Welcome to Hotel Addict, a monthly column where I check into Australia’s best hotels, exploring not just the rooms, but the stories, service and settings that make each stay unforgettable and worthy of your wishlist.
Pulling up to The Ritz-Carlton, Melbourne, someone is already waiting for me. “Rachael?" he asks as the driver grabs my bags. I’m taken aback by the promptness and personal recognition – a level of service I may never get used to. The tone is set for the rest of my stay, which people have told me to expect will be exceptional.
It’s exciting that a wave of design-forward hotels has opened in Melbourne in recent years, from the cool 1 Hotel to the stylish Hannah St Hotel, raising the bar for established properties. It’s no longer enough to simply exist as a luxury hotel – you really need to impress. The Ritz-Carlton, Melbourne opened its doors in March 2023 in the heart of the city’s central business district, near the Yarra River and Southbank arts precinct, and immediately asserted itself as the tallest hotel in Australia.
The glamorous entry level features a striking gold staircase.
Melbourne-based architecture firm Cottee Park and Melbourne interior design firm BAR Studio were called upon to create this sleek hotel, featuring a quilted facade of glass and metal and a contemporary interior with a distinctly Melbourne feel that nods to the city’s architectural heritage and cosmopolitan spirit. While the entrance is at ground level, the main Sky Lobby and reception are on Level 80 – a layout common in Japanese hotels, ensuring every guest begins their stay on a high note. The journey from the ground floor showcases a golden spiral staircase, a Swarovski chandelier and a curated mix of Indigenous and contemporary artworks.
The main Sky Lobby and reception are on Level 80.
My ears pop as we ascend to reception for a seamless check-in. I head to the high-end, apartment-style Club Lounge for a glass of bubbles and nibbles. Where many hotel lounges feel stuffy and underwhelming, The Ritz-Carlton, Melbourne’s outpost shines. For starters, the view is incredible. On the 79th floor, it offers 180 -degree vistas of Melbourne’s east coast. Design-wise, it’s sleek, modern and flooded with natural light. As per usual, (see: my review of The Tasman), I order my obligatory cheese plate. It’s so generously portioned, I wish I had a +1 to share it with me. I overhear a conversation between staff and the couple sitting next to me, who are travelling from overseas – their favourite thing about their stay has been the quality of the food.
The Club Lounge has the feel of a high-end apartment.
The Club Lounge offers breakfast, lunch, afternoon tea, evening hors d’oeuvres with drinks, and desserts.
I make my way to my Victoria Harbour King Room, which exudes understated luxury elevated by gold accents. I’m delighted to find a bottle of Moreau-Naudet Chablis and another cheese plate (my needs were definitely anticipated) waiting for me on the table. Part of the brand’s service philosophy is going above and beyond to impress guests (see: the “$2,000 Rule"). The bathroom is spacious, with a bath, large double vanity and it’s stocked with Diptique products. In true Ritz-Carlton fashion, there’s a walk-in wardrobe which adds to the feeling of luxury. Floor-to-ceiling windows that make way for the east-facing view make the room nice and bright.
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AI Prompt
East-facing rooms boast spectacular views out to the ocean.
Bathroom's are designed to take advantage of the view.
Melbourne is renowned for its hospitality scene, so staying in a hotel to dine feels almost sacrilegious. But someone’s got to do the hard work, and I willingly oblige, heading to dinner at the onsite modern Australian restaurant, Atria. Dining alone (especially without a book) can sometimes feel awkward, but staff are intuitive and ask if I’d like to sit at the Chef’s table so I can observe the choreography of the kitchen. Again, the views are incredible (we’re looking out to the Dandenong Ranges now), which I enjoy while working through an indulgent seafood medley.
The spectacular The Ritz-Carlton Suite.
