The best way to book your first ever cruise

hero media
As part of our ‘Everything you need to know about cruising’ series, we take a look at how to book your first cruise.

We’re not here to frighten you, but there’s little about cruising that isn’t daunting for first-timers.

There’s a dizzying assortment of cruise lines, itineraries and destinations for one thing, and a whole lot of industry jargon that might as well be Aramaic for those who’ve yet to acquire their sea legs.

This isn’t to say you shouldn’t book a cruise almost immediately, only that a considered approach is required to match your expectations with the right vessel for you. Not quite sure how to go about that?

We’ve got the pros and cons of every which way to book a cruise, and between the two of us, we’re feeling pretty confident we can help you swipe right on the trip of a lifetime.

More from ‘Everything you need to know about cruising’:
Cruise vs Resort: the pros and cons of the different holidays
Everything a first-time cruiser needs to know
Every question you ever had about cruising answered
Which Cruise Line? The dummy’s guide to choosing a cruise line

Booking on a cruise deals website

Is it a good idea to book your first cruise through a deals website? Probably not.

As far as heart-stopping moments go, stumbling across a ‘sail for 18 nights and pay only for three’ deal on a daily deals site is up there with finding a suitcase stuffed with cash on the side of the road.

If it sounds too good to be true, it almost certainly is, says Carl Frier, managing director Australasia, Cruise 1st, who advises first-time cruisers to avert their eyes and keep walking.

the ship of Celebrity Edge
Experience your first-ever cruise with Celebrity Cruises.

“One of the biggest mistakes first-timers can make with these sites is that they see a ‘sail three nights for the price of a bag of chips’ and think it’s an excellent way to dip their toes in the world of cruising, but they’re often the worst experience on a ship you could ever have," he explains.

“Often, these cheap deals attract those keen to get on the piss – hen nights, buck’s nights and every other kind of night you can think of – and if this is your first experience of cruising, you may end up with a distorted view of what cruising really is."

Another thing to note is that many of these sites purchase whole blocks of cabins – the good, the bad and the downright uncomfortable – so that while you might think you’re getting a good deal initially, there’s every chance you could end up sharing a wall with the engine room or having your balcony view obstructed by a great big life raft.

This isn’t to say the deals advertised through these sites can’t be of great value or have their place in the market, but they’re a far better bet for those who are either experienced cruisers or at the very least, those who have sailed with the advertised ship before and are therefore familiar with the ship’s layout, amenities, pros and cons.

the iconic suite facing the sea onboard Celebrity Edge
Take in panoramic views of the sea from the Celebrity Edge Iconic Suite.

Booking direct with a cruise line

Should I book my first cruise direct with a cruise line? Certainly but pick up the phone.

It might make sense to want to book through a cruise line’s website after you hear good things about one of its ships (after all, the advertised deals are often some of the best you’ll see), but in a world where there are in excess of 30 different cabin types, are you able to work out which one will be right for you and your family?

Are you across jargon such as ‘guaranteed stateroom’ or ‘starboard’ and do you have in-depth knowledge of hurricane seasons and school holiday periods across the globe?

Armchair cruising wizard or not, you’ll also have to factor in time and effort spent organising the extras that go hand-in-hand with a cruise yourself, says Emma Mumford, former marketing and communications manager, Cruiseco.

“This means you’ll need to work out what flights you need to make the cruise, what accommodation you’ll need to book at either end of the cruise, whether you need visas and vaccinations for ports and stay on top of organising everything yourself," she says.

the beer garden onboard Norwegian Cruise Line
Norwegian Cruise Line ships are highly rated by first-time cruisers.

The time-poor and the inexperienced need not apply. Calling the cruise line and speaking with one of its sales representatives is a far better option.

Obviously, you’ll be locked into its portfolio of ships, but this is a great way of getting some of the best rates around because they’re keen for your custom and to keep you as a loyal passenger for life.

Don’t be afraid to ask lots of questions but remember that you will need to do the legwork where extras surrounding the cruise are concerned.

an indoor pool onboard Ovation of the Seas
Soak in the rays at the adults-only solarium onboard Royal Caribbean’s Ovation of the Seas.

Booking a cruise through a travel agent

Is a generic travel agency ok to book my first cruise? Probably not.

Ask Mumford the question, “Why shouldn’t I book a cruise with my local, garden-variety travel agent who normally does our flights?’ and she volleys back a question of her own: “If you knew you needed a blood transfusion, would you attempt to get one from your local GP or would you undergo the procedure with someone who specialises in that field? As with any other industry, you need someone experienced in a particular skill set."

