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What it’s like to stay at Reef View Hotel, Hamilton Island 

Credit: Eleanor Edstrom

Eleanor Edström Eleanor Edström
With knockout ocean views, diverse rooms and an enviable location, Reef View Hotel delivers a trifecta of high-calibre comfort. We check in.

It’s not every day a hotel elevator is worth bragging about. Ascending sky-high above the Whitsundays behind all-glass walls, I watch Catseye Beach fan out below in layers of palm fronds and turquoise water so vivid it looks plucked straight from a Gatorade commercial. With every floor, the vista becomes more breathtaking. The best part? You don’t need to book a penthouse suite to enjoy them. This unexpected highlight comes courtesy of a stay at Reef View Hotel, the tallest building on Hamilton Island. 

Beloved among families and groups, Reef View opened in the 1990s and remains one of the island’s most popular places to stay. The high-rise hotel spans 19 floors and promises some of the island’s best vantage points (and photo ops) over Catseye Beach, while offering some of the more affordable hotel room rates on the island. 

Where is Reef View Hotel?

Views from Reef View hamilton island
Views from Reef View Hotel. (Credit: Kara Rosenlund)

Reef View Hotel sits just across the road from Catseye Beach, placing guests right on the doorstep of Hamilton Island’s main activity hub. A short walk brings you to the Resort Centre, home to the tour desk, boutique stores and the family-friendly Main Pool, as well as some of the island’s most popular dining spots, including Coca Chu and Sails Restaurant.

The Resort Centre is also your gateway to the powdery white shores of Catseye Beach. Guests of Reef View Hotel have complimentary access to non-motorised watersports equipment including catamarans, windsurfers, kayaks, SUP boards and snorkels, making it easy to get out and enjoy the beach’s dreamy blue waters.

Also in close walking distance from the hotel is the newly revamped HI Fitness Club, where we start one morning with a revitalising reformer Pilates class. Later, we wander over to nearby Hamilton Island Wildlife to get up close with iconic Aussie animals from snoozy koalas to a giant saltwater croc. 

What is the style and character of Reef View Hotel?

reef lounge reef view hotel
Relax at the Reef Lounge. (Credit: Rhiannon Taylor)

As we pull up to the hotel entrance, framed by lush gardens, I’m immediately reminded of the easy breezy charm characteristic of tropical destinations like Fiji. The sight of adorable wallabies grazing on grass just metres away is an added delight.

Inside, the lobby hums with a bustling (this is clearly a hotspot for families and couples) yet laidback energy. While less boutique than some of the higher-end accommodations on Hamilton Island, the space has an easy confidence that caters to those seeking a fuss-free and comfortable modern stay. Expect a capacious, greenery-draped reception area with extensive lounge seating and tall windows flooding the space with light. The open-plan layout flows through to the Pool Terrace Restaurant, where we enjoy a buffet breakfast each morning. Also located on the reception floor is the Reef Lounge.

Check-in is an easy process, with warm and helpful reception staff. One staff member even tracked down a camera charger for me to borrow when I realised I had forgotten to pack one – a small gesture that made a big difference.

What are the rooms like at Reef View Hotel?

Coral Sea View Room reef view hotel
Coral Sea View Rooms are generously sized. (Credit: Lean Timms)

Reef View Hotel has four room and six suite categories, catering to the needs of all types of guests. Prefer a sea to a garden view? Check. Need accessible features? Not a problem. Looking for a budget-friendly room or a sleek and spacious penthouse? You’ll find both. 

I’m staying in a Coral Sea View Room on the 6th floor. The room has two queen beds and is impressively spacious at 65 square metres, making it perfect for families. It also comes equipped with a bar fridge, television with casting capability, safe, ensuite and option for interconnecting rooms. Minimalist neutrals and blue tones pay homage to the coastal scenes beyond. But it’s really the turquoise views that steal the show.

Coral Sea View Room reef view hotel
Coral Sea View Rooms have private balconies. (Credit: Lean Timms)

One afternoon, a cheeky cockatoo comes and sits on my private balcony while I’m enjoying the vistas – before letting itself inside to investigate my belongings while I’m in the bathroom. (Hot tip: always shut the balcony door when you’re out and don’t leave snacks unattended.)

