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Transport NSW says Sydney ferries will not be free after all

Credit: Destination NSW

Transport for NSW has disputed the Maritime Union of Australia’s claim that Sydney Ferries will be free for passengers from 11 September to 6 October.

On Tuesday, 8 September, the Maritime Union of Australia (MUA) announced it will switch off Opal card readers for public Sydney ferry services four almost four weeks as part of ongoing industrial action by ferry workers. The move, set to take place from Friday 11 September until Tuesday 6 October, will effectively make ferry travel free of charge for passengers. However, Transport for NSW has since stated that regular fares will continue to apply during this period, urging passengers to continue to tap on and off using a valid Opal card or other payment method.

At this stage, it is unclear whether or not Opal card readers will actually be switched off from tomorrow. What we do know? Disruptions and delays to ferry services are likely to occur during the next four weeks as the dispute escalates, so it’s important for ferry passengers to plan ahead and monitor for schedule changes.

“There has been some speculation about free travel on Sydney Ferries during this period, however, normal fares continue to apply and all passengers are required to tap on and tap off with a valid Opal card or contactless payment method when travelling," Transport for NSW coordinator general Howard Collins said in a media release.

According to Transport for NSW, Transdev considers that deactivating Opal readers would fall outside the scope of industrial action notified by the Maritime Union of Australia.

“While Sydney Ferries services are expected to continue operating, protected industrial action may result in service cancellations, delays and timetable changes across the network, and we encourage passengers to check the latest travel information before travelling," said Mr Garrett.

Why is this happening?

sydney ferries free
MUA ferry workers have been lobbying for better working conditions and wage increases. (Credit: Destination NSW)

The decision to switch off Opal card readers is part of ongoing industrial protest by MUA against Transdev, the foreign-owned private operator running Sydney Ferries services. It follows previous service stoppages by MUA ferry workers in the fight for a fair Enterprise Agreement, including a short strike held last Wednesday, 2 September, where ferry employees lobbied for improved working conditions and a five per cent pay rise.  

“Even limited overtime bans have already disrupted several services, reinforcing the union’s concerns that Transdev relies too heavily on overtime and ferry workers forgoing their days off just to keep Sydney Ferries running," explains MUA deputy branch secretary Paul Garrett.  

“By switching off Opal readers, our members are making sure commuters are not out of pocket because of this dispute. For nearly four weeks, ferry passengers will be able to get where they need to go without paying a fare."

Transport for NSW has warned passengers that disruptions could happen on short notice and passengers should allow extra travel time. 

Which ferry services are affected?

sydney ferry harbour view
Sydney Ferries public network spans 10 lines. (Credit: Eleanor Edström)

The reported fare-free period runs from 11 September until 11.59pm on 6 October and, if enacted by the MUA, will apply to all 10 of Sydney Ferries’ public routes. This includes services to Manly, Taronga Zoo, Darling Harbour, Barangaroo, Watsons Bay, Double Bay and Cockatoo Island.  

Importantly, the fare-free ferry services do not include Manly Fast Ferries, which are privately operated. 

Need tips, more detail or itinerary ideas tailored to you? Ask AT.

AI Prompt

Do I need to tap on and off on Sydney ferries this month?

With the dispute between the Maritime Union of Australia and Transdev resulting in mixed public messaging around passengers riding free, the safest approach is to continue to pay for ferry travel where possible and keep an eye out for official updates. For now, Transport for NSW has advised passengers to continue tapping on and off using a valid Opal card or other contactless payment method. Passengers who choose not to tap may therefore risk being charged or otherwise encountering issues with their journey.

The best Sydney ferry day trips

Whether free of charge or not, Sydney ferries are arguably one of the best ways to see the city. And with spring bringing longer, brighter days, they’re a great way to explore a new pocket of the city or make your commute to work feel like a movie. Here is our pick of the top places in Sydney you can get to on the public ferry network. Keep up to date with potential disruptions and timetable changes on the Transport NSW ferry webpage.

F1 Manly

Felons Brewing Co.
Enjoy a waterfront meal at Felons Brewing Co. (Credit: Felons Brewing Co.)

Arguably the most iconic Sydney ferry day trip, the 30-minute journey from Circular Quay to Manly promises unparalleled Opera House and Harbour Bridge views. Once you arrive in Manly, head out for a surf, explore the weekend markets, take a dip in the stunning Fairy Bower Sea Pool or enjoy beers and bites at the waterfront Felons Brewing Co. – located right next to the ferry terminal. 

F9 Watsons Bay

sydney free ferries
Camp Cove is a great spot for a swim. (Credit: Destination NSW)
watsons bay hotel
Grab a drink at Watsons Bay Hotel. (Credit: Destination NSW)
camp cove
Explore Camp Cove. (Credit: Destination NSW)
hornby lighthouse
Hornby Lighthouse is set on a headland, a 3km walk from Watsons Bay wharf. (Credit: Destination NSW)

A day in Watsons Bay is always a day well-spent. Grab a spritz at the lively Watsons Bay Hotel, paddle in the calm turquoise waters of Camp Cove with the city skyline behind you, or wander up to the headland to see the bright red Hornby Lighthouse, which looks as though it’s been plucked directly from a Wes Anderson film. 

