the better value (theoretically at least). Nothing calms you down for a long-haul flight like a good shoulder rub (matched with a nice glass of Sémillon as well).

 7. Segways

Last-minute purchase at the other end of the ridiculously long terminal? No problem, jump on your complimentary Segway (stand-up electric scooter). We suggest designated Segway-only lanes to prevent Seg-and-runs.

 8. Local produce restaurants

Airports worldwide can feel generic, sterile and lacking in local flavour. We think that Cooper’s Alehouse at Adelaide airport is setting a great example of showcasing truly local products. Restaurants serving regional wines and locally grown produce should be mandatory, perhaps displacing a few of the overpriced multinational takeaways along the way.

 9. Funpark for the kids

Some airports, such as Singapore’s Changi, cater for kids, with its four-storey slide, but we think airports should go one step further. Long delay and the kids are screaming? Jump on the in-terminal roller coaster and scare the wait out of them.

10. Hairdresser/barber

We think the guys would feel oh-so practical using their delay time to get a trim from a good ol’ fashioned (reasonably priced) barber. Not sure how women’s hairdresser would go though – a couple of hours is not quite long enough to build up that ‘special’ trust.

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The perfect mid-week reset an hour from Melbourne

Winding down in the Yarra Valley, where ‘work from home’ becomes ‘work from wine country’.

Steam from my morning coffee curls gently into the cool valley air, mist-veiled vineyards stretch out in neat rows below me. Magpies warble from trees, and the morning’s quiet carries the soft bleating of lambs from a nearby paddock. Midweek in the Yarra Valley has its own rhythm. It’s slower, quieter, with more empty tables at cafes and cellar doors, and walking trails I can claim all to myself. It’s as if the entire region takes a deep breath once the weekend crowd leaves.

walking trails in the Yarra Valley
You’ll find walking trails are less crowded during the week. (Image: Visit Victoria)

I haven’t come here for a holiday, but to do a little work somewhere other than my home office, where I spend too much time hunched over my desk. Deadlines still loom, meetings still happen, but with flexible work evolving from ‘work from home’ to ‘work from anywhere’, I’m swapping the view of my front yard to the vineyards.

A quiet afternoon at Yarra Valley Dairy

holding a glass of wine at Yarra Valley Dairy
Wine time at Yarra Valley Dairy, where you can enjoy a toastie or bagel in the cafe. (Image: Visit Victoria)

With the Yarra Valley just over an hour from the CBD, many Melburnians could drive here in their lunch break. I arrive late in the afternoon and am delighted to discover the Yarra Valley Dairy still open. On weekends, I’ve seen queues spilling out the door, but today there’s only one other couple inside. There’s no need to rush to secure a table; instead I browse the little store, shelves stacked with chutneys, spices, artisan biscuits and gorgeous crockery that would look right at home in my kitchen. It’s hard not to buy the lot.

a cheese tasting plate atYarra Valley Dairy
A cheese tasting plate at Yarra Valley Dairy.

I order a coffee and a small cheese platter, though the dairy has a full menu, and choose a wooden table with bentwood chairs by a wide window. The space feels part farm shed, part cosy café: corrugated iron ceiling, walls painted in muted tones and rustic furniture.

Outside, cows meander toward milking sheds. If pressed for time, there’s the option of quick cheese tastings – four samples for five dollars in five minutes – but today, I’m in no rush. I sip slowly, watching a grey sky settle over the paddock. Less than an hour ago I was hunched over my home-office desk, and now my racing mind has slowed to match the valley’s pace.

Checking in for vineyard views at Balgownie Estate

Restaurant 1309 at Balgownie Estate
Restaurant 1309 at Balgownie Estate has views across the vines.

As my car rolls to a stop at Balgownie Estate , I’m quietly excited, and curious to see if my plan to work and play comes off. I’ve chosen a suite with a spacious living area and a separate bedroom so I can keep work away from a good night’s sleep. I could have booked a cosy cottage, complete with open fireplace, a comfy couch and a kettle for endless cups of tea, but as I am still here to get some work done, I opt for a place that takes care of everything. Dinner is served in Restaurant 1309, as is breakfast.

oysters at Restaurant 1309, Balgownie Estate
Oysters pair perfectly with a crisp white at Restaurant 1309.

