01 November 2024
22 mins Read
Before you enter to WIN 1 of 9 Christmas gift packs worth over $40,000, please read these Christmas giveaway terms and conditions and the competition terms and conditions.
Jump to each company’s terms and conditions below:
The Brooklet | Big Farm Yard | Elements of Byron | JW Marriott Gold Coast Resort & Spa | Kingfisher Bay Resort | Budgalong Spicers Creek | QT Hotels & Resorts | Sheraton Grand Mirage Resort Port Douglas | Paragon Wines | Parrtjima Festival
Terms and Conditions Please read the following terms and conditions carefully. By you booking and confirming your accommodation at The Brooklet, you agree to these terms and conditions.
In these terms and conditions:
(a) you or your means the guest making the booking and related parties.
(b) our, us or we mean The Brooklet and related parties.
(c) property, accommodation means The Brooklet, 841 Fernleigh Road Brooklet NSW 2479
As a guest, you agree to these terms and conditions when a booking is confirmed, and payment of deposit and/or final payment is made. You agree that, should you or your guests breach any of the terms and conditions: You will pay to us the total loss or damage caused as a result of that breach and hereby authorise us to debit your pre-approved credit card and we may evict you and your guests without notice.
Bookings at The Brooklet can be made via our website https://www.thebrooklet.com.au or via email bookings@thebrooklet.com.au Our policies are as follows: 50% non-refundable deposit to secure a booking. final 50% non-refundable payment due 30 days prior to your arrival. If booking is made within 30 days of arrival, full payment is due at time of booking. You agree to pay the rate for each night of your stay prior to your arrival and any additional charges are to be paid prior to your departure.
A non-refundable deposit of 50% is required at the time of confirmation. This can be paid via Visa or Mastercard. Use of credit cards incur a 1.5% charge. A non-refundable final payment is required 30 days prior to arrival. This can be paid via bank Visa or Mastercard. Use of credit cards incur a 1.5% charge. Bookings and payments must be supported with identification.
Full payment is required at least 30 days prior to your arrival. If The Brooklet have not received payment, we reserve the right to cancel the booking. In the event we must issue a refund via credit card, the refund must go back onto the original credit card charged.
Your booking deposit and final payment is non-refundable. Our cancellation terms are outlined below: If you cancel 60 days prior to your arrival, you will receive a full refund. If you cancel 31-59 days prior to your arrival, you will receive a 50% refund of your deposit. If you cancel within 30 days of your arrival 100% of the total booking fee will be charged. Written notification must be provided for all cancellations. All cancellations will incur a $150 cancellation fee. We strongly recommend that you have travel insurance to cover you in the event of unforeseeable cancellations.
Currently, there are no restrictions on interstate travel to NSW for COVID-19. We ensure that all cleaning procedures are conducted to an extremely high standard. It is your responsibility to practise safe behaviours to help protect each other from COVID-19. Please stay COVID-safe. Currently, there are no restrictions for holiday home, short-term accommodation and small events in NSW, however, we strongly recommend you keep up to date with current restrictions via Service NSW https://www.nsw.gov.au/covid-19. We recommend that you have insurance to cover you in the event of unforeseeable cancellations.
The security bond for The Bails is: $1000 The security bond for The Villas is: $500 The bond is held on a nominated credit card one week prior to check-in. In the event of damage to the property, equipment, breakages, lost items or the property requiring extra cleaning your credit card will be debited. Bond deductions are rare, however, when they occur, we will advise you of details of any charges and these will appear on your statement. Where the property is booked exclusively for a private event the security bond is: $5000 The bond will be processed according to the arrangements made between us and you.
Rates and charges are quoted in AUD and are subject to change at any time. Rates are inclusive of GST where applicable. If a booking presides over the following periods- Easter, Christmas and New Year, the booking must be a least 3 nights minimum.