It’s a particularly dramatic way to kick off why talking cruises with a generic travel agency won’t work for a first-time cruiser, but it’s accurate, agrees Frier, who explains that there’s not a lot of variance between what the cruise lines offer agents in terms of commissions.

Coral Discoverer sailing across Great Barrier Reef
Coral Expeditions will take you to the Great Barrier Reef.

“This means that [an agent] who isn’t particularly passionate about cruising will be influenced by the simplicity of a sale," he says. “As in they’ll want to make a sale regardless of whether they truly believe a particular itinerary or cruise line is suitable or not and move on to another sale with someone else quickly."

Inexperience and a lack of emotional investment in cruising itself could see you and your family end up on a family ‘unfriendly’ cruise simply because the agent read it had a kids’ club, or you could find yourself keeping company with a ‘knitting with pet hair’ convention simply because it looked to be the best deal on the cruise you said you’d ‘heard good things about’. It is highly likely you’ll end up on a product that won’t meet your expectations.

the pool onboard Celebrity Edge
Do laps in Celebrity Edge’s long pool.

Booking with a cruising specialist

Should I book my first cruise with a cruising specialist? It is a good bet.

By now, there’s every chance you just want someone to listen to you, get you and tell you not only have they got their finger hovering over the cruise of your dreams at a great price, but that you will be together, booking such trips, until the end of time.

Enter the cruise specialist.

As the cruising market has exploded, so too has the number of specialist cruise agencies available – each one up to date with the latest developments within the industry, and each individual agent full to the brim with specialist knowledge.

an aerial view of the Ponant ship sailing from Broome to Darwin
Cruise the iconic Kimberley with Ponant. (Image: Nick Rains)

Deb Long is the former owner and founder of Weston Cruise & Travel and says not only is she a master cruise consultant who regularly cruises herself, but she also undergoes extensive training, attends trade days and conducts numerous ship inspections a year so that her Yoda-like skills when it comes to pairing the right itinerary with the right customer are second to none.

“Some of the questions I would ask a first-time cruiser is why do you want to go on a cruise? What do you want out of a holiday? What kind of hotel or holiday do you normally stay in and what kind of interests do you have? What are you looking for in a ship? And the list goes on," Long explains.

“I already know the ships inside and out but I also need to take my time getting to know the client so we can work together to find the right cruise that not only meets their needs but gives them some surprise and delight moments."

Long has a success rate that says she is doing something right. “Ninety per cent of our customers who book a cruise will book a second one within 18 months," she says.

True North cruise ship on West Coast of Australia
True North has purpose-built ships to access wilderness areas that bigger ships cannot go.

New best friend and peace of mind aside, cruise specialists are independently owned so they can give recommendations and sell products across the board – often with access to discounts or special offers you may not be able to find anywhere else.

Not sure where to get started? Long recommends visiting Cruise Lines International Association (CLIA) to find a cruise-accredited agency and start packing your bags. “With a dedicated specialist in your corner who is as invested in your holiday as you are, you really can’t go wrong."

the Ponant ship sailing across Montgomery Reef
Come aboard the Ponant ship and sail across Montgomery Reef.
Dilvin Yasa
Dilvin Yasa is a freelance journalist, author and TV presenter whose travels have taken her from the iceberg graveyards of Antarctica to the roaring rapids of Uganda. Always on the lookout for that next unforgettable meal, wildlife moment or 80s-themed nightclub, she is inexplicably drawn to polar destinations despite detesting the cold.
See all articles
hero media

8 incredible hikes just outside of Melbourne

Just over an hour from Melbourne, spectacular walking and hiking trails encompass ancient landscapes, forested ridgelines and volcanic peaks.

Just a short drive from the city, the urban sprawl gives way to rolling hills, mineral springs, and lush forests that will have you feeling like you’re in the bucolic countryside of France. Encompassing Daylesford , the Macedon Ranges, Castlemaine and the Central Goldfields, this pocket of Victoria is a region where nature, art, and wellness intertwine. Heritage towns hum with creativity, good food and wine, and welcoming locals. While Daylesford hikes, and those nearby, offer the chance to take a pause and reconnect with nature.

1. Hanging Rock Summit Walk

Hanging Rock Summit Walk
Take in views across the Macedon Ranges.

