A guide to getting the most out of your frequent flyer points

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There are plenty of ways to spend your frequent flyer points: flights, accommodation and car rental is just the beginning in a multitude of offers.

Having said this, not all redemptions offer good value, and for most people it can be easy to make a poor value redemption without even realising. Personally, I aim to get at least two cents per point in value for each redemption I make with Qantas or Virgin Australia’s Velocity frequent flyer programs.

 

Although, often you can get much more than this. This guide aims to help you understand some of the best and worst value redemptions you can get when spending your points. All prices and points required for flights are quoted assuming a one-way trip.

The most questionable ways to spend frequent flyer points:

1. Redeeming points for products

Redeeming points for products is consistently one of the worst uses of frequent flyer points. It can be tempting to order the latest iPhone through an airline’s online reward store, but the amount charged often constitutes poor value when compared to flying with your points.

 

For example, you can pick up a Scanpan Techniq the Windsor saucepan online at the Qantas rewards store for 71,920 Qantas Points. Undoubtedly, this looks like a nice saucepan, but the sting comes when you take a closer look at that price point. I found the same pan online for $170 with multiple online retailers including Catch. This means that you would be valuing each point at around 0.24 cents, which is terrible value. For 3,500 fewer points you could redeem a Qantas business-class flight from Melbourne to Singapore.

2. Redeeming international economy flights

Typically, international economy reward seats offer poor to average value. Qantas economy flights from Melbourne to Hong Kong start at around $600 or 25,200 points and $138 in taxes for a points redemption. That means each point would be valued at around 1.8 cents. In comparison, a business-class redemption on the same flight works out to 4.5 cents per point.

3. Booking with Points Plus Pay

Most airlines offer an option to offset the ticket price of your flight using points. This means that you can use your points for any flight with available seats. As the points pricing is based on the cash fare, this method generally offers poor value in comparison to an award seat.

 

For example, using Qantas’s Points Plus Pay for a $249 economy flight from Melbourne to Perth (the cheapest Qantas flight on this route) would cost 37,900 points. This is especially poor value when considering that you could book two economy classic reward seats on the same flight for 1.9k fewer points!

4. Using points for hotel bookings

As you may have realised from previous redemptions, frequent flyer points often don’t stretch as far on the ground as they do in the air. Redeeming points for hotel bookings is no exception to this general rule.

 

Using dates in March, I found a four-night stay at the Sofitel Fiji Resort and Spa which booking direct was $864. Redeeming points for the same dates would have been a whopping 134,595 Qantas points or 135,100 Velocity points. That means you would be getting just 0.64 cents per point in value.

Some of the best ways to spend frequent flyer points:

1. Redeem for business not economy

One of the best ways to maximise the redemption value of your points is to redeem for flights in business class as opposed to economy. Plus, flying in business means you get to enjoy travelling in comfort and style.

 

Using Virgin Australia as an example, a reward flight from Sydney to Hong Kong would cost 59,500 points plus $50 in taxes for business or 27,800 points plus $35 in taxes for economy. With cash, a business ticket is more than $3000 and economy starts at around $600. Essentially, this means you are getting five times the value for around twice the points by booking an award seat.

 

This is why flying business on points is incredibly popular among frequent flyers.

Take a seat inside Virgin Business

2. Family pool your points and status credits

Most airline frequent flyer schemes allow you to ‘pool’ points and status credits from family members into one main account.

 

Of the two main frequent flyer schemes in Australia, Virgin Australia’s Velocity has the best family pooling features. Velocity allows members to set up an automatic transfer of points and/or Status Credits with family members living at the same address, with up to six family members allowed in the pool. Unfortunately, Qantas does not offer anything similar but instead allows points (and not status credits) to be transferred between family members.

 

Pooling your points together into one account is a fantastic way to accumulate points for that dream redemption and to gain elite status with an airline quickly.

3. Upgrading from economy using points

Requesting an upgrade using points when booked on a paid economy fare is one of the best ways to get excellent value out of your points. Often it is relatively painless, however it does involve an element of luck in getting your request approved.

 

Upgrades are approved based on status, meaning higher-status customers are processed first. Unfortunately, it is unlikely that your upgrade request will be approved for international flights, due to increased competition on these routes. Although, it is always worth a try, especially if you hold high status. Most of the time this works best for domestic flights where there is less competition.

Summary

Something important to consider when thinking about spending your frequent flyer points is the value you are getting for your redemption. As mentioned, I normally aim for two cents per point at a minimum with both Qantas and Velocity frequent flyer programs. Although the questionable redemptions mentioned in this article often represent poor value, it is always good to work out the value for yourself as things can change from time to time.

Tom Goward
Some say it's an obsession, others say it's love. Tom likes planes and flying them. He’s also a professional travel addict, with a knack for maximising loyalty points to travel at the pointy end of the plane. Did we mention Tom likes planes?
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8 of Australia’s ultimate road trips

From the Kimberley to Cape York, explore Australia’s epic and varied landscapes on curated and all-inclusive, intimate adventures via custom-built all-terrain coaches with Outback Spirit.

From the tip of the Northern Territory to the rugged coast of the country’s southernmost point, Australia is a continent ripe with diverse and distinct adventures that are captivating and inspiring in equal measure. Luckily, so many of them are accessible by car with epic road trips that showcase the journey as much as the destination. With Outback Spirit, the award-winning and eco-certified tour operator from leading experiential tourism group Journey Beyond, the road less travelled – accessible in custom-built all-terrain coaches chaperoned by expert local guides – is the only way to go.

From the dramatic jewels of the Kimberley in Western Australia to the remote stretches of Savannah Way in the country’s far north, Outback Spirit does all the hard work on all-inclusive, small-group tours that pause at an exclusive network of lodges and safari camps – so you can just enjoy the ride.