Once your booking has been confirmed and payment has been made, you will receive an email with your booking ID number. You will then be able to access our digital compendium app with all the details you require for you stay at The Brooklet
The property has the following check-in and check-out times.
Check-in 3pm
Check-out 11am
If there are any variations to these times, you will be advised accordingly prior to check-in. We will try to accommodate requests for an early check-in however this is subject to availability. (i.e., other confirmed bookings, cleaners available to accommodate the request, maintenance schedule) and fees may apply. Despite an early application, approval will only be granted 1-2 days prior to arrival. Check-out is at 11am however guests can store their luggage and use the facilities until 12pm if required. This request must be pre-approved prior to arrival. You are required to contact us 1-2 working days prior to your arrival date to confirm early check-in requests. If approved these notes will be recorded in your booking details.
Children under the age of 16 years are not permitted in The Villas accommodation. Children under the age of 16 years are not permitted in The Kitchen, The Barn, the 25-metre mineral Pool, Sauna, Ice Bath, Hot Tub, Gymnasium and Tennis Court. Children under the age of 18 years are not permitted in The Bar. Children under the age of 16 years are permitted in The Bails accommodation and The Bails pool, under adult supervision. Please Note: If you are booking the property exclusively then children of all ages can access all accommodation- (The Villas and The Bails) and all facilities under adult supervision.
The property is for use by you and your booked guests only. No outside guests are permitted on the property without pre-approval from us. The number of occupants must not exceed the number of persons shown on your confirmation. Any increase in numbers must be agreed in advance and may incur additional fees. No schoolies allowed. No private functions, events or parties are permitted, unless otherwise agreed in writing prior to your arrival. If a private function, event or party has been pre-approved by us prior to arrival, all guests must safely depart the property by 10pm In the event we do pre-approve a private function, event or party, The Brooklet is the exclusive caterer for food and beverage. We do not permit other caterer’s, food vendors or beverage suppliers on the property. The Brooklet is a fully licensed venue and complies to all food safety standards and Responsible Service of Alcohol.
Excessive noise, general disturbance or anti-social behaviour is strictly prohibited. We value and respect all our guests, our neighbours and the surrounding community. If a complaint of excessive noise or anti-social behaviour is received, a first warning will be given. If a second complaint is received, this will result in immediate eviction from the property without a refund of the booking fee or bond. If a private function, event or party has been pre-approved by us prior to arrival, all musicians, DJs and entertainment must be pre-approved by us. Music turned down by 9pm. Background music is permitted until 9.30pm. All guests are to safely depart the property by 10pm. NSW Fair Trading Code of Conduct for the Short-Term Rental Accommodation Industry Guests who book premises located in NSW must abide by their responsibilities and obligations under the NSW Fair Trading Code of Conduct for the Short-Term Rental Accommodation Industry. Please visit: https://www.fairtrading.nsw.gov.au/__data/assets/pdf_file/0012/925788/Code-of-Conduct-for-the-Short-term-Rental-Accommodation-Industry.pdf
Weare considerate neighbours and responsible members of the local community. We reserve the right to refuse any bookings that we determine are for an inappropriate purpose, may cause excessive noise or general disturbance.
15) The Brooklet Facility Rules (25 metre mineral pool, tennis court, gymnasium, hot tub, sauna, ice bath, treatment room) All guests using our facilities do so at their own risk. You acknowledge, we take no responsibility for accidents or injuries. All accommodation, (including The Villas and The Bails) has access to all facilities. No diving, running or pushing in the pool area is allowed. Plastic glassware is provided, please do not use glassware in the pool area, hot tub, gymnasium, ice bath and sauna. Children under the age of 16 years are permitted in The Bails accommodation and to use the private pool in The Bails, under adult supervision. Children under the age of 16 years are not permitted in The Kitchen, The Barn, the 25-metre mineral pool, Sauna, Ice Bath, Hot Tub, Gymnasium and Tennis Court. Children under the age of 18 years are not permitted in The Bar. Please Note: If you are booking the property exclusively then children of all ages can access all accommodation and all facilities under adult supervision.