Further up on the highest floor of the hotel, I get a glimspe of the Superior Reef Suite. It’s a luxe, two-storey abode with a clean, residential feel. From the top-level bedroom to the lower-level living area and dual private balconies, the views over Catseye Beach are uninterrupted and unforgettable. And unlike many of the lower-floor rooms, it features a full kitchen and living space. It’s an ideal choice for guests seeking extra space and a touch of exclusivity. 

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What facilities does Reef View Hotel have?

reef view hotel facilities
Play a hit of tennis at Reef View Hotel. (Credit: Eleanor Edstrom)
Reef View Hotel Pool
Reef View Hotel's onsite pool. (Credit: Kara Rosenlund)

The arrivals and departures area is thoughtfully equipped with secure luggage lockers, showers and bathrooms – perfect for freshening up after a beach session. Complimentary shuttle transfers run to and from Hamilton Island Airport and the marina.

Guests also have access to four pools across the island, including a 35-metre swimming pool onsite, with complimentary beach towels provided. Wellness facilities include a gym, spa, sauna and tennis court hire, making it easy to keep up healthy routines and feel your best self on holiday.

What is the dining like at Reef View Hotel?

reef view hotel restaurant
Enjoy breakfast, lunch and dinner at Pool Terrace. (Credit; Rhiannon Taylor)

Daily buffet breakfast at Pool Terrace restaurant is included for guests staying in suites, with a generous spread designed to suit all tastes. I love the zesty avocado smash on toast with hash browns, great selection of tropical fruit and chia pudding. While there’s plenty of food to go around, I’d recommend coming outside of peak time (8:00 to 9:30am) if you prefer a quieter atmosphere, as the restaurant can get busy.

Pool Terrace has a relaxed, family-friendly atmosphere. Beyond brekkie, it also dishes up lunchtime bites (think popcorn chicken, seared tuna salad and salt and pepper squid) and à la carte dinners ranging from lamb rump ratatouille to prawn linguine. As part of the Kids Stay & Eat Free offer, children 12 years and under can eat free from the kids’ menu when dining with their parents.

reef lounge reef view hotel
Relax at the Reef Lounge. (Credit: Rhiannon Taylor)

Also located on the hotel’s ground level is Reef Lounge. While still relaxed, this venue offers an elevated atmosphere and design that lends itself to morning coffees and pre-dinner drinks with friends before heading out to dinner. Classic cocktails pair with light antipasto plates and classic burgers.

Does Reef View Hotel have access for guests with disabilities?

Certain rooms at Reef View Hotel have been designed for accessibility needs, such as the Garden View Room with Accessible Features. Allowing for wheelchair access, it features a wide entry wardrobe and bathroom with a lowered basin and support rails.

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Is Reef View Hotel family-friendly?

family at reef view hotel balcony
Making new friends at Reef View. (Credit:
Courtney Atkinson/AWOL Family)

I’d argue Reef View Hotel is not merely family-friendly but family-oriented. The hotel is designed so groups can spread out comfortably without feeling like they’re on top of each other, and the included extras – free shuttle transfers, watersports equipment and a vast breakfast buffet (bound to please even the fussiest of palates) – make travelling with kids noticeably easier. The hotel is also part of Hamilton Island’s Kids Stay & Eat Free offer.

The details

views from Reef View hamilton island
Reef View Hotel overlooks stunning Catseye Beach. (Image: Eleanor Edstrom)

Best for: Families, friends or couples looking to spread out in large, comfortable rooms and locate themselves within arm’s length from the island’s hub of activities. While still four-star, the hotel is more affordable than many hotels on the island.

Address: 12 Resort Dr, Whitsundays QLD 4803 

Price: from $450 per night 

Website: Reef View Hotel 

 

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Eleanor Edström
Eleanor Edström is Australian Traveller’s Associate Editor. Previously a staff writer at Signature Luxury Travel & Style and Vacations & Travel magazines, she's a curious wordsmith with a penchant for conservation, adventure, the arts and design. She discovered her knack for storytelling much earlier, however – penning mermaid sagas in glitter ink at age seven. Proof that her spelling has since improved, she holds an honours degree in English and philosophy, and a French diploma from the University of Sydney. Off duty, you’ll find her pirouetting between Pilates and ballet classes, or hunting down Sydney's cosiest cafes.
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8 reasons to book a stay at the reimagined Reefworld now

    Imogen Eveson Imogen Eveson
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    Cruise Whitsundays’ famous Reefworld has undergone a complete transformation – here’s why it has become one of Australia’s most extraordinary places to spend the night.

