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This Melbourne hotel has set the bar sky high

Welcome to Hotel Addict, a monthly column where I check into Australia’s best hotels and share what makes them worthy of your wishlist.

Pulling up to The Ritz-Carlton, Melbourne, someone is waiting for me. “Rachael?" he asks as the driver opens the car door. I’m taken aback by the promptness and personal recognition a level of service I hope I never get used to. The tone is set for the rest of my stay, which people have told me to expect will be exceptional.

It’s exciting that a wave of design-forward hotels has opened in Melbourne in recent years, from the cool 1 Hotel to the stylish Hannah St Hotel, raising the bar for established properties. It’s no longer enough to simply exist as a luxury hotel you really need to impress. The Ritz-Carlton, Melbourne opened its doors in March 2023 in the heart of the city’s central business district, near the Yarra River and Southbank arts precinct, and immediately asserted itself as the tallest hotel in Australia.

The ground floor at The Ritz-Carlton, Melbourne
The glamorous entry level features a striking gold staircase.

Melbourne-based architecture firm Cottee Park and Melbourne interior design firm BAR Studio were called upon to create this sleek hotel, featuring a quilted facade of glass and metal and a contemporary interior with a distinctly Melbourne feel that nods to the city’s architectural heritage and cosmopolitan spirit. While the entrance is at ground level, the main Sky Lobby and reception are on Level 80, a layout that’s common in Tokyo hotels and one that ensures every guest begins their stay on a high note. The journey from the ground floor showcases a golden spiral staircase, a Swarovski chandelier and a curated mix of Indigenous and contemporary artworks.

The main Sky Lobby and reception at The Ritz-Carlton, Melbourne
The main Sky Lobby and reception are on Level 80.

My ears pop as we ascend to reception for a seamless check-in. I head to the high-end, apartment-style Club Lounge for a glass of bubbles and nibbles. Where many hotel lounges feel stuffy and underwhelming, The Ritz-Carlton, Melbourne’s outpost shines. For starters, the view is incredible. On the 79th floor, it offers 180 -degree vistas of Melbourne’s east coast. Design-wise, it’s sleek, modern and flooded with natural light. As per usual, (see: my review of The Tasman), I order my obligatory cheese plate. It’s so generously portioned, I feel slightly guilty I don’t have a partner to share it with me. I overhear a conversation between staff and the couple sitting next to me, who are travelling from overseas. Their favourite thing about their stay has been the quality of the food. 

The Club Lounge at The Ritz-Carlton, Melbourne
The Club Lounge has the feel of a high-end apartment.
A cheese plate from The Ritz-Carltone, Melbourne
The Club Lounge offers breakfast, lunch, afternoon tea, evening hors d’oeuvres with drinks, and desserts.

I make my way to my Victoria Harbour King Room, which exudes understated luxury elevated by gold accents. I’m delighted to find a bottle of Moreau-Naudet Chablis and another cheese plate (my needs were definitely anticipated) waiting for me on the table. After all, part of the brand’s service philosophy is to go above and beyond to impress guests (see: the “$2,000 Rule").

The bathroom is spacious, stocked with Diptique products and featuring a bath and large double vanity. In true Ritz-Carlton fashion, there’s a walk-in wardrobe which adds to the feeling of luxury. Floor-to-ceiling windows that make way for the east-facing view make the room nice and bright.

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A modern room at The Ritz-Carlton, Melbourne
East-facing rooms boast spectacular views out to the ocean.
A bathroom at The Ritz-Carlton, Melbourne
Bathroom's are designed to take advantage of the view.

Melbourne is renowned for its hospitality scene, so staying in a hotel to dine feels almost sacrilegious. But someone’s got to do the hard work, and I willingly oblige, heading to dinner at the onsite modern Australian restaurant, Atria. Dining alone (especially without a book) can sometimes feel awkward, but staff are intuitive and ask if I’d like to sit at the chef’s table so I can watch the choreography of the kitchen while I dine. Again, the views are incredible (we’re looking out to the Dandenong Ranges now), which I enjoy while working through an indulgent seafood medley. 

The spectacular The Ritz-Carlton Suite.
The spectacular The Ritz-Carlton Suite.

It begins with a scallop and caviar tartlet paired with Suenen Champagne (the sommelier’s choice, and a good one at that), followed by tuna with pickled citrus, river mint, tuna bone cream and shiitake oil. But it’s the paperbark baked half rock lobster with mandarin, heirloom tomato vinaigrette and finger lime that makes me take out my phone to show my family. At $170 a pop, it’s not the cheapest item on the menu, but it’s a dish I’m unlikely to forget anytime soon. The sommelier guides me through a tasting of Chablis and Sancerre, cementing this as one of my favourite hotel meals I’ve ever had.

I collapse into my room’s plush bed and enjoy a luxurious, uninterrupted sleep before being woken up by the sun rising over the water.

Paperbark baked half rock lobster with mandarin, heirloom tomato vinaigrette and finger lime.
Paperbark baked half rock lobster with mandarin, heirloom tomato vinaigrette and finger lime.