It begins with a scallop and caviar tartlet paired with Suenen Champagne (the sommelier’s choice, and a good one at that), followed by tuna with pickled citrus, river mint, tuna bone cream and shiitake oil. But it’s the paperbark baked half rock lobster with mandarin, heirloom tomato vinaigrette and finger lime that makes me take out my phone to show my family. At $170 a pop, it’s not the cheapest item on the menu, but it’s a dish I’m unlikely to forget anytime soon. The sommelier guides me through a tasting of Chablis and Sancerre, cementing this as one of my favourite hotel meals I’ve ever had.
I collapse into my room’s plush bed and surrender to a luxurious, uninterrupted sleep before being woken up by the sun rising over the water.
Paperbark baked half rock lobster with mandarin, heirloom tomato vinaigrette and finger lime.
The next morning, I head to the wellness area for a quick dip in the indoor, heated infinity pool. The modern design and skyline views make me feel like I’m in Tokyo. There is also a sauna, steam rooms and vitality pools to round out the wellness offerings, or for a more indulgent experience, you can book a treatment at the spa.
I’m warmly welcomed back to the Club Lounge for breakfast. There’s a mix of small buffet bites and an à la carte menu spanning a pulled pork bun, caramelised honey toast and salmon benedict.
I’m feeling sky high after this stay and reluctant to descend down the lift and back to reality.
The heated infinity pool is the ultimate place to unwind.
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Details
Best for: Business travellers, hotel aficionados, couples and those looking for a stylish staycay.
Highlights: Service, views and dining.
Address: 650 Lonsdale St, Melbourne VIC 3000
Accessibility: Accessible rooms with roll-in showers, lowered hooks, and space for wheelchairs are available. All venues offer accessibility.
Price: From $650 per night
Club Lounge access: Only open to guests who book a room or suite that specifically includes Club Lounge access
Rachael Thompson is Australian Traveller's Evergreen Editor and a self-proclaimed cheese and Chablis connoisseur. In her role, she creates and manages online content that remains relevant and valuable over time. With a background in publishing and e-commerce in both interior design and travel, Rachael is dedicated to curating engaging content that informs and inspires. She began her career at Belle magazine, then went on to become Senior Content Producer at Homes to Love focusing on Australian House & Garden and Belle, followed by Editor at Bed Threads. Her work has also appeared in Qantas Travel Insider. When she's not writing, editing, or optimising content, Rachael enjoys exploring the city's newest restaurants, bars, and hotels. Next on her Aussie travel wish list are Uluṟu-Kata Tjuṯa National Park and Lord Howe Island.
Beyond the winding bitumen and coastal views lies another side to Victoria’s most famous route.
There’s something hypnotic about this stretch of Victoria’s coast. Maybe it’s the way the road hugs the ocean so tightly, or how the cliffs catch the sun in colours you can’t name. Or, for local Victorians who drove this route as kids, maybe it’s the memories of winding through the impossibly tall trees as they seemingly guide you on your journey like wooden guardian angels. Most travellers know it for the 12 Apostles, but there are plenty of alternate experiences on the Great Ocean Road equally as worthy of your time.
So, next time you’re in that neck of the woods, park that car, stretch those legs and try these experiences.
1. Discover living culture at Budj Bim
Walk across the world’s oldest known aquaculture system. (Image: Visit Victoria)
Breakaway Creek’s Budj Bim Cultural Landscape is a masterclass in educational storytelling. Join a guided tour with Budj Bim Cultural Landscape Tourism to walk across the world’s oldest known aquaculture system, where the Gunditjmara people built sophisticated eel traps and stone channels more than 6,000 years ago.
Budj Bim’s aquaculture system predates Egypt’s pyramids by roughly 2,000 years, making it one of the oldest examples of human engineering on Earth. If that’s not enough to get your history-loving family members involved in this road trip, we’re out of ideas.
2. Unwind in the hot springs at Warnambool
Let mineral-rich water heal you.
If your legs need a break after a long drive, Deep Blue Hot Springs is your remedy. The geothermal pools sit just metres from the coastline, filled with mineral-rich water that bubbles up from deep underground. Move between open-air baths, waterfall pools and quiet zones made for meditation.