    Imagine sleeping under the stars or beneath the sea, snorkelling vibrant coral gardens, and enjoying a dining experience that wouldn’t feel out of place at a top restaurant – all from a pontoon moored on the Great Barrier Reef. In a country that excels at extraordinary, immersive travel experiences, the reimagined Reefworld in Queensland’s Whitsundays has joined the upper echelons.

    Cruise Whitsundays has unveiled an extensive transformation of Reefworld, its pontoon permanently moored at Hardy Reef on the outer Great Barrier Reef.

    First opened in 2019, Reefworld is home to the famous underwater Reefsuites – Australia’s first underwater hotel – and was originally designed as a dual-purpose pontoon for both day visitors and overnight guests.

    Now, it has been transformed into an overnight-only experience, giving guests exclusive access to the pontoon and the reef, with more space, greater comfort and a more immersive way to experience this unique environment.

    The transformation forms part of Journey Beyond’s $40 million investment in responsible reef tourism in the region.

    Read on for eight reasons to book a stay at the reimagined Reefworld now.

    1. A scenic cruise through the Whitsundays

    cruise whitsundays boat on Great Barrier Reef Adventure tour
    Start with a cruise of the gorgeous Whitsundays.

    Your journey to Reefworld begins with a scenic cruise through the Whitsundays: dark-green islands daubed on an endless expanse of blue. Welcome to Ngaro Sea Country.

    Departing Port of Airlie, Daydream Island or Hamilton Island, a high-speed catamaran with priority boarding for Reefworld guests will whisk you across the Coral Sea to the outer reef.

    From next year, a new 35-metre catamaran will join the Cruise Whitsundays fleet, featuring an exclusive-use lounge area reserved for Reefworld guests. Snacks and refreshments are available onboard.

    Depending on the time of year, migrating humpback whales may pass you on your journey.

    2. A sense of arrival

    aerial view of new cruise whitsunday reefworld pontoon
    Watch as your home on the reef rolls into view.

    Around two hours after leaving Hamilton Island, the Reefworld pontoon shimmers into view on the horizon.

    As you sail closer towards Hardy Reef – where the pontoon is permanently moored – your home for the next 27 hours comes into focus, including the plush new beds where Reefsleep guests will spend the night. Anticipation builds for the unique experience to come.

    The everyday world slips away as you alight the catamaran and step onto the pontoon. Now exclusively reserved for up to 36 overnight guests at a time, it has undergone an extensive transformation.

    The sense of space, peace and quiet is palpable as you’re welcomed with a cold non-alcoholic drink. Dab your brow with a refreshing cold towel and take in the stillness – interrupted only by the sound of flying fish slapping the water’s surface.

    From the moment you arrive in the late morning, the whole place is yours to enjoy. Reefworld has been redeveloped with considered spaces designed to help you make the most of your downtime.

    On the lower deck, you’ll find a bar serving tea, coffee, soft drinks and alcoholic beverages, alongside comfy lounge areas where you can sit back and take in mesmerising reef views.

    Spend the rest of the day at leisure, relaxed in the knowledge that you don’t have to leave again until tomorrow afternoon.

    3. Elevated food and beverage (including quality coffee!)

    cruise whitsunday reefworld food offering
    Indulge in an elevated food and beverage offering onboard.

    Elevated food and drink is central to the new Reefworld experience. The all-inclusive offering focuses on high-quality regional dining.

    A seafood buffet lunch might include Hervey Bay scallops grilled in shell with garlic and herb butter or line-caught reef fish baked with lemon thyme oil.

    A signature three-course dinner paired with premium Australian wines might dish up an entrée of Whitsunday blue swimmer crab wontons with smoked salmon caviar in a butter sauce, a main of Queensland grass-fed beef-eye fillet, and a tropical coconut and pineapple confection for dessert. Dietary requirements are catered for (notify team at time of booking).

    A hot breakfast buffet offers a selection of cooked favourites, smoked salmon, cheeses, and yoghurts, fresh fruit, toast and cereals.

    All-inclusive beverages include bottled beer and cider, soft drinks and Australian wine including sparkling. Or choose from a range of premium spirits and cocktails such as the 74 Islands Limoncello Spritz, made with a liqueur crafted right here in the Whitsundays.

