Tour the R.M. Williams Factory and leave with a pair of handmade boots

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On the outskirts of Adelaide, Alexis Buxton-Collins discovers a pair of modern Australian icons – and comes home with a souvenir that will last a lifetime.

“What do you see?" asks Paul Mettner as he holds up an irregularly shaped piece of leather that looks like the silhouette of a Trojan helmet. Other answers for this tactile Rorschach test include a ghost from Pac-Man or Darth Vader’s head. But for hundreds of workers around us, this is the starting point for one of Australia’s most enduring style icons.

The making of an icon

On an otherwise unremarkable street in Adelaide’s northern suburbs, the R.M. Williams workshop turns out around 1500 pairs of elastic-sided Craftsmen boots a day, and Mettner is showing me around one of the production lines that he supervises. A paragon of simplicity, the design of the signature Craftsman boot has remained virtually unchanged since the shadows of The Great Depression, when Reginald Murray Williams collaborated on the design with an Adnyamathanha man named Dollar Mick.

Crafting each upper from a single piece of leather helps to make it durable, comfortable and almost endlessly repairable, though my guide chuckles that “the reason R.M. did it that way is because there’s less sewing – the lace up boots are far more work". But any energy saved in sewing is more than made up for on a production line where every boot will be shaped by 80 pairs of hands.

a variety of boot styles hang on display at R.M. Williams Factory in Adelaide
A variety of boot styles hang on display, but the iconic Craftsman is the most popular.

Machines with names such as inseam trimmers, welt beaters and lasters call to mind a Dickensian factory, but the workers here grin and crack jokes as they stretch, steam and stitch pieces of hide. Each job takes less than 10 seconds, well-practised hands moving swiftly but surely so that a single boot takes just three hours to make from start to finish.

A worker making boots at R.M. Williams
A worker making boots at R.M. Williams

The repairs station

Even more impressive is the repairs station, where shoes are stripped down entirely before being reshaped and resoled. “A few tools might look a little different, but this process hasn’t changed much since 1932," says Mettner. “And as long as you look after the upper, we can repair the boots three or four times."

stitching a tug onto a boot at R.M. Williams Factory in Adelaide
A craftsperson stitches a tug onto a boot.

Unsurprisingly, the repaired boots offer a catalogue of shifting styles, from pointy toes and Cuban heels to scuffed Chelsea-style work boots whose owners have specifically requested they remain unpolished.

a table-top view of two pairs of R.M. Williams boots
R.M. Williams boots are made to last a lifetime, with a repair service available to renew worn-in pairs.

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More than just boots

In the clothing and craft sections, workers skilfully stitch jeans and oilskin jackets, embroider shirts and painstakingly braid strands of kangaroo leather into belts with more than 1000 plaits, all of which are on display when we drive a few suburbs south to the brand’s Prospect showroom.

a craftsman shaping a boot at R.M. Williams Factory in Adelaide
At least 80 pairs of hands go into shaping each R.M. Williams boot.

History in the making

Presiding over the space is Rita Stenta, an energetic woman who tells me that after honing his craft at a small workshop in the northern Flinders Ranges, Williams moved production here in the early 1930s. Back then, he worked out of a tin shed behind his parents’ house, and “it still says Percy Street on every pair of R.M.s because this is where it all began."

a wood shaped like a boot at at R.M. Williams Factory in Adelaide
A wooden last used for crafting the boots is signed by R.M. Williams and on display in the workshop.

When she started working here in 1980, the store was filled with saddles, bridles and whips. And while styles have changed as the clientele has shifted from stockmen to stockbrokers (with a few prime ministers and rockstars thrown in), the boots have remained a constant.

Stenta has fitted some 20,000 pairs in her time, and I can’t help but admire the workmanship of my finely polished chestnut Craftsman boots as I become number 20,001. In fact, they feel so good as I slip my feet in that I decide to keep them on while I visit another South Australian icon.

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Another SA icon: Penfolds Magill Estate

A three-course lunch with matched wines gives me plenty of time to take in the views at Penfolds Magill Estate, where five hectares of shiraz vines grow in the shadow of the Mount Lofty Ranges. Then I get a chance to test out my new kicks as we stroll down to the cottage where Dr Christopher and Mary Penfold lived when they established Australia’s most storied winery in 1844.

a bottle of wine at Penfolds Magill Estate
Penfolds Grange is arguably the best wine from the brand. (Image: Penfolds Magill Estate)

Just over a century later, legendary chief winemaker Max Schubert began developing a program of cellar-worthy reds that would change the Australian wine industry forever. As we enter the network of tunnels below the winery, our guide casually points out Schubert’s handwritten instructions for making Grange before showing us the indent where he erected a fake wall to hide his pet project from disapproving bosses.

