Tour the R.M. Williams Factory and leave with a pair of handmade boots

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On the outskirts of Adelaide, Alexis Buxton-Collins discovers a pair of modern Australian icons – and comes home with a souvenir that will last a lifetime.

“What do you see?" asks Paul Mettner as he holds up an irregularly shaped piece of leather that looks like the silhouette of a Trojan helmet. Other answers for this tactile Rorschach test include a ghost from Pac-Man or Darth Vader’s head. But for hundreds of workers around us, this is the starting point for one of Australia’s most enduring style icons.

The making of an icon

On an otherwise unremarkable street in Adelaide’s northern suburbs, the R.M. Williams workshop turns out around 1500 pairs of elastic-sided Craftsmen boots a day, and Mettner is showing me around one of the production lines that he supervises. A paragon of simplicity, the design of the signature Craftsman boot has remained virtually unchanged since the shadows of The Great Depression, when Reginald Murray Williams collaborated on the design with an Adnyamathanha man named Dollar Mick.

Crafting each upper from a single piece of leather helps to make it durable, comfortable and almost endlessly repairable, though my guide chuckles that “the reason R.M. did it that way is because there’s less sewing – the lace up boots are far more work". But any energy saved in sewing is more than made up for on a production line where every boot will be shaped by 80 pairs of hands.

a variety of boot styles hang on display at R.M. Williams Factory in Adelaide
A variety of boot styles hang on display, but the iconic Craftsman is the most popular.

Machines with names such as inseam trimmers, welt beaters and lasters call to mind a Dickensian factory, but the workers here grin and crack jokes as they stretch, steam and stitch pieces of hide. Each job takes less than 10 seconds, well-practised hands moving swiftly but surely so that a single boot takes just three hours to make from start to finish.

A worker making boots at R.M. Williams
A worker making boots at R.M. Williams

The repairs station

Even more impressive is the repairs station, where shoes are stripped down entirely before being reshaped and resoled. “A few tools might look a little different, but this process hasn’t changed much since 1932," says Mettner. “And as long as you look after the upper, we can repair the boots three or four times."

stitching a tug onto a boot at R.M. Williams Factory in Adelaide
A craftsperson stitches a tug onto a boot.

Unsurprisingly, the repaired boots offer a catalogue of shifting styles, from pointy toes and Cuban heels to scuffed Chelsea-style work boots whose owners have specifically requested they remain unpolished.

a table-top view of two pairs of R.M. Williams boots
R.M. Williams boots are made to last a lifetime, with a repair service available to renew worn-in pairs.

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More than just boots

In the clothing and craft sections, workers skilfully stitch jeans and oilskin jackets, embroider shirts and painstakingly braid strands of kangaroo leather into belts with more than 1000 plaits, all of which are on display when we drive a few suburbs south to the brand’s Prospect showroom.

a craftsman shaping a boot at R.M. Williams Factory in Adelaide
At least 80 pairs of hands go into shaping each R.M. Williams boot.

History in the making

Presiding over the space is Rita Stenta, an energetic woman who tells me that after honing his craft at a small workshop in the northern Flinders Ranges, Williams moved production here in the early 1930s. Back then, he worked out of a tin shed behind his parents’ house, and “it still says Percy Street on every pair of R.M.s because this is where it all began."

a wood shaped like a boot at at R.M. Williams Factory in Adelaide
A wooden last used for crafting the boots is signed by R.M. Williams and on display in the workshop.

When she started working here in 1980, the store was filled with saddles, bridles and whips. And while styles have changed as the clientele has shifted from stockmen to stockbrokers (with a few prime ministers and rockstars thrown in), the boots have remained a constant.

Stenta has fitted some 20,000 pairs in her time, and I can’t help but admire the workmanship of my finely polished chestnut Craftsman boots as I become number 20,001. In fact, they feel so good as I slip my feet in that I decide to keep them on while I visit another South Australian icon.

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Another SA icon: Penfolds Magill Estate

A three-course lunch with matched wines gives me plenty of time to take in the views at Penfolds Magill Estate, where five hectares of shiraz vines grow in the shadow of the Mount Lofty Ranges. Then I get a chance to test out my new kicks as we stroll down to the cottage where Dr Christopher and Mary Penfold lived when they established Australia’s most storied winery in 1844.

a bottle of wine at Penfolds Magill Estate
Penfolds Grange is arguably the best wine from the brand. (Image: Penfolds Magill Estate)

Just over a century later, legendary chief winemaker Max Schubert began developing a program of cellar-worthy reds that would change the Australian wine industry forever. As we enter the network of tunnels below the winery, our guide casually points out Schubert’s handwritten instructions for making Grange before showing us the indent where he erected a fake wall to hide his pet project from disapproving bosses.