The next morning, I head to the wellness area for a quick dip in the indoor, heated infinity pool. The modern design and skyline views make me feel like I’m in Tokyo. There is also a sauna, steam rooms and vitality pools to round out the wellness offerings, or for a more indulgent experience, you can book a treatment at the spa. 

I’m warmly welcomed back to the Club Lounge for breakfast. There’s a mix of small buffet bites and an à la carte menu spanning a pulled pork bun, caramelised honey toast and salmon benedict.

I’m feeling sky high after this stay and reluctant to head down in the lift and back to reality.

The indoor, heated infinity pool at The Ritz-Carlton, Melbourne
The heated infinity pool is the ultimate place to unwind.

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Details

Best for: Business travellers, hotel aficionados, couples and those looking for a stylish staycay.

Highlights: Service, views and dining.

Address: 650 Lonsdale St, Melbourne VIC 3000

Accessibility: Accessible rooms with roll-in showers, lowered hooks, and space for wheelchairs are available. All venues offer accessibility.

Price: From $650 per night

Club Lounge access: Only open to guests who book a room or suite that specifically includes Club Lounge access

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Rachael Thompson
Rachael Thompson is Australian Traveller's Evergreen Editor and Hotel Addict. She's responsible for the foundational content on AustralianTraveller.com, helping to manage and grow the brand’s destination guides. With a background in design and travel media, Rachael is dedicated to curating content that is as much informational as it is beautiful. She began her career at Belle magazine, before taking up editorial roles at Homes to Love and Bed Threads. When she's not writing, editing or optimising content, Rachael enjoys exploring the city's newest restaurants, bars and hotels. Next on her Aussie travel wish list is Lord Howe Island.
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How a $1 deal saved Bendigo’s historic tramways

The passionate community that saved Bendigo Tramways has kept the story of this city alive for generations.

It was an absolute steal: a fleet of 23 trams for just $1. But such a fortunate purchase didn’t happen easily. It was 1972 when the Bendigo Trust handed over a single buck for the city’s historic collection of battery, steam and electric trams, which had transported locals since 1890.

inside the historic Bendigo Tram
Bendigo Tramways is a historic transport line turned tourist service. (Image: Bendigo Heritage)

The city’s tram network had been declared defunct since 1970 due to post-war shortages in materials to upkeep the trams and declining passenger numbers as motor vehicles were increasing. However, determined locals would not hear of their beloved trams being sold off around the world.

The Bendigo Trust was enlisted to preserve this heritage, by converting the trams into a tourist service. The Victorian government approved a trial, however news spread that the Australian Electric Tramways Museum in Adelaide had acquired one of the streetcars for its collection.

a tram heading to Quarry Hill in 1957
A tram on its way to Quarry Hill in 1957. (Image: Bendigo Heritage)

An impassioned group rallied together to make this physically impossible. Breaking into the tram sheds, they welded iron pipes to the rails, removed carbon brushes from the motors, and formed a blockade at the depot. The community response was extraordinary, and a $1 deal was sealed.

A new chapter for the city’s fleet

the old Tramways Depot and Workshop
The old Tramways Depot and Workshop is one of the stops on the hop-on, hop-off service. (Image: Tourism Australia)

Today, Bendigo Tramways welcomes some 40,000 passengers annually, operating as a hop-on, hop-off touring service aboard the restored trams. Fifteen of the now 45-strong fleet are dubbed ‘Talking Trams’ because of the taped commentary that is played along the route. The trams loop between Central Deborah Gold Mine and the Bendigo Joss House Temple, which has been a place of Chinese worship since 1871, via other sites including the old Tramways Depot and Workshop.

a Gold Mine Bendigo Tram
The fleet comprises 45 trams that have been restored. (Image: Visit Victoria/Robert Blackburn)

Keeping things interesting, throughout the year visitors can step aboard different themed trams. Tram No. 302 becomes the Yarn Bomb Tram, decorated both inside and out with colourful crochet by an anonymous group of locals.

During the festive season, Tram No. 15 operates as a tinsel-festooned Santa Tram, and the big man himself hides out somewhere along the route for excited children to find. And on selected dates, the adults-only Groove Tram runs nighttime tours of the city, accompanied by local musicians playing live tunes and a pop-up bar.

the historic post office turned visitor centre in Bendigo
Visitors can hop on and off to see the city’s sites such as the historic post office turned visitor centre. (Image: Tourism Australia)

As well as preserving the city’s history, however, the continuation of the tram service has kept the skills of tram building and craftsmanship alive in a practical sense. Bendigo’s Heritage Rail Workshop is world-renowned for restoring heritage trams and repurposing vehicles in creative ways.

Locally, for example, Tram No. 918 was transformed into the Dja Dja Wurrung Tram with original Aboriginal artworks by emerging artist Natasha Carter, with special commentary and music that shares the stories and traditions of Bendigo’s first people. You can’t put a price on preserving history. Nonetheless, it was a dollar very well spent.