16) Disclaimers
We are not responsible for failure or interruption to power supply, internet coverage, water outages or services to the property for any reason beyond our control. Property furnishings may be slightly different to those shown in the property photos. However, if they differ, the furnishings will be of the same standard or higher as that shown in the pictures. The description of the property is given in good faith. From time to time, changes may occur at the property therefore we take no responsibility for irregularities or changes. Your actions, conduct and safety are your responsibility of all guests. We do not condone unsafe, irresponsible or illegal actions/behaviour on or off the property, during your stay or at any other time. As a condition of entering and/or staying at the property, you and all booked guests confirm that they understand and agree to indemnify us against any liability, damage, loss or action due to any actions, incidents, loss or injuries while within or outside of the property. Including the grounds, facilities and communal areas and structures during your stay or connected with your stay. All bookings are made in good faith; however, we reserve the right to cancel any bookings due to unforeseen circumstances and refund you the full number of monies paid to date.
17) Changes Beyond Our Control / Force Majeure
Compensation will not apply if a significant change is made for reasons beyond our control. These include: war, threat of war, riots, civil disturbances, terrorist activity, industrial disputes, natural and nuclear disasters, fire, epidemics, health risks, pandemics, changes due to rescheduling or cancellation of flights by an airline or alteration of the airline or aircraft type; closed or congested airports or ports, hurricanes, floods and other actual or potential severe weather conditions, act of government or public authorities or other circumstances amounting to force majeure and/or Acts of God.
18) Commercial
Use The property is not to be used for commercial use.
19) No Tenancy
This booking is not a residential tenancy agreement under the residential tenancy legislation. You agree that regardless of your length of stay, there is no tenancy or other rights created under any landlord and/or tenant laws and there are no such laws that apply to your stay.
20) Parking
The property has ample off-street parking. Each accommodation(s) has private parking and are well signposted. Parking is at your own risk, and you agree you will not make any claim against us for any damages to your vehicle regardless of how or where the damage occurred.
21) Keypad Locks
The Villas accommodation has a unique secure keypad lock that requires a code for check-in. The Bails has a key and lock box near the front door. You will be provided with details of the check-in process via a digital compendium app with a secure code that will be activated at your check-in time and deactivated at your check-out time for security purposes.
22) Linen
Linen, towels and pool towels are provided by the property. Additional linen may be supplied on request during your stay. Additional fees may apply.
23) WIFI, Internet Access and Smart TV
The property is connected to Starlink. unlimited WIFI is available for all guests. Smart TV is available in all accommodation(s) please use your personal login details to access your preferred streaming service.
24) Cleaning
We request that guests leave the property as it was found to avoid extra cleaning charges. This includes washing dishes, fridge emptied, placement of rubbish in the bins provided and BBQ cleaned. The cleaners will strip bed linen, so this is not required by you. Additional cleaning charges may apply if the walls, floors, windows and/or linen are excessively dirty. These charges will be deducted from your credit card.
25) Rubbish and Recycling
We require you to put all rubbish and recycling in the appropriate bins provided in your accommodation prior to departure.
26) Breakages & Damages
In the event of breakages, damages or lost items, we request that you contact management as soon as possible to report the incident. Breakages, damages or lost items to the property and/or communal external areas which are caused by any guest and/or a guest’s visitor will be deducted from your bond or supplied credit card if the charges are higher than the bond processed. We have a strict policy on moving items or furniture, (indoor and/or outdoor) within the property. Movements may cause unnecessary damage to items and/or to the property and can cause excess cleaning time due to increased housekeeping inventory checks for replacement of items. Any damages or excess cleaning caused by movement of items or furniture will be deducted from your bond.
27) Smoking and Vapes
For the comfort of all our guests, the property is non-smoking. Smoking inside any accommodation and around communal areas and facilities is strictly prohibited. If there is any evidence of smoking inside the accommodation you will be charged an additional $1000 for a specialised clean to eliminate odours. Vapes are not permitted inside any accommodation and around communal areas and facilities.