Back at the cellar door, we taste ‘the white Grange’ Yattarna and elegant St Henri before moving on to the main event. Our guide explains that Grange has earned its place in the pantheon of Australian wines with a blend of ageability, quality and consistency. “Look after it well, and a bottle will last decades," she tells us. Add in a few notes of leather, I think, and she could just as easily be talking about another icon located within Adelaide’s city limits.

a scenic landscape at Penfolds Magill Estate
Take in scenic views of the winery. (Image: Penfolds Magill Estate)
The R.M. Williams Factory Tour is available exclusively through The Tailor Touring Co. Prices begin at $810 per person, including a personally fitted pair of boots to take home.
Alexis Buxton-Collins
Alexis Buxton-Collins spent his twenties working as a music journalist and beer taster before somehow landing an even dreamier job as a freelance travel writer. Now he travels the world from his base in Adelaide and contributes to publications including Qantas, Escape, The Guardian and Lonely Planet. Alexis has never seen a hill he didn't want to climb and specialises in outdoor adventures (he won the 2022 ASTW award for best nature/wildlife story for a feature on Kangaroo Island). When he's not scouring South Australia for the newest wineries and hikes, he's looking for excuses to get back to spots like Karijini and Ningaloo.
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Your summer events guide to Australia’s cultural capitals

    Lee Mylne Lee Mylne
    Explore the best that Sydney and Melbourne offer over summer, when busy event-packed days stretch into fun-filled nights.

    As summer unfolds, Sydney and Melbourne are at the forefront of the most exciting events in Australia. Whether your tastes run to culture, sport, shopping or dining, both offer a host of things to do and places to stay. Discover the best Accor hotels to explore from and how to spend your days to make the most of the warmer months in Australia’s vibrant capitals.

    Sydney

    Where to stay

    suite at Manly Pacific – MGallery Hotel Collection
    Relax beachside at Manly Pacific. (Image: Manly Pacific)

    Sydney has no shortage of fabulous hotels to choose from when attending events in the city, often within reach of either the harbour or the beach.

    The glamour and European style of Sofitel Sydney Wentworth is hard to beat, whether for a romantic getaway or a family holiday. It’s within walking distance to the Sydney Opera House, Circular Quay, The Rocks and Royal Botanic Garden Sydney, so everything the city offers is at your feet.

    Pullman Sydney Quay Grand is equally central and offers luxury apartment-style accommodation, featuring fully equipped kitchens and laundries. It’s ideal for family stays. Also in the CBD, Swissôtel Sydney gives easy access to some of the city’s top shopping, including the historic Queen Victoria Building.

    For beachside vibes, head to Manly or Brighton, where there’s something for everyone. Manly Pacific – MGallery Hotel Collection is all about coastal elegance, ocean views and fresh seafood. Hit the rooftop pool or the beach to cool off, or go snorkelling at nearby Cabbage Tree Bay Aquatic Reserve. Take the Manly ferry for a scenic trip to the city.

    Peppers Manly Beach offers stylish accommodation literally across the road from famous Manly Beach. Grab a free e-bike, take a surfing lesson, walk the foreshore or browse the surf shops, boutiques, galleries and cafes.

    For a luxury stay that’s closer to both the city and airport, choose The Brighton Hotel Sydney – MGallery Hotel Collection. Hugging the shore of Botany Bay, the hotel is just 20 minutes by train to the CBD, and a 10-minute drive from Sydney airport. Soak up the sea air, or dive into the outdoor pool or the adults-only indoor pool.

    Events and sightseeing

    two people at Sydney Festival
    Time your Sydney trip to visit the Sydney Festival. (Image: Destination NSW)

    Sydney loves a party and there are few bigger than Sydney Festival, which has been entertaining locals and visitors alike for 50 years. Running from 8–25 January in 2026, it’s a city-wide celebration of culture and creativity encompassing music, dance, comedy, visual art and edgy experimental performances.

