Australia’s best airline for nervous flyers – here’s why

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Say goodbye to flight anxiety by booking with this comforting carrier.

Some of us can’t help it. We white-knuckle the armrest during takeoff. Turbulence hits and our life flashes before our eyes. And when the plane finally touches down, we breathe a sigh of relief. That’s just what it’s like being a nervous flyer.

If you’re vigorously nodding your head in agreement, you’re not alone. But Bounce.com is providing an antidote, revealing which Australian airline is the best for people who think flying is the worst.

Which Aussie airline is best for nervous flyers?

While we’re pretty lucky to have a great range of airlines to choose from in Australia, it doesn’t change the fact that flying can be scary for some. The anticipation of being in the air can even taint the excitement we feel in the lead-up to a holiday. However, opt to fly with Virgin Australia and those nerves should significantly decrease.

Virgin Australia plane taking off into the sky
Virgin Australia is officially the best Aussie airline for nervous flyers. (Image: Ryan Fletcher)

Recent research conducted by Bounce has shown it’s the best airline in Australia for flight anxiety, with an overall stress-free score of 7.84 out of 10. Determining factors included seat width, safety scores, reviews and in-flight programs, with Virgin Australia receiving an airline review score of four out of five and seven out of seven for its airline safety score.

Everything from loud people, smelly toilets and excessive alcohol consumption to delays, flight cancellations and unfriendly cabin crew was considered. But screaming children and turbulence came out on top, with over 50 per cent of passengers reporting both factors cause increased feelings of anxiety.

“If turbulence makes you anxious, remember that planes are designed to handle it safely," says Cody Candee, CEO and Founder of Bounce. “Think of it as bumps in the road rather than a sign of danger."

Why pick Virgin Australia if you’re an anxious flyer?

Virgin Australia was the only Aussie airline that made the list, with its nervous flyer program making it a real stand-out. Available on all flights, the comforting scheme provides a number of soothing benefits to calm nerves and reduce stress before and during the journey.

Virgin Australia plane taking off into the sky
Not many people know about Virgin Australia’s nervous flyer program. (Image: SCM Jeans)

Those who opt into the program will receive an email one week prior to the flight with a list of helpful travel tips, as well as a text message on the day with some words of wisdom and support. Once on board, cabin crew are already aware of your needs and take extra care throughout the flight to make sure you’re doing okay.

“Talk to the crew if needed," continues Candee. “Flight attendants are trained to help anxious flyers. Let them know if you’re feeling nervous, and they can offer reassurance and help make your experience smoother."

You’ll also have full access to guided meditations designed specifically to assist nervous flyers through the Smiling Mind app , plus a range of other behind-the-scenes tactics to ensure your trip is a stress-free as possible. And while it’s scary to think your life is in someone else’s hands (a fully trained and certified professional with a pilot’s license, mind you), many nervous flyers don’t realise they can take some power back, too.

A woman on a plane using her tablet
Use in-flight entertainment and personal devices for distraction. (Image: Imgorthand)

“Plan ahead for peace of mind," encourages Candee. “Knowing what to expect can reduce stress. Choose an airline known for smooth flights and good customer service. Arrive early to avoid last-minute rushes and pick a seat that makes you feel most at ease."

“Keeping your mind engaged is key. Load your tablet with movies, books or puzzles to distract yourself. With the right mindset and simple tricks, you can turn flying from a stressful experience into a manageable and maybe even enjoyable one," Candee says.

A Virgin Australia plan4e flying with the moon in the background
Let Virgin Australia know you’re nervous eight days before departing. (Image: SCM Jeans)

To join Virgin Australia’s program, all you have to do is identify yourself as a nervous flyer eight days prior to your departure date. This can be done through the guest contact centre or by filling out the airline’s service request form .

Which other airlines made the list?