The water in Deep Blue’s geothermal pools comes from an ancient aquifer nearly 850 metres below the Earth’s surface, which, in non-scientific terms, means it’s far more likely to have healing properties than the mineral water you’d find at the supermarket.
3. Take to the air at Princetown
See an icon from a different view.
You may have seen the Twelve Apostles from the trusty viewing platform, but a helicopter flight with 12 Apostles Helicopters shows you just how sprawling and rugged this coastline really is.
The trip covers everything from Port Campbell to London Bridge (not to be confused with the UK’s own), giving you a rare chance to watch waves carving the limestone cliffs from above. It’s worth noting that the limestone stacks of the Twelve Apostles are said to erode by roughly two centimetres each year, so the longer you leave it, the less of the Apostles you’ll see.
4. Step into the past at Flagstaff Hill
Visit a time of yore.
Continue the tour through Warnambool at Flagstaff Hill Maritime Village and Museum, a recreated 19th-century port town. Hear stories from the days when shipwrecks were as common as seagulls, with an astounding 180 ships believed to have sunk along the Shipwreck Coast in less than five years.
The night show, complete with lights, sound, and sea spray, brings the coastline’s most dramatic stories to life.
If you’re staying the night, Simon’s Waterfront offers relaxed dining with fresh local seafood and oceanfront views. Order the catch of the day and toast to the sailors who never made it ashore.
5. Learn to surf in Torquay, Lorne, or Anglesea
Learn how to hang 10. (Image: Visit Victoria)
Whether you’ve surfed before or can barely stand on a board, Go Ride A Wave will have you upright in no time. Torquay’s calm beaches are ideal for first-timers, while Lorne and Anglesea bring a bit more energy for those unafraid to get dunked.
Bells Beach, just down the road from Torquay, has even hosted the world’s longest-running professional surfing competition since 1962. So, for those eager to have a gander at pros using surfboards like they’re an additional appendage, the competition usually runs sometime in autumn.
6. Tackle the trails in Forrest
Hire a bike and explore MTB trails through the Otways.
Forrest is a haven for mountain bikers thanks to an expansive network of trails through stunning natural scenery. The Forrest trail network has almost 100 kilometres of singletrack across 36 trails, so there’s something for every level of rider. That’s including more than 60 kilometres of purpose-built mountain bike trails winding through the Otways’ dense forest. Cycle through ancient myrtle beech trees and towering tree ferns, with smaller ferns and soft mosses forming a carpet at your feet.
Hire a bike from Forrest MTB Hire and take your pick from easy, scenic rides to more challenging singletracks, such as Red Carpet or Rollercoaster.
7. See wildlife up close in Apollo Bay
Get help spotting the locals. (Image: Doug Gimsey)
If spotting koalas and kangaroos in the wild feels like winning the lottery, Wildlife Wonders gives you guaranteed sightings without cages or crowds. Every visit to the sanctuary helps fund the Conservation Ecology Centre which supports endangered species across the Otways, so your business is appreciated by humans and animals alike.
The guided walk takes you through protected Otways habitat where you might spot potoroos (or joey lookalikes for those unfamiliar with a potoroo), wallabies, and sleepy koalas lounging in the trees.
8. Visit the Cape Otway Lightstation
Delve into the tales of Cape Otway Lightstation.
Towering over the sea on a cliff above the Southern Ocean, Cape Otway Lightstation has been guiding ships since 1848. Before the lighthouse was built, Cape Otway was one of the most treacherous points on the Victorian coast, with dozens of shipwrecks occurring in its surrounding waters. Pick the right day, and you may bump into a local willing to tell you about the wreck of Eric the Red.
While at the Cape Otway Lightstation, explore the keeper’s quarters, walk the coastal trails, and take in views that only stop short at the horizon.
And no, contrary to popular belief, the Round the Twist lighthouse is actually located in Split Point, just shy of two hours in the direction of Melbourne. Nothing’s stopping you from embarking on a lighthouse crawl, though.