    Perhaps the biggest boon of all? Barista-made coffee, available from 6.30 am. Only in Australia could you order an oat flat white in the middle of a coral reef.

    4. Snorkel one of the GBR’s most diverse reefs

    guests snorkelling the great barrier reef at cruise whitsunday reefworld
    Dive into the Great Barrier Reef.

    Reefworld sits above Hardy Reef, one of the most biologically diverse outer reef systems in the Great Barrier Reef. Exploring it is a simple matter of popping on a mask, snorkel and flippers and slipping into the water straight from the pontoon.

    Being in the outer reef means the water is clear, and marine life is abundant: here you could spot giant trevally, Māori wrasse, clownfish, parrotfish, nudibranch and giant clams, as well as vibrant coral gardens.

    Snorkel at your leisure over two days. Prefer to stay above the water level? Head to the underwater observatory or join an optional semi-submersible guided tour, and you might still spot the resident two-metre-long Queensland grouper, George, doing the rounds. Or Crush, one of 12 resident green sea turtles.

    5. A luxurious sleep under the stars

    cruise whitsunday reefworld pontoon reefsleep beds
    Spend the night in one of 16 spacious, four-poster beds.

    At the heart of the reimagined Reefworld is its elevated Reefsleep experience. On the upper deck are 16 spacious, four-poster beds, replacing the earlier swag-inspired accommodation and giving up to 32 guests the chance to sleep under the stars with increased privacy and added comfort.

    With names like Parrot Fish and Spotted Ray, each Reefbed is of its place and has everything you need: not least a queen-size bed with premium linens, decked out in coastal shades befitting the location. USB charging ports, reading lights and fans provide extra convenience and comfort. The beds are set up as daybeds in the afternoon, then turned down in time for sleep.

    Double-layer canvas and mesh flaps allow you to customise your experience and exposure to the elements: zip up for maximum privacy and shelter or leave wide open to stargaze as you drift off to sleep.

    Come morning, enjoy the luxury of watching the sun rise over the reef from the comfort of the covers (if facing east).

    6. Refreshed underwater Reefsuites

    Reefsuites room at reefworld
    Let the locals form your bedroom view.

    Reefsuites is Australia’s first underwater hotel and remains among the most unique stays in the country – if not the world. Its two suites have had a glow-up as part of Reefworld’s transformation, but the floor-to-ceiling underwater views of the Great Barrier Reef remain unchanged.

    Choose between king double or twin single sleeping configurations, with premium bedding and a glass-walled en suite in each suite. This is your front-row seat to the marine life of the reef in all its nocturnal glory.

    7. A sensational sunset and canapés session

    cruise whitsunday reefworld guests enjooying sunset canapes
    Wait for sunset at Australia’s best bar.

    There’s even a designated new spot for sunset canapés. Could this be Australia’s best bar? That’s what you will be asking come evening, as you gather on the upper deck for a Sunset Canapés session.

    Reefworld’s refreshed design includes a designated space for this very ritual. Grab a drink at the bar – bubbles, perhaps, or a G&T with locally produced gin – and pull up a stool to settle in for one of the most spectacular sunsets you’ll ever see.

    Nibble on a chef’s selection of light bites as the sun puddles into the molten Coral Sea, bathing the entire pontoon in a glorious glow. It doesn’t get more golden hour than this.

    8. Extras: the adventure continues

    tour leader preparing scua diving gear at cruise whitsunday reefworld
    Choose from a range of extra activities to help you keep exploring.

    And that’s not where the adventure ends. Your Reefworld stay also includes access to the underwater observatory and a guided semi-submarine tour, plus a complimentary guided snorkel safari led by expert reef guides. For those looking to do even more, add-ons include scuba diving and scenic flights over Heart Reef, available at an additional cost.

    As part of Cruise Whitsundays’ investment in reef tourism, nearby permanent Heart Pontoon has also undergone a significant refurbishment, further enhancing the visitor experience.

    The details

    Reefworld is open now as an overnight‑only pontoon, exclusively for Reefsleep and Reefsuite guests. Stays start from $895 per person for Reefsleep and $1495 per person for a Reefsuite, based on double occupancy.

    Book an unforgettable sleep out on the Great Barrier Reef at cruisewhitsundays.com.