28) Fire and Emergency and Evacuation
Fire Certification will comply with the DA and regular checks will be made on all required fire safety compliance with appropriate licensed technicians. Fire exits are clearly mapped and marked. A detailed emergency plan: Director / Management oversees the regular review and updates to the plan. Director / Management oversee and ensure regular information updates and staff training for all staff around emergency and fire exit procedures. In the event of a fire and / or emergency, you agree to follow procedures outlined in your accommodation, compendium and instructed by management.
29) Animals and Pets
Pets are not permitted on the property and violation of these terms will incur additional cleaning fees, deducted from your bond and may result in immediate eviction. 30) Personal Belongings and Lost Property You acknowledge that we do not cover your personal belongings under our insurance policy, and therefore take no responsibility for any loss or damage of your personal property while staying at the property or left on the premises. You also agree, you will not make any claim against us for any damages or loss to your personal belongings regardless of how or where the loss or damage occurred. Thank you for reading the terms and conditions carefully
The certificate can be redeemed subject to availability. Blackout dates apply including Saturdays, Public Holidays, Australian School Holidays and major event dates including, however not limited to the following: Gold Coast 500, Magic Millions Racing Carnival and Pacific Airshow. Management authority is final with blackout periods. The certificate carries no cash value, cannot be redeemed for cash and not transferrable. All additional incidental including, however not limited to the following: food, beverage, spa and experience will be at the prize winner’s expense and is required to be settled on departure. Please note that JW Marriott Gold Coast king rooms accommodate two (2) adults and one (1) child (under 14 years of age). Due to the number of certificates issues, we regret the expiry date provided on the certificate cannot be extended.
https://budgalongspicerscreek.com.au/terms-and-conditions
Subject to availability, black-out dates apply.
https://www.qthotels.com/terms-of-use/
https://www.qthotels.com/privacy-policy/
Dates: Redeemable until 16 December 2025.
Blackout dates: Voucher redemption is subject to resort availability. Blackout dates: all Australian School Holidays and major public holidays including Christmas and Easter. Additional blackout dates may apply.
Prize redemption details:
Please email reservations.portdouglas@sheraton.com
Terms and conditions:
The Voucher is offered by Sheraton Grand Mirage Resort Port Douglas
The Voucher is available for use only by entrants over the age of 18
The Voucher valid for 2 adults
The Voucher is not exchangeable for cash or other forms of credit and no refunds will be issued for the value of the voucher if travel plans are cancelled or altered.
All costs above the value of the voucher including any change or cancellation fees are the responsibility of the entrant
All incidental costs not included in the Prize are to be charged to the guest
Notification and claiming the Prize. Following the Prize draw, the winner will be notified using the contact details provided by the Entrant.
The Travel Voucher is valid until 16 December 2025
The Travel Voucher must be redeemed by the Expiry Date.
The Travel Voucher must be redeemed no later than this date or the Travel Voucher prize is forfeited in full.
All bookings are subject to availability at the time of booking and at the hotel’s discretion depending on the level of occupancy. All applicable booking terms and conditions apply of the Accommodation Supplier
The Travel Voucher will be deemed fully used once a qualified booking has been made and confirmed to be available. The Travel Voucher will not be reinstated, refunded or replaced, even in the event that the reservation is cancelled or changed.
Promotion: Win an award-winning mixed dozen from acclaimed winery, Oakridge
Promoter: Oakridge Wines
Prize includes:
If a prize (or portion of the prize) is unavailable, Oakridge wines reserves the right to substitute the prize (or part of the prize) to a prize of equal or greater value and/or specification, subject to any written directions of a regulatory authority.
Entry is open only to Australian residents aged 18 years or over. All guests must also be aged 18 years or over. Employees of the Promoter and/or Paragon Wine Estates are not eligible to enter.