    Westpac OpenAir Cinema opens for the summer season on 20 January. Set on the waterfront at Mrs Macquaries Point, with a backdrop of the harbour and city skyline, it features classics and new movies. Grandstand seating (BYO cushion) provides perfect viewing.

    A cool oasis of green in the heart of the city, Royal Botanic Garden Sydney offers much more than just plants and flowers. Escape the heat with a stroll through themed areas, including the romantic Palace Rose Garden and lush Palm Grove, and stop at the Cadi Jam Ora – First Encounters Garden to learn the story of the Gadigal people of the Eora Nation. Best of all, it’s all free.

    Where to eat and drink

    Arches on Market bar in Accor SwissôtelSydney
    Stop for drinks at Arches on Market. (Image: Steven Woodburn)

    Fancy a taste of Italy? Flaminia is the new restaurant coming to the Pullman Quay Grand Sydney Harbour in November 2025, and it’ll make you feel as though you could be in Portofino – but with the freshest of Sydney’s produce.

    Arches, at Swissotel Sydney, is the perfect spot for a classic martini. Head there for afternoon tea or pre- and post-theatre dining delivered with old-school charm. You can even let the bartenders choose your drink for you, based on your mood.

    With a $20 lunch menu and a leafy covered terrace, Wentworth Bar, on level five of Sofitel Sydney Wentworth, delivers a sophisticated escape from the hustle of the city. An extensive champagne list and Vietnamese-inspired bar menu complete the stylish scene.

    Melbourne

    Where to stay

    view from Shadow Play Melbourne by Peppers by accor
    Enjoy a luxurious stay at Shadow Play Melbourne by Peppers.

    Sofitel Melbourne on Collins is the epitome of style, elegance and luxury. Appropriately at the ‘Paris end’ of Collins Street in the CBD, the Sofitel combines French flair with Australian hospitality.

    Like many of the best discoveries in Melbourne, Pullman Melbourne City Centre is tucked away in a laneway. Five-star luxury is the hallmark here; enjoy stylish rooms, a rooftop bar, and the city’s best food and fashion finds just steps away.

    On the historic South Wharf promenade, Novotel Melbourne South Wharf is a contemporary beacon that opens up to everything the precinct has to offer – shopping, dining, entertainment and the arts.

    Pullman Melbourne on the Park, on the city’s threshold at East Melbourne, is a ball toss from the Melbourne Cricket Ground, Rod Laver Arena and Melbourne and Olympic Parks. Naturally a favourite with sports fans, it’s only minutes from the CBD by tram and right next door to the cool of Fitzroy Gardens.

    The spacious one- and two-bedroom apartments of Shadow Play Melbourne by Peppers offer stunning views and easy access to the city and Southbank’s dining and shopping district. Head to the rooftop garden or relax in the outdoor heated pool.

    Events and sightseeing

    spectators watching Melbourne Cricket Ground
    Cheer on your team at the Melbourne Cricket Ground. (Image: Visit Victoria)

    As the ‘sporting capital of Australia’, Melbourne is the place to catch the best of your favourite game. Whether it’s the Boxing Day test cricket or all the action of the Australian Open tennis in January, book tickets early to ensure the best vantage points.

    Find the Summer Night Market, a feast for both the body and the senses, in the Queen Victoria Market on Wednesday nights in the warmer months. Savour street food from 30 stalls and shop for locally made fashion, jewellery, art and homewares, and pause to watch performances by talented buskers.

    The work of two of the most influential fashion designers in history – Vivienne Westwood and Rei Kawakubo – are on show at the National Gallery of Victoria over summer. You can also wander through free exhibitions of First Nations art, colonial paintings and European masters.

    Where to eat and drink

    Melbourne’s laneway culture and rooftop bar scene set it apart from others. Where better to enjoy extended twilight hours or cheeky cocktails atop one of the city’s tall buildings, or while away long summer evenings in a cosy bar tucked far from the crowds in a hidden alley.

    Head to Cleo on the rooftop at Hyde Melbourne from December 2025. Enjoy a cocktail with sweeping views of the skyline, and choose nibbles from a Mediterranean-inspired menu.

    Under a 15-floor mirrored canopy at The Atrium on 35, in the Sofitel Melbourne on Collins, sip cocktails in an intimate but playful setting. This is the place for l’aperitif hour before or after a night out at the theatre.

    Start planning your summer getaway of events, culture and food with at ALL.com.