Australia’s best airline for nervous flyers – here’s why

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Say goodbye to flight anxiety by booking with this comforting carrier.

Some of us can’t help it. We white-knuckle the armrest during takeoff. Turbulence hits and our life flashes before our eyes. And when the plane finally touches down, we breathe a sigh of relief. That’s just what it’s like being a nervous flyer.

If you’re vigorously nodding your head in agreement, you’re not alone. But Bounce.com is providing an antidote, revealing which Australian airline is the best for people who think flying is the worst.

Which Aussie airline is best for nervous flyers?

While we’re pretty lucky to have a great range of airlines to choose from in Australia, it doesn’t change the fact that flying can be scary for some. The anticipation of being in the air can even taint the excitement we feel in the lead-up to a holiday. However, opt to fly with Virgin Australia and those nerves should significantly decrease.

Virgin Australia plane taking off into the sky
Virgin Australia is officially the best Aussie airline for nervous flyers. (Image: Ryan Fletcher)

Recent research conducted by Bounce has shown it’s the best airline in Australia for flight anxiety, with an overall stress-free score of 7.84 out of 10. Determining factors included seat width, safety scores, reviews and in-flight programs, with Virgin Australia receiving an airline review score of four out of five and seven out of seven for its airline safety score.

Everything from loud people, smelly toilets and excessive alcohol consumption to delays, flight cancellations and unfriendly cabin crew was considered. But screaming children and turbulence came out on top, with over 50 per cent of passengers reporting both factors cause increased feelings of anxiety.

“If turbulence makes you anxious, remember that planes are designed to handle it safely," says Cody Candee, CEO and Founder of Bounce. “Think of it as bumps in the road rather than a sign of danger."

Why pick Virgin Australia if you’re an anxious flyer?

Virgin Australia was the only Aussie airline that made the list, with its nervous flyer program making it a real stand-out. Available on all flights, the comforting scheme provides a number of soothing benefits to calm nerves and reduce stress before and during the journey.

Virgin Australia plane taking off into the sky
Not many people know about Virgin Australia’s nervous flyer program. (Image: SCM Jeans)

Those who opt into the program will receive an email one week prior to the flight with a list of helpful travel tips, as well as a text message on the day with some words of wisdom and support. Once on board, cabin crew are already aware of your needs and take extra care throughout the flight to make sure you’re doing okay.

“Talk to the crew if needed," continues Candee. “Flight attendants are trained to help anxious flyers. Let them know if you’re feeling nervous, and they can offer reassurance and help make your experience smoother."

You’ll also have full access to guided meditations designed specifically to assist nervous flyers through the Smiling Mind app , plus a range of other behind-the-scenes tactics to ensure your trip is a stress-free as possible. And while it’s scary to think your life is in someone else’s hands (a fully trained and certified professional with a pilot’s license, mind you), many nervous flyers don’t realise they can take some power back, too.

A woman on a plane using her tablet
Use in-flight entertainment and personal devices for distraction. (Image: Imgorthand)

“Plan ahead for peace of mind," encourages Candee. “Knowing what to expect can reduce stress. Choose an airline known for smooth flights and good customer service. Arrive early to avoid last-minute rushes and pick a seat that makes you feel most at ease."

“Keeping your mind engaged is key. Load your tablet with movies, books or puzzles to distract yourself. With the right mindset and simple tricks, you can turn flying from a stressful experience into a manageable and maybe even enjoyable one," Candee says.

A Virgin Australia plan4e flying with the moon in the background
Let Virgin Australia know you’re nervous eight days before departing. (Image: SCM Jeans)

To join Virgin Australia’s program, all you have to do is identify yourself as a nervous flyer eight days prior to your departure date. This can be done through the guest contact centre or by filling out the airline’s service request form .

Which other airlines made the list?

Singapore Airlines came out on top with an overall stress-free score of 8.94 out of 10, followed by Korean Air with a score of 8.82 out of 10. Next was Cathay Pacific in third place, then Japan Airlines, Qatar Airways and easyJet.

Virgin Australia ranked seventh in the world, succeeded by Virgin Atlantic, British Airways and SWISS, rounding out the top 10.

