5 ways to save money next time you book a holiday

Quentin LongBy Quentin Long
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Quentin Long’s insider hints on how to beat the booking engines and squeeze the best deal from your travel agent, hotel and airline directly next time you book your holiday.

Travel agents are your friends (and vice versa)

Travel agents can mark-up the itinerary price so you can negotiate their commission (“how about we half the commission and I’ll give you something in return" – such as referring friends to them)? Make friends with a travel agents and they might just call you next time they have some industry specials to offer.

The airfare price match reminder

Jetstar guarantees to price-match plus a further 10 per cent off (if there is an equivalent flight within an hour of the departure). So, if you are flying from Sydney to Melbourne, for example, check with Tiger first and then go back to Jetstar to see if you can get a better deal. (includes international flights, but there will be extra conditions).

Go straight to the hotel

Hotels often mark up prices 10 to 25 per cent on booking engine websites so there is room to negotiate if you phone the hotel directly. Where would the hotel rather see the commission go, to the hotel or to the booking engine?

Get in with the staff

Hotel and airline staff can dictate how happy your flight/stay will be so be nice and friendly and they can perhaps put you at the top of the upgrades queue or make sure you get the best room in the house or give you extras like wine, meals and massages, for example.

The art of complaining

If you do have a legitimate complaint you may be able to get something out of it: upgrades, free gifts. Be assertive without being aggressive and sob stories are okay used sparingly.

Quentin Long
Quentin Long is the Co-Founder and Managing Director of Australian Traveller Media. Quentin is a sought-after travel media commentator. He is Australia’s most trusted source for travel news and insights, having held weekly radio segments across the country since 2006, and regularly appearing on Channel 9’s Today and A Current Affair programs from 2010. Don't ask him his favourite travel experience as that's like asking him to choose a favourite child. However he does say that Garma Festival is the one travel experience that changed him the most.
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This geological wonder is hiding in the heart of Victoria

    Michael TurtleBy Michael Turtle
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    Mythical, historical and most of all, spectacularly beautiful, Buchan Caves demands you take your time – and a tour. 

    In the pools of water, so still they could be mirrors, the reflections of the stalactites make these limestone towers seem even taller. Almost 400 million years ago, an underground river carved through the rock to create the Buchan Caves . Now, artworks created by dripping water adorn these subterranean galleries: stalactites hanging from the ceiling, pillars connecting some to the ground, even curtain-like wave formations clinging to the stone.

    Caves House
    Visit the caves for the day or stay onsite in the campground or at the self-contained Caves House. (Image: Ben Savage)

    “This is called the Fairy Cave because it’s full of fairy dust,” a guide tells visitors as they enter a cavern glittering with “calcite that’s solidified into thousands of tiny little diamond shapes”.  Buchan Caves is Victoria’s largest cave system, but Fairy Cave is a highlight and, along with nearby Royal Cave, is accessible only by tour. Naturally cold, naturally dark, these caverns deep below the surface light up as the local experts tell their stories. 

    couple walking in cave
    You’ll need to book a guided tour to see the caves. (Image: Tourism Australia)

    Among the hundreds of caves, some can be easily accessed from the surface. For instance, a casual stroll along the FJ Wilson Interpreted Walk, as kangaroos watch on from beneath acacia trees, leads into the 400-metre-long Federal Cave and its natural steps of white limestone. A slightly longer track, the Granite Pools Walk heads through soaring forest down into moss-covered gullies where the calls of lyrebirds trill through the leaves. 

    A quick history lesson on Buchan Caves 

    Buchan Caves
    Buchan Caves are a must-visit attraction in Gippsland. (Image: Tourism Australia)

    Among the geology and the nature are millennia of history. This part of East Gippsland connects the high country to the coast and was long a place of refuge for the local Gunaikurnai people on seasonal migrations to the mountains. Archaeological studies show humans lived here up to 18,000 years ago, with artefacts such as small stone tools found around the site. But not too far into the caverns – oh no! The Gunaikurnai didn’t dare venture deep into the dark at Buchan Caves, telling stories they were inhabited by gnome-like nyols (small grey-skinned creatures that could steal memories). 

    Buchan Caves Hotel
    The Buchan Caves Hotel was rebuilt after burning down in 2014. (Image: Jess Shapiro)

    By the early 1900s, more people had started to hear about these incredible caves and so the Moon family set up home at the site and started to run tours below ground for intrepid visitors. More than a century later, their historic residence is available as accommodation, with the three-bedroom house sleeping up to eight people and now equipped with modern amenities the Moons could only have dreamt of. 

    But whether you stay overnight or just spend the day here, it’s worth taking your time to explore more than just the main caves, to get a deeper understanding of one of Victoria’s fascinating geological attractions.