A night in the new InterContinental Hayman Great Barrier Reef

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An idyllic island bounces back to be better than ever with the resurrection of an Australian icon.

When visiting an icon, opportunities are rife for disappointment. The weight of expectation can be a cumbersome burden to bear, informed as it is by past glories, hype and second-hand experiences, both good and bad.

Hayman Island is a perfect example. Long considered the jewel in the crown of the Whitsundays, a sublime collection of islands, sprinkled like confetti across the warm waters off the coast of Queensland, Hayman was arguably Australia’s first internationally recognised luxury resort, hosting the great and the good over its 70- year history, and accumulating a reputation (a mystique even) that requires constant effort to live up to.

But it’s been tough going over the last few years: the brutal force of nature and uncertainty in ownership has left the island resort languishing while its traditional customers looked elsewhere for their five star island fix. Qualia on the neighbouring Hamilton Island took up some of the slack domestically, and places like the Maldives featured on the travel plans of an increasing number of Australians.

So, as I board a luxury catamaran en route to the recently reopened InterContinental Hayman Great Barrier Reef (the property is now managed by the giant InterContinental Hotels Group), I am unsure what to expect. The welcoming glass of bubbly, a stalwart of the Hayman transfer for years, hints that things might not have changed so much after all.

The iconic Hayman Island
Wish you were here?

The back story

Having been battered by the destructive Cyclone Debbie back in 2017, the private-island resort has undergone a $135 million refurbishment, which has taken it to the next level of gracious hospitality and glamour. While still possessing a unique Australian charm, informed by its surroundings and staff, the resort has once again ascended to an international imprint of luxury.
Contained within an island that measured just 400 hectares (it is four kilometres long and three kilometres wide) the resort itself feels spacious: it houses a total of 168 rooms but there is a sense of being in an exclusive enclave.

The resort

The rooms, most of which have views out to the iconic Hayman pool (some with direct access), have had a contemporary face lift, all pleasing shades of blue and creamy beige with lots of blonde wood and natural textures. Days start with breakfast in the Pacific restaurant, which is one of the five dining options on the island that all lean heavily towards locally sourced produce and ingredients. And, of course, there is a spa that follows the design cues throughout to create a blissfully relaxing space.

 

Across the resort, the staff are warm and genuine. I find out later that they all live in an almost ‘mini resort’ on the island which seems to have created a genuine bond of camaraderie that enhances the guest experience.

The luxe interiors of a Lagoon Ocean View

Further stamping itself as a modern incarnation of its old self, the resort has introduced a ban on single-use plastics. Guests receive a complimentary reusable water bottle upon check-in that can then be filled at filtered water stations around the resort. It has also partnered with Australian sunscreen brand We Are Feel Good Inc. , whose products are reef-safe.

 

The less I do (guests can fill their days with activities if they wish) the longer the days feel, which seems to me to be the ultimate mark of a luxury resort like Hayman. So, I am understandably reluctant to board the catamaran back to the airport, but the farewell bubbly does help. Some icons, it turns out, never disappoint.

The iconic Hayman pool
The iconic Hayman pool

Details

Getting there

Fly direct to Hamilton Island airport from most major capital cities, then board a one-hour private charter to Hayman Island during which sparkling and snacks are served.

Staying there

InterContinental Hayman Great Barrier Reef offers 168 luxury rooms, suites and villas across three distinct wings: Beach, Pool and Lagoon. The pool suites have direct access to the iconic main pool, while the beach villas look out to the Coral Sea. Also on offer are two luxury four-bedroom Residences situated on the island’s hilltops for the ultimate in luxury, with full access to the resort’s facilities.

Eating there

There are plenty of dining options at Hayman. The resort’s signature bar and restaurant Pacific offers a buffet breakfast in the morning and à la carte dining in the evening. AQUA is a pool-side menu of seafood dishes, tropical fruit juices, fresh salad bowls and classic cocktails.

 

The casual Italian eatery Amici Trattoria features wood-fired pizzas, pasta and an extensive Italian-influenced wine list. For a touch of pool-side glamour, try Bam Bam, pan-Asian cuisine with an Australian slant, with zesty cocktails by the infinity pool. Set in the resort’s lobby, Bar Fifty is a 1950s-inspired cocktail bar that also overlooks the golf simulator. One for the blokes.

Dine at Bam Bam

Playing there

Hayman offers many experiences including island tours, diving, snorkelling and paddle boarding, while helicopters and seaplanes offer an experience from above. Yoga sessions and sunset hikes are also options. You can wind down after all this activity in the Hayman Spa with a full range of treatments available.

Flying high over Whitehaven Beach
Flying high over Whitehaven Beach
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What it’s really like to stay on the world’s largest sand island

    Kassia ByrnesBy Kassia Byrnes
    Exploring the world’s largest sand island starts with the perfect K’gari homebase.

    The morning light is still soft, but it’s already a perfect sunny day. We left our K’gari homebase at Kingfisher Bay Resort  with our guide, Peter Meyer, at 9 am to make the most of our time to explore all that the world’s largest sand island holds. The size of K’gari is hard to grasp until you arrive here. This is no sandbar. Stretching 120 kilometres, unique lakes, mangrove systems, rainforest, 75 Miles of beach, historic shipwrecks, small townships and even one of Queensland’s best bakeries are all hidden within its bounds.

    But first, one of the island’s most iconic sights: the pure silica sand and crystal clear waters of Lake McKenzie.