Taylah Darnell
Taylah Darnell is Australian Traveller's Writer & Producer. She has been passionate about writing since she learnt to read, spending many hours either lost in the pages of books or attempting to write her own. This life-long love of words inspired her to study a Bachelor of Communication majoring in Creative Writing at the University of Technology Sydney, where she completed two editorial internships. She began her full-time career in publishing at Ocean Media before scoring her dream job with Australian Traveller. Now as Writer & Producer, Taylah passionately works across both digital platforms and print titles. When she's not wielding a red pen over magazine proofs, you can find Taylah among the aisles of a second-hand bookshop, following a good nature trail or cheering on her EPL team at 3am. While she's keen to visit places like Norway and New Zealand, her favourite place to explore will forever be her homeland.
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How a $1 deal saved Bendigo’s historic tramways

The passionate community that saved Bendigo Tramways has kept the story of this city alive for generations.

It was an absolute steal: a fleet of 23 trams for just $1. But such a fortunate purchase didn’t happen easily. It was 1972 when the Bendigo Trust handed over a single buck for the city’s historic collection of battery, steam and electric trams, which had transported locals since 1890.

inside the historic Bendigo Tram
Bendigo Tramways is a historic transport line turned tourist service. (Image: Bendigo Heritage)

The city’s tram network had been declared defunct since 1970 due to post-war shortages in materials to upkeep the trams and declining passenger numbers as motor vehicles were increasing. However, determined locals would not hear of their beloved trams being sold off around the world.

The Bendigo Trust was enlisted to preserve this heritage, by converting the trams into a tourist service. The Victorian government approved a trial, however news spread that the Australian Electric Tramways Museum in Adelaide had acquired one of the streetcars for its collection.

a tram heading to Quarry Hill in 1957
A tram on its way to Quarry Hill in 1957. (Image: Bendigo Heritage)

An impassioned group rallied together to make this physically impossible. Breaking into the tram sheds, they welded iron pipes to the rails, removed carbon brushes from the motors, and formed a blockade at the depot. The community response was extraordinary, and a $1 deal was sealed.

A new chapter for the city’s fleet

the old Tramways Depot and Workshop
The old Tramways Depot and Workshop is one of the stops on the hop-on, hop-off service. (Image: Tourism Australia)

Today, Bendigo Tramways welcomes some 40,000 passengers annually, operating as a hop-on, hop-off touring service aboard the restored trams. Fifteen of the now 45-strong fleet are dubbed ‘Talking Trams’ because of the taped commentary that is played along the route. The trams loop between Central Deborah Gold Mine and the Bendigo Joss House Temple, which has been a place of Chinese worship since 1871, via other sites including the old Tramways Depot and Workshop.

a Gold Mine Bendigo Tram
The fleet comprises 45 trams that have been restored. (Image: Visit Victoria/Robert Blackburn)

Keeping things interesting, throughout the year visitors can step aboard different themed trams. Tram No. 302 becomes the Yarn Bomb Tram, decorated both inside and out with colourful crochet by an anonymous group of locals.

During the festive season, Tram No. 15 operates as a tinsel-festooned Santa Tram, and the big man himself hides out somewhere along the route for excited children to find. And on selected dates, the adults-only Groove Tram runs nighttime tours of the city, accompanied by local musicians playing live tunes and a pop-up bar.

the historic post office turned visitor centre in Bendigo
Visitors can hop on and off to see the city’s sites such as the historic post office turned visitor centre. (Image: Tourism Australia)

As well as preserving the city’s history, however, the continuation of the tram service has kept the skills of tram building and craftsmanship alive in a practical sense. Bendigo’s Heritage Rail Workshop is world-renowned for restoring heritage trams and repurposing vehicles in creative ways.

Locally, for example, Tram No. 918 was transformed into the Dja Dja Wurrung Tram with original Aboriginal artworks by emerging artist Natasha Carter, with special commentary and music that shares the stories and traditions of Bendigo’s first people. You can’t put a price on preserving history. Nonetheless, it was a dollar very well spent.