Singapore Airlines came out on top with an overall stress-free score of 8.94 out of 10, followed by Korean Air with a score of 8.82 out of 10. Next was Cathay Pacific in third place, then Japan Airlines, Qatar Airways and easyJet.

Virgin Australia ranked seventh in the world, succeeded by Virgin Atlantic, British Airways and SWISS, rounding out the top 10.

Taylah Darnell
Taylah Darnell is Australian Traveller's Writer & Producer. She has been passionate about writing since she learnt to read, spending many hours either lost in the pages of books or attempting to write her own. This life-long love of words inspired her to study a Bachelor of Communication majoring in Creative Writing at the University of Technology Sydney, where she completed two editorial internships. She began her full-time career in publishing at Ocean Media before scoring her dream job with Australian Traveller. Now as Writer & Producer, Taylah passionately works across both digital platforms and print titles. When she's not wielding a red pen over magazine proofs, you can find Taylah among the aisles of a second-hand bookshop, following a good nature trail or cheering on her EPL team at 3am. While she's keen to visit places like Norway and New Zealand, her favourite place to explore will forever be her homeland.
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Two immersive art experiences are coming to this Vic town in spring

In recent years, Ballarat has emerged as one of Victoria’s most dynamic and daring cities. And, this spring, two unexpected creative showcases will take over the town.

No matter the season, it’s always a good time to visit Ballarat – but spring might be the most ideal. The weather is warmer, the skies are clearer, the flowers across its botanical landscapes are in bloom. And events in Ballarat transform the city into a playground of creativity.

This year, Ballarat will welcome both new and returning artistic events, best paired with a jaunt through the city’s eclectic array of things to eat, drink and explore. Here’s how to spend a spring weekend in this cool cultural hub.

The events

Two of the most exciting events hitting Ballarat this spring are the 2025 Ballarat International Foto Biennale and the inaugural edition of Sunnyside, a captivating and immersive art extravaganza.

Ballarat International Foto Biennale

Ballarat International Foto Biennale, events in Ballarat
Discover powerful stories through the lens at Ballarat International Foto Biennale. (Image: Astrid Mulder)

Whether you’re a photography enthusiast or simply curious, the Ballarat International Foto Biennale is a must. The event permeates the entire city, with works by over 360 local and international photographers adorning over 100 buildings, businesses, streets and public spaces.

This year marks the 11th chapter and will centre on ‘Lifeforce’ – a theme that’s all about humanity and connection. Among the many talents on show, the headline artist is Campbell Addy, a British-Ghanaian creative who explores roots and identity. Be sure to visit before it ends in 2025 on 19 October.

Sunnyside

The colourful entrance to Sunnyside, one of the newest highlights of Events in Ballarat.
Explore 17 days of bold art at Sunnyside. (Image: Nice To Meet You Again, Morag Myerscough 2023. Photographer: Gareth Gardner)

Sunnyside is making its debut this year, introducing a brand-new celebration of colour, creativity and community to Ballarat. The 17-day celebration, from 6 to 23 November, will feature immersive installations and experiences, talks, a vibrant opening night gala, and workshops covering everything from crochet to neon block printing.

Internationally acclaimed London-based artist Morag Myerscough will lead the celebration and convert Ballarat’s historic Mining Exchange – a gold rush era trading hall – and the city’s streets into a multi-sensory art spectacle.

While you’re there

Don’t miss out on everything else Ballarat has to offer. Here’s where to eat, drink, see and stay in the city.

Where to eat

Vibrant Latin American dishes at Pancho, adding flavour to Events in Ballarat.
Savour bold Latin American dishes at Pancho. (Image: Einwick)

For daytime dining, you’re spoiled for choice. Johnny Alloo does contemporary cafe fare in a warm and inviting space, while Hydrant Food Hall is a popular pick for breakfast and lunch classics. Eclectic Tastes makes seasonal dishes that incorporate plenty of local produce, giving you a great opportunity to taste the region’s flavours.