Back at the cellar door, we taste ‘the white Grange’ Yattarna and elegant St Henri before moving on to the main event. Our guide explains that Grange has earned its place in the pantheon of Australian wines with a blend of ageability, quality and consistency. “Look after it well, and a bottle will last decades," she tells us. Add in a few notes of leather, I think, and she could just as easily be talking about another icon located within Adelaide’s city limits.

a scenic landscape at Penfolds Magill Estate
Take in scenic views of the winery. (Image: Penfolds Magill Estate)
The R.M. Williams Factory Tour is available exclusively through The Tailor Touring Co. Prices begin at $810 per person, including a personally fitted pair of boots to take home.

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Alexis Buxton-Collins
Alexis Buxton-Collins spent his twenties working as a music journalist and beer taster before somehow landing an even dreamier job as a freelance travel writer. Now he travels the world from his base in Adelaide and contributes to publications including Qantas, Escape, The Guardian and Lonely Planet. Alexis has never seen a hill he didn't want to climb and specialises in outdoor adventures (he won the 2022 ASTW award for best nature/wildlife story for a feature on Kangaroo Island). When he's not scouring South Australia for the newest wineries and hikes, he's looking for excuses to get back to spots like Karijini and Ningaloo.
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The iconic Victorian beach where true Aussie surf culture was born

    Craig Tansley Craig Tansley
    Torquay’s Bells Beach is considered one of the best surf beaches in the world.

    It’d be easy to think Australian surf culture was born around the right-hand point breaks of the Gold Coast and Byron Bay. These regions seem the epitome of how the world views Aussie surfers – bronzed (or burnt), languishing in warm water and sunshine. The reality is a lot different.

    The rise of surf culture along Victoria’s coastline

    surfers at Bells Beach in Australia
    Surfers stand on the shore at Bells Beach, where the country’s biggest surfing competition is held each year. (Image: Getty/Filed Image)

    True Aussie surf culture was born on the chilly waves of Victoria’s winters, when huge swells from the Great Southern Ocean hit cliff-lined beaches along the Great Ocean Road. These beaches were the ultimate proving ground – surfers from all over Australia arrived in panel vans and VWs to do battle with the biggest waves they could find.

    huge swells from the Great Southern Ocean at Bells Beach
    Surfers take advantage of the huge swells from the Great Southern Ocean at Bells Beach. (Image: Tourism Australia/Cameron Murray)

    There are surf breaks all along this very picturesque coast – but those around Torquay were most revered. The ultimate test of a surfer’s ability – and durability – however, was Bells Beach: Australia’s answer to Hawai‘i’s Pipeline. Just beyond, the breaks at Jan Juc and Winkipop beckoned.

    an aerial view of surfers at Bells Beach
    Hit the waves along the picturesque coast. (Image: Tourism Australia)

    Torquay became surfing’s Silicon Valley: HQ for the entire Australian surf culture revolution. Four young locals worked out of their backyards in Torquay to create two of the world’s biggest surf labels – Rip Curl and Quiksilver, which soon became the region’s biggest employers.

    surfers out at Bells Beach
    Surfers out at Bells Beach, Victoria’s most famous beach. (Image: Tourism Australia/Cameron Murray)

    Rip Curl started sponsoring the Bells Beach Pro in 1973 – and have done ever since. It’s been going since 1962 – making it the world’s longest continually run surfing contest. Held every Easter, it’s part of the world surfing tour. Spectators line its 30-metre-high cliffs to watch the world’s best take on enormous waves – it’s the ultimate coliseum for the sport and has inspired generations of Aussie surfers to join the list of heroes whose names are on its iconic bell.

    Follow the waves through Victoria’s surfing heartland

    Australian National Surfing Museum, Torquay
    The Australian National Surfing Museum in Torquay. (Image: Tourism Australia)

    Just behind Torquay’s main drag, you can see all that history on display at the world’s best surf museum – the Australian National Surfing Museum. Here you can take your time absorbing the 100-year-or-so history of Australian surfing and check out the 150-strong surfboard collection.

    surfboards on display at Australian National Surfing Museum
    The museum holds surfing memorabilia, including a room dedicated to the history of boards. (Image: Tourism Australia)

    But classic Aussie surf culture can be observed in everyday life all over the Great Ocean Road and Torquay. Surfing dictates life here; no work is done until the big swells have come and gone. Just being here provides a window into 60-odd years of rebellion against convention; for no-one likes nine-to-five living on the Great Ocean Road.

    surfing memorabilia at Australian National Surfing Museum
    The varied displays celebrate the Bells Beach competition, surfing legends and Aussie surf culture. (Image: Tourism Australia)

    There’s less panel vans and VW Beetles these days, but surf culture still rules life. Surfers run this coast; you’re better off keeping out of their way when they’re running down past you to face the biggest swells – then hear them swap stories at cafes, restaurants and bars all around you.

    surfing at Bells Beach
    The beach near Torquay is Australia’s answer to Hawai‘i’s Pipeline. (Image: Visit Victoria/William Watt)