A guide to getting the most out of your frequent flyer points

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There are plenty of ways to spend your frequent flyer points: flights, accommodation and car rental is just the beginning in a multitude of offers.

Having said this, not all redemptions offer good value, and for most people it can be easy to make a poor value redemption without even realising. Personally, I aim to get at least two cents per point in value for each redemption I make with Qantas or Virgin Australia’s Velocity frequent flyer programs.

 

Although, often you can get much more than this. This guide aims to help you understand some of the best and worst value redemptions you can get when spending your points. All prices and points required for flights are quoted assuming a one-way trip.

The most questionable ways to spend frequent flyer points:

1. Redeeming points for products

Redeeming points for products is consistently one of the worst uses of frequent flyer points. It can be tempting to order the latest iPhone through an airline’s online reward store, but the amount charged often constitutes poor value when compared to flying with your points.

 

For example, you can pick up a Scanpan Techniq the Windsor saucepan online at the Qantas rewards store for 71,920 Qantas Points. Undoubtedly, this looks like a nice saucepan, but the sting comes when you take a closer look at that price point. I found the same pan online for $170 with multiple online retailers including Catch. This means that you would be valuing each point at around 0.24 cents, which is terrible value. For 3,500 fewer points you could redeem a Qantas business-class flight from Melbourne to Singapore.

2. Redeeming international economy flights

Typically, international economy reward seats offer poor to average value. Qantas economy flights from Melbourne to Hong Kong start at around $600 or 25,200 points and $138 in taxes for a points redemption. That means each point would be valued at around 1.8 cents. In comparison, a business-class redemption on the same flight works out to 4.5 cents per point.

3. Booking with Points Plus Pay

Most airlines offer an option to offset the ticket price of your flight using points. This means that you can use your points for any flight with available seats. As the points pricing is based on the cash fare, this method generally offers poor value in comparison to an award seat.

 

For example, using Qantas’s Points Plus Pay for a $249 economy flight from Melbourne to Perth (the cheapest Qantas flight on this route) would cost 37,900 points. This is especially poor value when considering that you could book two economy classic reward seats on the same flight for 1.9k fewer points!

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4. Using points for hotel bookings

As you may have realised from previous redemptions, frequent flyer points often don’t stretch as far on the ground as they do in the air. Redeeming points for hotel bookings is no exception to this general rule.

 

Using dates in March, I found a four-night stay at the Sofitel Fiji Resort and Spa which booking direct was $864. Redeeming points for the same dates would have been a whopping 134,595 Qantas points or 135,100 Velocity points. That means you would be getting just 0.64 cents per point in value.

Some of the best ways to spend frequent flyer points:

1. Redeem for business not economy

One of the best ways to maximise the redemption value of your points is to redeem for flights in business class as opposed to economy. Plus, flying in business means you get to enjoy travelling in comfort and style.

 

Using Virgin Australia as an example, a reward flight from Sydney to Hong Kong would cost 59,500 points plus $50 in taxes for business or 27,800 points plus $35 in taxes for economy. With cash, a business ticket is more than $3000 and economy starts at around $600. Essentially, this means you are getting five times the value for around twice the points by booking an award seat.

 

This is why flying business on points is incredibly popular among frequent flyers.

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2. Family pool your points and status credits

Most airline frequent flyer schemes allow you to ‘pool’ points and status credits from family members into one main account.

 

Of the two main frequent flyer schemes in Australia, Virgin Australia’s Velocity has the best family pooling features. Velocity allows members to set up an automatic transfer of points and/or Status Credits with family members living at the same address, with up to six family members allowed in the pool. Unfortunately, Qantas does not offer anything similar but instead allows points (and not status credits) to be transferred between family members.

 

Pooling your points together into one account is a fantastic way to accumulate points for that dream redemption and to gain elite status with an airline quickly.

3. Upgrading from economy using points

Requesting an upgrade using points when booked on a paid economy fare is one of the best ways to get excellent value out of your points. Often it is relatively painless, however it does involve an element of luck in getting your request approved.

 

Upgrades are approved based on status, meaning higher-status customers are processed first. Unfortunately, it is unlikely that your upgrade request will be approved for international flights, due to increased competition on these routes. Although, it is always worth a try, especially if you hold high status. Most of the time this works best for domestic flights where there is less competition.

Summary

Something important to consider when thinking about spending your frequent flyer points is the value you are getting for your redemption. As mentioned, I normally aim for two cents per point at a minimum with both Qantas and Velocity frequent flyer programs. Although the questionable redemptions mentioned in this article often represent poor value, it is always good to work out the value for yourself as things can change from time to time.

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Tom Goward
Some say it's an obsession, others say it's love. Tom likes planes and flying them. He’s also a professional travel addict, with a knack for maximising loyalty points to travel at the pointy end of the plane. Did we mention Tom likes planes?
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Two of the best festivals are coming to Ballarat: here’s how to plan for them

(Credit: Tony Evans)

    Gemma Kaczerepa Gemma Kaczerepa
    Come for a couple of unmissable festivals, stay for a long, leisurely weekend of wining, dining and exploring all the heritage-rich glory Ballarat has to offer.

    Far from a sleepy town, the historic city of Ballarat is an unexpectedly vibrant cultural and culinary destination. Year-round, it hosts a roster of events and experiences – including the upcoming Ballarat Heritage Festival, a celebration of the city’s past, and the new Ballarat Craft and Design Week, a must for fans of all things handmade and thoughtfully designed.

    Beyond the festivals, there’s a bevy of things to see, do, eat and drink – making a weekend in Ballarat an absolute no-brainer.

