Quentin Long’s insider hints on how to beat the booking engines and squeeze the best deal from your travel agent, hotel and airline directly next time you book your holiday.
Travel agents are your friends (and vice versa)
Travel agents can mark-up the itinerary price so you can negotiate their commission (“how about we half the commission and I’ll give you something in return" – such as referring friends to them)? Make friends with a travel agents and they might just call you next time they have some industry specials to offer.
The airfare price match reminder
Jetstar guarantees to price-match plus a further 10 per cent off (if there is an equivalent flight within an hour of the departure). So, if you are flying from Sydney to Melbourne, for example, check with Tiger first and then go back to Jetstar to see if you can get a better deal. (includes international flights, but there will be extra conditions).
Go straight to the hotel
Hotels often mark up prices 10 to 25 per cent on booking engine websites so there is room to negotiate if you phone the hotel directly. Where would the hotel rather see the commission go, to the hotel or to the booking engine?
Get in with the staff
Hotel and airline staff can dictate how happy your flight/stay will be so be nice and friendly and they can perhaps put you at the top of the upgrades queue or make sure you get the best room in the house or give you extras like wine, meals and massages, for example.
The art of complaining
If you do have a legitimate complaint you may be able to get something out of it: upgrades, free gifts. Be assertive without being aggressive and sob stories are okay used sparingly.
Quentin Long is the Co-Founder and Managing Director of Australian Traveller Media. Quentin is a sought-after travel media commentator. He is Australia’s most trusted source for travel news and insights, having held weekly radio segments across the country since 2006, and regularly appearing on Channel 9’s Today and A Current Affair programs from 2010. Don't ask him his favourite travel experience as that's like asking him to choose a favourite child. However he does say that Garma Festival is the one travel experience that changed him the most.
A town charmingly paused in time has become a hot mountain biking destination.
There’s a forest reserve full of eucalyptus and pines surrounding town – when you combine all the greenery with a main street of grand old buildings still standing from the Victorian Gold Rush, Creswick looks more period movie set than a 21st-century town.
Grand buildings from the Victorian gold rush. (Image: Visit Victoria)
This entire region of Victoria – the Central Goldfields – is as pretty-as-a-picture, but there’s something extra-special about Creswick. I used to live 30 minutes north; I’d drive in some evenings to cruise its main street at dusk, and pretend I was travelling back in time.
It was sleepy back then, but that’s changed. Where I used to walk through its forest, now I’m hurtling down the state’s best new mountain bike trails. There’s a 60-kilometre network of mountain bike trails – dubbed Djuwang Baring – which make Creswick the state’s hottest new mountain biking destination.
Meet Victoria’s new mountain biking capital
This historic town has become a mountain biking hotspot.
Victoria has a habit of turning quiet country towns into mountain biking hotspots. I was there in the mid-2000s when the tiny Otways village of Forrest embarked on an ambitious plan to save itself (after the death of its timber cutting industry) courtesy of some of the world’s best mountain bike trails. A screaming success it proved to be, and soon mountain bike trails began popping up all over Victoria.
I’m no expert, so I like that a lot of Creswick’s trails are as scenic as they are challenging. I prefer intermediate trails, such as Down Martuk, with its flowing berms and a view round every corner. Everyone from outright beginners to experts can be happy here. There’s trails that take me down technical rock sections with plenty of bumps. But there’s enough on offer to appeal to day-trippers, as much as hard-core mountain-bikers.
I love that the trails empty onto that grand old main street. There’s bars still standing from the Gold Rush of the 1850s I can refuel at. Like the award-winning Farmers Arms, not to be confused with the pub sharing its name in Daylesford. It’s stood since 1857. And The American Creswick built two years later, or Odessa Wine Bar, part of Leaver’s Hotel in an 1856-built former gold exchange bank.
The Woodlands is set on a large bushland property. (Image: Vanessa Smith Photography)
Creswick is also full of great cafes and restaurants, many of them set in the same old buildings that have stood for 170 years. So whether you’re here for the rush of the trails or the calm of town life, Creswick provides.
A traveller’s checklist
Staying there
Inside the Woodlands, a chic 1970s log cabin. (Image: Vanessa Smith Photography)
RACV Goldfields Resort is a contemporary stay with a restaurant, swimming pool and golf course. The Woodlands in nearby Lal Lal comprises a chic log cabin set on a 16-hectare property abundant in native wildlife.
Eating there
Le Peche Gourmand makes for the perfect pitstop for carb and sugar-loading.
Miss Northcotts Garden is a charming garden store with tea room. (Image: Visit Victoria)
Creswick State Forest has a variety of hiking trails, including a section of the 210-kilometre-long Goldfields Track. Miss Northcotts Garden is a quaint garden store with tea room.