Winners will be required to show photo ID at the time of delivery.
Entrants’ personal information will be collected by the Promoter. Personal information will be stored on the Promoter’s database. The Promoter may use this information for future marketing purposes regarding its products, including contacting the entrant electronically. The Promoter is bound by the Australian Privacy Principles in accordance with the Privacy Act 1988 (Cth) and its privacy policy which is located at https://oakridgewines.com.au/privacy-policy/. The Promoter’s privacy policy contains information about how the entrant may access, update and seek correction of the personal information the Promoter holds about them and how the entrant may complain about any potential breach by the Promoter of the Australian Privacy Principles or any other Australian privacy laws and how such complaints will be dealt with. The Promoter collects personal information about entrants to enable them to participate in this Promotion and may disclose the entrants’ personal information to third parties including its contractors and agents, prize suppliers and service providers to assist in conducting this Promotion and to the State and Territory lottery departments as required under the relevant lottery legislation. If the entrant does not provide their personal information as requested, they may be ineligible to enter or claim a prize in the Promotion. Personal information collected from entrants will not be disclosed to any entity located outside of Australia.
Oakridge Wines supports the responsible service of alcohol and encourages the enjoyment of alcohol responsibly. Legal-aged consumers are advised to consider the safe drinking levels recommended in the National Health and Medical Research Council Australian Guidelines to Reduce Health Risks from Drinking Alcohol. A full version of these Guidelines is available at https://nhmrc.gov.au/aboutus/publications/australian-guidelines-reduce-health-risks-drinking-alcohol . Please refer to the GL4001 ‘Liquor promotion guidelines’ and GL4003 ‘Intoxication guidelines’ at liquorandgaming.justice.nsw.gov.au.
If there is a dispute as to the identity of an entrant or winner, the Promoter reserves the right, in its sole discretion, to determine the identity of the entrant or winner.
The Promoter reserves the right, at any time, to validate and check the authenticity of entries and entrant’s details (including an entrant’s identity, age and place of residence). In the event that a winner cannot provide suitable proof as required by the Promoter to validate their entry, the winner will forfeit the prize in whole and no substitute will be offered. Incomplete, indecipherable, inaudible, incorrect and illegible entries, as applicable, will at the Promoter’s discretion be deemed invalid and not eligible to win. Entries containing offensive or defamatory comments, or which breach any law or infringe any third-party rights, including intellectual property rights, are not eligible to win. The use of any automated entry software or any other mechanical or electronic means that allows an individual to automatically enter repeatedly is prohibited and may render all entries submitted by that individual invalid.
The Promoter reserves the right to disqualify entries in the event of non-compliance with these Conditions of Entry. In the event that there is a dispute concerning the conduct of the Promotion, the decision of the Promoter is final and binding on each entrant and no correspondence will be entered into.
The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person’s negligence or wilful misconduct) in connection with this Promotion or accepting or using any prize (or recommendation), except for any liability which cannot be excluded by law (in which case that liability is limited to the minimum allowable by law).
The entrant will participate in and cooperate as required with all reasonable marketing and editorial activities relating to the Promotion, including (but not limited to) being recorded, photographed, filmed or interviewed and acknowledges that the Promoter may use any such marketing and editorial material without further reference or compensation to them.
The Promoter accepts no responsibility for any tax implications and the entrant must seek their own independent financial advice in regards to the tax implications relating to the prize or acceptance of the prize.
Any guarantee or warranty given is in addition to any relevant statutory guarantees and warranties and nothing in these Conditions of Entry restricts, excludes or modifies or purports to restrict, exclude or modify any statutory consumer rights under any applicable law including the Competition and Consumer Act 2010 (Cth).
Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of these rights.
Dates: Must travel between 01 March and 31 April 2025
Blackout dates: The supplier has stated booking must be made before 31 January 2025 dates are subject to availability and blackout dates over special event periods.
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