    Laying eyes on it for the first time, I’m finally able to confirm that the photos don’t lie. The sand is pure white, without the merest hint of yellow. The water fades from a light halo of aqua around the edges to a deeper, royal blue, the deeper it gets (not that it’s particularly deep, six metres at most). The surface remains surprisingly undisturbed, like a mirror.

    Arriving with our guide before 10 am means that no one else is around when we get here. Which means we have the pleasure of breaking the smooth surface with our own ripples as we enter. As a self-confessed wimp with chilly water temperatures, my fears are quickly assuaged. Even in the morning, the water stays around 23 degrees – perfect for lazing about all day. But we have more sights to see.

    Exploring K’gari

    ariel of in lake mckenzie on k'gari fraser island
    Relax in the warm waters of Lake McKenzie. (Image: Ayeisha Sheldon)

    This was the Personalised 4WD tour offered by Kingfisher Bay Resort, and my absolute top pick of experiences. Over the course of the day, we had the freedom to create our own bespoke itinerary (plus a provided picnic lunch along the way), with an expert guide who had plenty of stories and local expertise to give context to what we were looking at. From the history of the SS Maheno shipwreck, which survived the First World War only to be washed ashore by a cyclone in 1935, to a detailed description of how an island made of sand could sustain such diverse flora.

    If it’s your first time to K’gari, the Beauty Spots Tour is another great option. Departing daily from Kingfisher Bay Resort (you’ll start to notice a trend, as many of the tours do start and end here), an air-conditioned, 4WD bus takes guests to the island’s most iconic locations, including the best places to swim, like Lake McKenzie and Eli Creek. The latter offers a gentle current, perfect for riding with a blow-up tyre out towards the ocean.

    The next day, for a look at a completely different side of K’gari, I joined one of Kingfisher Bay Resort’s Immersive Ranger-guided tours to kayak through the mangroves of Dundonga Creek. This long, snake-like stretch of creek winds its way inland from the ocean outlet we entered by, at times too narrow for three kayaks to be side-by-side. Small insects buzz from leaf to leaf, while birds call overhead. Occasional bubbles indicate we’ve passed some fish that call this place home.

    kayak tour through the mangroves at k'gari island
    Learn about the island’s mangroves from your Ranger. (Image: Reuben Nutt/ TEQ)

    If kayaking isn’t for you – or if, like me, you simply want more – other ranger-led experiences include nature walks and a dedicated Junior Eco Ranger Program for kids ages five to 12 (these run every weekend, and daily over the peak December holidays). Just ask for a timetable of upcoming tours when you check in.

    While during whale season, Hervey Bay Whale Watch & Charters operates tours from the hotel’s jetty to get up close to the famous Humpback Highway of Hervey Bay, from 7 November to 31 May, attention turns to the Aqua Oasis Cruise . Departing from the resort every Tuesday, Thursday, Saturday and Sunday for resort guests, adventure along the island’s remote western coast, pointing out wildlife like dolphins, turtles, flying fish and eagles along the way.

    The cruise drops anchor so guests can jump into the water using the boat’s equipment – from SUP boards to inflatable slides and jumping platforms. Then refuel with a provided lunch, of course.

    Unwind at sunset

    two people drinking cocktails at sunset bar, kingfisher bay resort
    Unwind at the Sunset Bar. (Image: Sean Scott)

    As much as days on K’gari can be filled with adventure, to me, the afternoons and evenings there are for unwinding. Sunsets on K’gari are absolutely unbelievable, with Kingfisher Bay on the west side being the best spot to catch the colours.

    The Sunset Bar , located at the start of the resort’s jetty and overlooking the beach, is the ultimate location for sundowners. Let chill beats wash over you as you sip on cool wines, beers and cocktails in a relaxed, friendly vibe. Personally, a cheese board was also absolutely called for. As the sun sinks, the sand, sea and horizon turn a vibrant shade of orange, with the jetty casting a dramatic shadow across the water.

    When the show is over, head back to the hotel for dinner at the Asian-fusion Dune restaurant, or the pub-style Sand + Wood. But if your appetite is still whetted for more lights and colours, the evening isn’t over yet.

    Settle into the Illumina stage for Return to Sky, an immersive light and sound show leading viewers on a captivating journey through K’gari’s stories and landscapes.

    Indulge and disconnect

    woman setting up massage room at kingfisher bay resort Island Day Spa
    Find bliss at Island Day Spa. (Image: Jessica Miocevich)

    Of course, there is a type of traveller who knows that balance is important, day or night. While Kingfisher Bay Resort offers more than one pool for guests to spend all day lounging by (they’ll even serve you food and drinks while you do it), you’ll find me at the Island Day Spa.

    The masseuses could match the magic hands of any big city spa, and I felt the warm welcome as I walked into the light, breezy reception. Choose from a range of botanical facials, beauty treatments and soothing massages using traditional techniques (obviously, I couldn’t go past a relaxing massage). All products used contain organic, native botanical ingredients with nutrient-rich plant extracts to soothe skin and mind. To really indulge, try out one of the packages, couples treatment or even a pre-wedding day offering.

    Getting there

    kingfisher bay resort 4wd tour driving passed ss maheno on k'gari island
    The world of K’gari awaits. (Image: Jessica Miocevich)

    Getting to K’gari is shockingly easy. Find daily flights into Hervey Bay from Brisbane, Melbourne and Sydney. Kingfisher Bay Resort offers a shuttle bus between the airport, their headquarters in Hervey Bay and the ferry to take you to K’gari.