Cremorne, F6 Mosman Bay

maccallum pool
Take a dip in Maccallum Pool in Cremorne. (Credit: Eleanor Edström)

Served by the F6 line, Cremorne Point Wharf is a wonderful launching pad for exploring the locally loved northern Sydney suburb of Cremorne. Walk just five minutes and you’ll find Maccallum Pool, one of Sydney’s most scenic harbourside pools (alongside the newly reopened North Sydney Pool). BYO picnic to enjoy on the grass, or take advantage of the beautiful flat walking trails that lead to Mosman Bay. 

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F2 Taronga Zoo

taronga zoo
Taronga Zoo is a family favourite. (Credit: Destination NSW)

Take the scenic F2 service to northern Sydney’s Taronga Zoo to meet a range of adorable animals with a side of harbour views. Or set off directly from the ferry terminal and follow the waterline towards Bradleys Head for a scenic bushwalk packed with Indigenous and naval history. You can even continue on to the calm waters of much-loved Balmoral Beach (6km one way), stopping for a coffee at Chowder Bay’s Cafe La Mer on the way. 

Balmain, F8 Cockatoo Island

sydney ferry
Stop in for a pint at The Dry Dock Public House and Dining Room, Balmain. (Credit: Destination NSW)

Sitting along the F8 Cockatoo Island line just 10 minutes from Circular Quay, Balmain makes for a worthy stop. The upscale suburb boasts a close-knit village feel with historic and artistic charm, classic pubs, cute-as-a-button bookstores and leafy parks. Stroll the shops and cafes on Darling Street before settling in for a waterfront meal in an 1880s stone building at The Fenwick or The Dry Dock Public House and Dining Room.

F8 Cockatoo Island

View of Sydney Harbour from Cockatoo Island at sunrise
Cockatoo Island is a UNESCO-listed site. (Credit: Emily Murphy)

History buffs should make a beeline for Cockatoo Island, just a 10-minute ferry ride from Circular Quay. Set in the middle of Sydney Harbour, the UNESCO World Heritage-listed island is home to a fascinating former convict gaol and shipyard. Visitors can wander through 19th-century convict ruins and tunnels, either independently or with a guide, before settling in at a waterfront cafe – or staying the night in a campsite or heritage accommodation. 

More Sydney Ferries services you can take

  • F3 Parramatta River 
  • F4 Pyrmont Bay 
  • F5 Neutral Bay 
  • F7 Double Bay 
  • F10 Blackwattle Bay 

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Eleanor Edström
Eleanor Edström is Australian Traveller’s Associate Editor. Previously a staff writer at Signature Luxury Travel & Style and Vacations & Travel magazines, she's a curious wordsmith with a penchant for conservation, adventure, the arts and design. She discovered her knack for storytelling much earlier, however – penning mermaid sagas in glitter ink at age seven. Proof that her spelling has since improved, she holds an honours degree in English and philosophy, and a French diploma from the University of Sydney. Off duty, you’ll find her pirouetting between Pilates and ballet classes, or hunting down Sydney's cosiest cafes.
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Your guide to a summer staycation in Sydney

    Kassia Byrnes Kassia Byrnes
    Discover the magic of a Sydney staycation in summer at The Fullerton Hotel Sydney.

    Sydney City is magical in summer. Warm summer evenings beg to be spent sipping cool cocktails at one of many al fresco and rooftop bars. Ferries and buses are ready to transport travellers to the best nearby beaches for salty days on the sand. National parks and rainforests are waiting to be explored. And the city’s events calendar is packed, from live music to cultural attractions. All elements that call for a Sydney staycation.

    Discover where to eat, stay and play for the perfect local getaway.

    Where to stay

    The Fullerton Hotel Sydney

    the Fullerton Hotel Sydney
    Sleep inside a 151-year-old icon.

    Amid the bustle of the perfect Sydney staycation, one needs a place to escape to and recharge. Enter, The Fullerton Hotel Sydney. The hotel is an icon in its own right – nestled inside the 151-year-old building that was originally Sydney’s General Post Office, its heritage-listed sandstone walls and Victorian renaissance grandeur have been carefully preserved – providing a rare chance to sleep within Sydney’s history.

    Despite its fascinating history, the hotel isn’t short on modern, luxurious comforts. Rooms and suites are available in both the modern high-rise with gorgeous views over the clock tower and lively city below, or inside the historical post office building itself.

    the Fullerton Hotel Sydney Heritage Long Suite bathroom
    Heritage rooms maintain their old-world style.

    Either way, guests can enjoy sophisticated touches, including a deluxe bed and pillow menu, Harman Kardon Bluetooth speakers, a digital concierge, a Vittoria coffee machine and amenities from the Balmain bathroom collection.