1. The Kimberley

With an otherworldly ambience that must be experienced to be understood, the Kimberley is a cornucopia of breathtaking cliffs, stunning gorges and exceptional waterways. A highlight of the 13-day Jewels of the Kimberley adventure is the spectacular 18-minute scenic helicopter flight over the Bungle Bungles. You’ll encounter a bounty of new perspectives elsewhere, too, between the astounding cruise through the Attenborough-approved Buccaneer Archipelago, humbling walks beneath ancient rock drawings, and evenings spent in the comfort of Outback Spirit’s exclusive-use, well-appointed Ngauwudu Safari Camp Safari Suites.

Ngauwudu Safari Camp
Relax in Ngauwudu Safari Camp Safari Suites.

2. Arnhem Land

The Traditional Lands of the Yolngu People reach into your heart and stay there. Outback Spirit’s 13-day Arnhem Land Wetlands & Wildlife tour was conceived in extensive consultation with Traditional Owners to guarantee a true immersion in Country. Explore the world’s largest outdoor rock art gallery; try your luck catching a metre-long barramundi; and discover pristine ecosystems from freshwater swamps to rocky escarpments. Relax each night in comfortable lodges exclusive to Outback Spirit, including the iconic Seven Spirit Bay Resort. Here, sophisticated luxury villas are perched on the bay’s edge overlooking clear, turquoise waters of Coral Bay.

Seven Spirit Bay in arnhem land
Enjoy the views at Seven Spirit Bay Resort.

3. Cape York

Travelling from Cairns to Cape York and back over 13 days, the small-group Cape York Wilderness Adventure tour runs from May to September, with unparalleled access to stunning sacred destinations and vibrant experiences on Thursday, Horn and Friday islands in the Torres Strait. The World Heritage-listed Daintree Rainforest is a star of the expedition, with the exclusive guided Dreamtime Gorge Walk with a Kuku Yulanji elder taking place beneath lush ferns, with the commanding rumble of Mossman Gorge in the distance.

tour guide at Mossman Gorge
Join the Dreamtime Gorge Walk. (Image: TEQ)

4. Margaret River

The nine-day Margaret River & Rottnest Discovery highlights fine wine, great food, art, music and local produce at Leeuwin Estate on the vineyard-packed banks of the Margaret River, pausing to explore the ancient underground caves and towering Karri timber forests. Start the journey with a ride on the iconic Indian Pacific and pop to Rottnest Island on the tail-end of the trip, with 10,000 quokkas to befriend and 63 gorgeous beaches to explore before lunch. With bubbles included, of course.

food and wine at Leeuwin Estate
Treat your tastebuds at Leeuwin Estate. (Image: Tourism WA)

5. Savannah Way

On this 15-day Leichhardt’s Savannah Expedition , Outback Spirit’s custom all-terrain Mercedes-Benz coaches cross two states from Cairns to Darwin. After visiting the most northerly camp of the Burke and Wills Expedition of 1860/61 and visiting the see-it-to-believe-it Millaa Millaa Falls (refreshing swim optional!), you’ll indulge in three nights at the million-acre Lorella Springs Station, a sunset dinner cruise on the Gulf of Carpentaria and a dip in warmed thermal pools in the middle of the wilderness.

aerial of Millaa Millaa Falls
Dive into Millaa Millaa Falls. (Image: TEQ)

6. Central Australia

The captivating splendour of Uluru is the central focus of the eight-day Red Centre Explorer tour, which includes Alice Springs and Kings Canyon among its stops. Hosted on the sacred lands of the Pitjantjatjara and Yankunytjatjara Anangu, this itinerary is grounded in the landscape, with visits to the critically acclaimed Field of Light installation, a multi-course dinner under the stars at Ayers Rock Resort, and a didgeridoo performance to accompany bush-tucker-packed snacks all within the shadow of the sacred geological site. Awaken early for a sunrise over the pindan plateau, the image of which will remain in your memory for a lifetime to come.

two people in front of the field of light
Marvel at the Field of Light installation (Image: Tourism NT/ Lola and Jira/ Uluru Kata-Tjuta NP)

7. Flinders Ranges

The remote South Australian landscape is your playground on the 11-day Outback South Australia tour, which takes in the sights (including Wilpena Pound and beloved Lake Eyre), sounds and flavours of the ‘festival’ state. At Arkaroola Wilderness Sanctuary, cosmos chasers will enjoy a tour of the stars at the accredited onsite astronomical observatory as endangered yellow-footed rock wallabies bounce in the dark. The next day, guests will take to open-air 4WDs with expert guides for the Ridgetop Tour to explore the breathtaking, unique 1600-million-year-old landscape within the Flinders Ranges.

mist around Wilpena Pound in flinders ranges
See the impressive Wilpena Pound. (Image: Emile Ristevski)

8. Tasmania

Take in stunning views from Cradle Mountain-Lake St Clair National Park (or, afterwards, from the comfort of Cradle Mountain Lodge) on the 12-day curated Tasmanian Wilderness Explorer itinerary. Taste the incredible food on Bruny Island and wander Wineglass Bay in Freycinet National Park. Traverse the glacial-formed Dove Lake on a 5.7-kilometre hike; soak up sombre history at Port Arthur; and pose with penguins in Penguin before settling in for the night at Outback Spirit’s suite of exclusive partner lodges.

Wineglass Bay in tasmania
See the spectacular Wineglass Bay. (Image: Chad Dewson)

Find your Outback Spirit with the 2026 season. Book now to receive Earlybird savings up to $2200 per person at outbackspirittours.com.au .