At night, head to Roy Hammond for delicious cocktails and contemporary Asian-inspired eats or Pancho for vibrant (and very good) Latin American food in fun surrounds. At Hop Temple, you’ll find an incredible selection of craft beers (more than 200, to be exact) and punchy pub fare, or you can head slightly out of town for tasty bistro classics at the historic and character-filled Buninyong Hotel .

In the mood for something fancy? Visit one of Ballarat’s many hatted restaurants, like Babae (produce-driven fine dining inspired by regional Victoria), Mr Jones (modern Asian by a chef with a Michelin pedigree) and Underbar (an ultra-exclusive spot doing ultra-refined tasting menus).

Where to drink

Food and wine tastings at Blue Pyrenees Estate, a refined experience beyond Events in Ballarat.
Relax over wine at Blue Pyrenees Estate. (Image: Visit Victoria)

No matter your poison, you’ll find a venue to suit in Ballarat. Aunty Jacks is a local institution, serving a generous line-up of beers made in the on-site brewery. Renard is perfect for a pre-dinner drink or nightcap, with a menu that spans creative signature cocktails, locally produced wines and Australian spirits.

Try some of Ballarat’s finest creations at one of its many boutique distilleries, including Grainery Lane and Itinerant Spirits. The former specialises in gin and vodka, while the latter offers gin, vodka and craft whiskey. Buy a bottle from either as a memento of your trip.

You can also venture a little further afield to one of the area’s renowned wineries and cellar doors. There are 25 scattered around the Pyrenees (Ballarat’s very own surrounding wine region), including Dalwhinnie, Summerfield and Blue Pyrenees Estate. Eastern Peake – a family-owned winery led by Young Gun of Wine 2025, Owen Latta – is also a must-visit.

What to see

A koala eating eucalyptus leaves at Ballarat Wildlife Park.
Meet a koala at Ballarat Wildlife Park. (Image: Visit Victoria)

If you’ve got time to spare after the thrill of the spring festivities, there’s lots to see and do. More art can be found in the city’s streets and laneways, with local street artists transforming the walls with impressive murals and installations.

Ballarat is equally renowned for its heritage architecture, much of which flourished during the gold rush. Notable buildings include Ballarat Town Hall, Her Majesty’s Theatre and Craig’s Royal Hotel, all located centrally and within walking distance of one another.

Travelling with kids? Head to Sovereign Hill for a living-history adventure or Ballarat Wildlife Park to meet koalas, reptiles and free-roaming kangaroos.

Where to stay

An elegant suite at Hotel Vera, offering boutique comfort.
Enjoy all-out luxury at Hotel Vera. (Image: Visit Victoria)

If you’re venturing to the city by train and want to stay somewhere central, Quest Ballarat Station is an excellent pick. The modern serviced apartments are situated just 250m from the station and a short stroll from downtown Ballarat, making coming, going and exploring the city incredibly easy. There’s also an on-site gym, barbecue area and accessible rooms available.

For a touch of French luxe in regional Victoria, The Provincial Hotel is a standout choice, with gorgeously appointed rooms and suites in a restored heritage-listed building. The hotel is also conveniently located on Lydiard Street, which is lined with grand historic architecture.

If you’re after something truly luxe, book a few nights at Hotel Vera. The exclusive collection of only seven suites presents all-out opulence: think lush linens, designer furniture, works by notable artists and gilded touches. It also happens to house fine-dining favourite Babae, making it an optimal stay if you’re keen to try the restaurant.

Getting there

aerial of hop lane in ballarat
Turn your Ballarat visit into a memorable weekend. (Image: Einwick)

One of the best things about Ballarat is its proximity to Melbourne. It’s only 90 minutes away by car – an easy journey down the Western Freeway – or can be easily reached by rail. The train from Southern Cross to Ballarat Station takes less than 90 minutes and drops you right in the centre of town.

Start planning your stay at visitballarat.com.au.