    The team at this five-star hotel provides excellence and a quality experience for all their guests, while amenities like a gym help with a well-rounded stay. For a peaceful moment with sweeping city views, enter The Fullerton Club Lounge on level 28. This private haven for dining and relaxation is available to any guests staying on the hotel’s club floors and suites.

    Add to this a central location in the CBD’s Martin Place, with easy access to Sydney’s top attractions, and convenience meets style.

    Where to drink & dine

    1. The Bar

    the Fullerton Hotel afternoon tea at the bar
    Indulge in the Fullerton Signature Afternoon Tea.

    Inside The Fullerton Hotel Sydney’s lobby, The Bar does more than sling a few delicious cocktails (although it certainly does that well). Its brown leather chairs and glass ceiling create the perfect, almost al fresco, setting for the Fullerton Signature Afternoon Tea.

    Served daily from 12 to 4 pm, the afternoon tea is a nod to the cherished social occasion it once was during the Victorian Renaissance era. People like to dress up for this afternoon tea, and if you’re lucky, a pianist often sits down at the on-site grand piano, just adding to the elegance.

    The afternoon tea is served high tea style, offering reimagined British flavours of the Victorian Renaissance era with a unique blend of  Australia’s culinary heritage. A sweet layer offers delights like a Malted Milk Envelope (a milk mousse layered between two biscuits), Bakewell Pudding (a super tasty egg-based pudding), and Apple Charlotte.

    On the savoury layer, expect finger sandwiches with fillings like cucumber, egg and smoked salmon. While classic pinwheels and stuffed eggs almost make the menu. And, of course, all finished off with traditional scones served with cream and mixed berry jam.

    Can’t fit in a whole afternoon tea? Be sure to at least order a slice of the 32-layered chocolate cake, a decadent mix of dark chocolate crémeux, fresh whipped cream, and Valrhona Azélia chocolate sauce. ⁣

    2. The Place

    the Fullerton Hotel the place dining
    Dine in the stunning GPO atrium.

    On level one of The Fullerton Hotel Sydney lives The Place – the hotel’s restaurant, in an atrium overlooking the former GPO. Here, dine on Modern Australian cuisine – think fresh, local seafood and a Riverina steak sandwich – along with a touch of Singaporean signature dishes, like Thai-style green curry or chicken satay. All in the shadow of the GPO clock tower, enjoying the GPO atrium’s natural light.

    3. Local gelato

    Couple enjoying ice-creams at First Fleet Park, The Rocks
    Enjoy ice cream in the sunshine. (Image: Destination NSW)

    What is summer without ice cream and/or gelato? Luckily, there are plenty of options just a short walk from The Fullerton Hotel Sydney, whether you’re craving a midday pick-me-up or an after-sun treat.

    What to do/see

    1. GPO Heritage Tour

    the Fullerton Hotel Sydney lobby
    Be awed by the building’s history.

    Want to know more about the building you’re staying in? The Fullerton Hotel Sydney offers a complimentary 90-minute GPO Heritage Tour. Follow a knowledgeable tour guide to discover the stories, tales and legends of the former Sydney General Post Office building.

    From the iconic clock tower (completed in 1891) to the black-and-white tiled staircase at 1 Martin Place, which was once the main entrance to the GPO and today serves as a prominent feature of the building to the 24 stone faces (mascarons) on the Martin Place side of the building. Part of the 1880s-era facade (designed by architect James Barnet), each represents different states, countries and continents.

    2. Circular Quay

    aerial of circular quay sydney
    Catch a ferry from Circular Quay. (Image: Destination NSW)

    An easy walk or light rail ride away from The Fullerton Hotel Sydney, lies the bustling Circular Quay. Here, you can sit for a drink and nibbles at the Opera Bar, or head into the iconic house itself for a show. It’s also a major ferry port, becoming your gateway to Sydney’s beaches, Luna Park and even Sydney Zoo.

    3. Royal Botanic Gardens

    view of circular quay from Sydney's Royal Botanic Garden
    Wander through Sydney’s Royal Botanic Garden. (Image: Destination NSW)

    Just beyond Circular Quay, discover Sydney’s Royal Botanic Garden. Wander through this 30-hectare, heritage-listed, botanical garden – exploring its differing sections, from Australian native botanicals to garden beds of vibrant flowers to towering groves of international trees.

    It’s also the perfect place for a picnic, so pick up supplies before you come and enjoy a spot on the grassy meadow looking out into the harbour.

    4. Theatre Royal

    a show at Theatre Royal
    Take in a show at Theatre Royal. (Image: Daniel Boud)

    Just a one-minute walk from The Fullerton Hotel Sydney, take in a show at Theatre Royal. Built in 1976, the theatre has been offering a broad range of entertainment since the 1990s. Expect a show roster that ranges from the classics (like Cats) to the modern) like Pretty Woman: The Musical).

    Start planning a summer stay in Sydney worth remembering at fullertonhotels.com/fullerton-hotel-sydney.