    Plus, just 90 minutes away from Melbourne by car along the Western Freeway or an easy train ride from Southern Cross, getting here is simple and stress-free.

    Day 1

    Morning

    Perridak Arts ballarat
    Peruse works by local First Nations artists at Perridak Arts. (Credit: Tony Evans)

    Start your Ballarat jaunt at Johnny Alloo, a beautifully restored cafe harking back to the 1870s with original details and contemporary touches. Order a seasonal plate from the all-day brunch menu alongside a cleverly reimagined ‘cup of tea’ – the cafe’s very own Earl Grey-infused early bird spritz.

    Next, head to Perridak Arts, a First Nations-owned and operated gallery filled with powerful works by local First Nations artists. Your next stop is Hop Lane, an alleyway crowned by a floating canopy of technicoloured umbrellas and centred on Hop Queen, a striking mural of a commanding female figure.

    Afternoon

    The Pottage ballarat
    Create your own artworks at The Pottage. (Credit: Mass Motion)

    Cobb’s Coffee is a firm favourite for consistently good coffee and thoughtful food, making it a solid lunch spot. The cafe’s signature sandwiches and toasties are well worth trying as you take in the heritage surrounds.

    While away your afternoon at The Pottage, where Ballarat ceramicist and social media favourite Shelby Sherritt has just moved into brand-new digs. Try a throwing workshop, or pick a piece of pottery to paint from the extensive collection (the team will post it to you once it’s fired).

    Now it’s time to check into Hotel Vera, the newest boutique accommodation in the city’s already-impressive line-up. The hotel presents a modern spin on Ballarat’s gold rush-era past – think design-led rooms, gold detailing and a curated art collection. There are only seven suites, each as beautifully finished as the next, with high-quality linens and plush furnishings.

    Evening

    Babae hotel vera ballarat
    Sit down to a seven-course feast at Babae. (Credit: Einwick)

    Treat yourself to a pre-dinner drink at Grainery Lane. The saloon-style bar has rich, period-inspired decor (including an original bar top sourced from Chicago) and drinks reminiscent of 1900s classics, crafted with local ingredients.

    Head back to Hotel Vera for a seven-course feast at Babae. This intimate dining room serves up a refined, ever-evolving menu made with exceptional produce and is a truly memorable experience.

    Day 2

    Spencer & Nick Ballarat Craft and Design Week
    Spend the day at Ballarat Craft and Design Week. (Credit: Klapper Films)

    Linger over a slow breakfast at Hotel Vera. You’ll graze your way through a spread of locally sourced treats, from toasted granola and pastries to seasonal fruit, and will need a strong coffee before a busy day at the main event: Ballarat Craft and Design Week.

    This year marks the event’s inauguration, a celebration of artists, makers, designers and manufacturers. It’s a testament to Ballarat’s position as a UNESCO Creative City of Crafts and Folk Art.

    The festival features a thoughtfully curated roster of events and activities, including free talks, hands-on workshops where you can craft your own keepsake, displays, studio tours and more. The central theme is Bound, with a flagship exhibition hosted in Ballarat’s grand and iconic Mining Exchange. The exhibition brings together five immersive projects designed to be touched, explored and experienced.

    Afternoon

    Pancho ballarat
    Discuss your favourite artworks over lunch at Pancho. (Credit Einwick)

    The Craft and Design program continues at The Unicorn Collection. The gallery is hosting Why Are You Here?, an installation presented by artists from the community that centres on the meaning of Ballarat as home.

    Recharge with lunch at Pancho, which turns out vibrant food from across Central and South America. Make sure to order from the specials board, often featuring dishes from more far-flung locations.

    For a top-up of local craftsmanship, a visit to Wootten is a must. This workshop and retail space is a Ballarat institution, making and selling made-to-order and customised footwear alongside a selection of handcrafted leather goods.

    Evening

    Mr Jones restaurant in Ballarat
    Ballarat’s streets contain incredible dining options. (Credit: Tony Evans)

    Book a table at Mr Jones, headed by chef Damian Jones, who’s worked in Michelin-Starred restaurants around the globe. The modern Asian menu changes weekly, but you can always expect the very best ingredients cooked with precision and restraint.

    Finish off your day of art and exploration with a nightcap (and maybe a cheeky late-night snack) at Renard. This intimate and atmospheric cocktail bar does clever drinks alongside French-leaning small plates – we love the smoked trout pate and goat’s cheese doughnuts.

    Day 3

    Morning

    Black Cat Truffles
    Stop into Black Cat Truffles before heading home. (Credit Einwick)

    It’s your final morning in Ballarat (that is, until you inevitably return), so it’s worth making it an unhurried one. Turret Cafe is your best bet for a relaxed and satisfying breakfast, with a produce-driven all-day menu and excellent coffee inside a character-filled setting.

    A wander around the leafy Ballarat Botanical Gardens, followed by an excursion to Ross Creek Gallery, is the ideal way to stretch your legs after your morning feast. The gardens are replete with seasonal flower displays and heritage-listed trees, while the gallery is hosting a group exhibition centred on printmakers from across the region as part of Craft and Design Week.

    Farewell your weekend escape – and fuel up for the journey home – at Black Cat Truffles. True to its name, the restaurant serves truffle-infused dishes (alongside regular fare) and the surrounding farm hosts truffle hunts and experiences. Pair your meal with a drop from the on-site Meredith Wines cellar door.

    Can’t make it for Ballarat Craft + Design Week? Time this itinerary for the annual Ballarat Heritage Weekend, returning 21-24 May, or the magical Ballarat Winter Festival, 27 June – 19 July. Start planning at visitballarat.com.au.