On my first evening, instead of the usual walk about my neighbourhood, I stroll through the estate at an unhurried pace. There’s no need to rush – someone else is preparing my dinner after all. The walking trails offer beautiful sunsets, and it seems mobs of kangaroos enjoy the view, too. Many appear, grazing lazily on the hillside.

I wake to the call of birds and, after breakfast, with the mist still lingering over the vineyards, I watch two hot-air balloons silently drift above clouds. Perched on a hill, Balgownie Estate sits above the mist, leaving the valley below veiled white.

kangaroos in Yarra Valley
Spotting the locals on an evening walk. (Image: Visit Victoria)

Exploring the Yarra Valley on two wheels

the Yarra Valley vineyards
Swap your home office for a view of the vineyards. (Image: Visit Victoria/Cormac Hanrahan)

Perhaps because the Yarra Valley is relatively close to where I live, I’ve never considered exploring the area any way other than by car or on foot. And with a fear of heights, a hot-air balloon is firmly off the table. But when I discover I can hop on two wheels from the estate and cycle into Yarra Glen, I quickly realise it’s the perfect way to step away from my laptop and experience a different side of the region.

COG Bike offers pedal-assist e-bikes, and while the bike trail and paths into town aren’t particularly hilly, having an extra bit of ‘oomph’ means I can soak up the surroundings. Those lambs I heard calling early in the morning? I now find them at the paddock fence, sniffing my hands, perhaps hoping for food. Cows idle nearby, and at a fork in the bike path I turn left toward town.

It’s still morning, and the perfect time for a coffee break at The Vallie Store. If it were the afternoon, I’d likely turn right, in the direction of four wineries with cellar doors. The ride is about 15 kilometres return, but don’t let that put you off. Staying off the highway, the route takes you along quiet backroads where you catch glimpses of local life – farmers on tractors, weathered sheds, rows of vines and the kind of peaceful countryside you don’t see from the main road.

A detour to the Dandenong Ranges

legs hanging over the sides of the train, Puffing Billy Railway
The iconic Puffing Billy runs every day except Christmas Day.

The beauty of basing myself in the Yarra Valley is how close everything feels. In barely half an hour I’m in the Dandenong Ranges, swapping vineyards for towering mountain ash and fern-filled gullies. The small villages of Olinda and Sassafras burst with cosy teahouses, antique stores and boutiques selling clothing and handmade body care items.

I’m drawn to RJ Hamer Arboretum – Latin for ‘a place for trees’. Having grown up among tall trees, I’ve always taken comfort in their presence, so this visit feels like a return of sorts. A stroll along the trails offers a choice: wide open views across patchwork paddocks below, or shaded paths that lead you deeper into the quiet hush of the peaceful forest.

The following day, I settle into a quiet corner on the balcony of Paradise Valley Hotel in Clematis and soon hear Puffing Billy’s whistle and steady chuff as the steam train climbs towards town. Puffing Billy is one of Australia’s most beloved steam trains, running through the Dandenong Ranges on a narrow-gauge track. It’s famous for its open carriages where passengers can sit with their legs hanging over the sides as the train chugs through the forest. This is the perfect spot to wave to those on the train.

After my midweek break, I find my inbox still full and my to-do list not in the least shrunken, just shifted from one task to another. But I return to my home office feeling lighter, clearer and with a smug satisfaction I’d stolen back a little time for myself. A midweek wind-down made all the difference.

A traveller’s checklist

Staying there

Balgownie Estate offers everything from cellar door tastings to spa treatments and fine dining – all without leaving the property.

Playing there

the TarraWarra Museum of Art, Yarra Valley
Visit the TarraWarra Museum of Art. (Image: Visit Victoria)

Wander through Alowyn Gardens, including a stunning wisteria tunnel, then explore the collection of contemporary artworks at TarraWarra Museum of Art . Cycle the Yarra Valley with COG Bike to visit local wineries and cellar doors.

Eating and drinking there

Olinda Tea House offers an Asian-inspired high tea. Paradise Valley Hotel, Clematis has classic pub fare, while the iconic Yering Station offers wine tastings and a restaurant with seasonal dishes.

seasonal dishes at the restaurant inside Yering Station
The restaurant at Yering Station showcases the best produce of the Yarra Valley. (Image: Visit Victoria)