Etched into folklore, few places in Australia carry as much mystique as Hanging Rock. Rising dramatically from the plains near Woodend, this volcanic mamelon offers a beautiful nature walk. The walk begins at a gentle pace, weaving through shaded woodland before it gets a little steeper as the path starts to climb and twist to the summit. From here, you’ll have views that stretch across the Macedon Ranges. The walk is roughly 1.8 kilometres return, but the real reward lies in standing among the weathered boulders, feeling the age and energy of the earth beneath your feet.

2. Macedon Ranges Walking Trail

Macedon Ranges Walking Trail camel's hump lookout
Walk to Camel’s Hump. (Image: Clair Derwort)

The Macedon Ranges Walking Trail traverses around 19 kilometres of forest and mountain landscapes. The full trail is a six-hour circuit, with most of the walk being a grade three; however, you don’t have to tackle it all at once. There are shorter walks that will take you through the tall mountain ash forests, to tranquil picnic areas, and sweeping views from Camels Hump and the Memorial Cross. The best times of year to head out are autumn, when the mountain turns into a tapestry of crimson and gold, and spring, when wildflowers brighten the trail.

3. Mount Alexander Traverse

Mount Alexander Traverse
Take in the serenity.

Towering above the goldfields near Castlemaine, Mount Alexander is a granite giant that offers some great bushwalking trails. The Mount Alexander Traverse winds along the mountain’s rocky spine through dry eucalypt forest that opens up in sections to reveal beautiful panoramas across Loddon Valley and all the way to the distant Grampians. Once a site of ancient volcanic activity (and later a gathering place for the Dja Dja Wurrung people), the mountain’s granite tors are now quiet and create a beautiful, serene atmosphere for a moment of reflection while walking.

4. Murmuring Walk

Murmuring Walk daylesford hikes
Circle the picturesque Sanatorium Lake.

Located an easy drive from Daylesford, Murmuring Walk offers something a little different. Circling Sanatorium Lake, this free audio-guided walk aims to immerse you in the rhythms of Dja Dja Wurrung, Taungurung and Wurundjeri Woi Wurrung Country by blending the sounds of nature with a multi-layered soundtrack. There are two routes to explore while you listen: a shorter loop around the lake itself and a longer circuit that extends deeper into the woodland.

5. La Gerche Forest Walk

La Gerche Forest Walk
Walk into history on the La Gerche Forest trail.

Located in Creswick, the La Gerche Forest Walk honours the legacy of John La Gerche, a 19th-century forester who championed the regeneration of the then gold-rush-ravaged land. Today, over 100 years later, his replanting efforts have grown into a living cathedral of towering pines, oaks, and native gums. As you meander along the 2.2-kilometre circuit, you’ll find interpretive panels along the way that help tell the story of La Gerche’s vision, so you can learn as you wander.

6. Sailors Falls Loop

Sailors Falls Loop
See these spectacular falls. (Image: Visit Victoria)

Just outside Daylesford, Sailors Falls tumbles through a fern-lined gorge, fed by mineral springs. Thought to be named after the sailors who jumped ship to seek gold in the area during the 1850s gold rush, the loop walk begins at the car park and descends through a cool, shaded gully to the base of the falls. From here, you’ll make the climb back via the mineral springs. It’s a short but enchanting walk – about 1.5 kilometres in total, so make a day of it by packing a picnic to sit by the springs; you’ll feel worlds away from the city.

7. Paddys Ranges Loop Walk

Further north, the Paddys Ranges State Park loop reveals a different side of Victoria’s Heartland – dry forest, golden light and hints of a gold-rush past. This protected reserve is a stronghold of box-ironbark woodland, providing vital refuge for endangered species. In spring, the forest floor is awash with the colour of over 230 species of wildflowers, so a springtime walk is a must-do. As you walk the 4.5-kilometre loop trail, keep an eye out for remnants of old mine shafts and rusted relics from the prospectors who once sought their fortunes here.

8. Mount Franklin Summit Walk

Mount Franklin Summit Walk
Take in forests and waterfalls along the way to the top of Mount Franklin.

An extinct volcano turned picnic ground, Mount Franklin (known as Lalgambook to the Dja Dja Wurrung people) is one of the region’s quiet marvels. The summit walk follows a narrow, winding path through native forest to the crater’s rim, where you’ll get glimpses of farmland and forest below. It’s a moderate climb – just over an hour return, so it can easily be done if you’re camping in the surrounding reserve for a weekend nature retreat.

The trails of Victoria’s Heartland offer a chance to reconnect with the landscape, local history and yourself. Start planning your next adventure at daylesfordmacedonlife.com.au.