A guide to getting the most out of your frequent flyer points

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There are plenty of ways to spend your frequent flyer points: flights, accommodation and car rental is just the beginning in a multitude of offers.

Having said this, not all redemptions offer good value, and for most people it can be easy to make a poor value redemption without even realising. Personally, I aim to get at least two cents per point in value for each redemption I make with Qantas or Virgin Australia’s Velocity frequent flyer programs.

 

Although, often you can get much more than this. This guide aims to help you understand some of the best and worst value redemptions you can get when spending your points. All prices and points required for flights are quoted assuming a one-way trip.

The most questionable ways to spend frequent flyer points:

1. Redeeming points for products

Redeeming points for products is consistently one of the worst uses of frequent flyer points. It can be tempting to order the latest iPhone through an airline’s online reward store, but the amount charged often constitutes poor value when compared to flying with your points.

 

For example, you can pick up a Scanpan Techniq the Windsor saucepan online at the Qantas rewards store for 71,920 Qantas Points. Undoubtedly, this looks like a nice saucepan, but the sting comes when you take a closer look at that price point. I found the same pan online for $170 with multiple online retailers including Catch. This means that you would be valuing each point at around 0.24 cents, which is terrible value. For 3,500 fewer points you could redeem a Qantas business-class flight from Melbourne to Singapore.

2. Redeeming international economy flights

Typically, international economy reward seats offer poor to average value. Qantas economy flights from Melbourne to Hong Kong start at around $600 or 25,200 points and $138 in taxes for a points redemption. That means each point would be valued at around 1.8 cents. In comparison, a business-class redemption on the same flight works out to 4.5 cents per point.

3. Booking with Points Plus Pay

Most airlines offer an option to offset the ticket price of your flight using points. This means that you can use your points for any flight with available seats. As the points pricing is based on the cash fare, this method generally offers poor value in comparison to an award seat.

 

For example, using Qantas’s Points Plus Pay for a $249 economy flight from Melbourne to Perth (the cheapest Qantas flight on this route) would cost 37,900 points. This is especially poor value when considering that you could book two economy classic reward seats on the same flight for 1.9k fewer points!

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4. Using points for hotel bookings

As you may have realised from previous redemptions, frequent flyer points often don’t stretch as far on the ground as they do in the air. Redeeming points for hotel bookings is no exception to this general rule.

 

Using dates in March, I found a four-night stay at the Sofitel Fiji Resort and Spa which booking direct was $864. Redeeming points for the same dates would have been a whopping 134,595 Qantas points or 135,100 Velocity points. That means you would be getting just 0.64 cents per point in value.

Some of the best ways to spend frequent flyer points:

1. Redeem for business not economy

One of the best ways to maximise the redemption value of your points is to redeem for flights in business class as opposed to economy. Plus, flying in business means you get to enjoy travelling in comfort and style.

 

Using Virgin Australia as an example, a reward flight from Sydney to Hong Kong would cost 59,500 points plus $50 in taxes for business or 27,800 points plus $35 in taxes for economy. With cash, a business ticket is more than $3000 and economy starts at around $600. Essentially, this means you are getting five times the value for around twice the points by booking an award seat.

 

This is why flying business on points is incredibly popular among frequent flyers.

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2. Family pool your points and status credits

Most airline frequent flyer schemes allow you to ‘pool’ points and status credits from family members into one main account.

 

Of the two main frequent flyer schemes in Australia, Virgin Australia’s Velocity has the best family pooling features. Velocity allows members to set up an automatic transfer of points and/or Status Credits with family members living at the same address, with up to six family members allowed in the pool. Unfortunately, Qantas does not offer anything similar but instead allows points (and not status credits) to be transferred between family members.

 

Pooling your points together into one account is a fantastic way to accumulate points for that dream redemption and to gain elite status with an airline quickly.

3. Upgrading from economy using points

Requesting an upgrade using points when booked on a paid economy fare is one of the best ways to get excellent value out of your points. Often it is relatively painless, however it does involve an element of luck in getting your request approved.

 

Upgrades are approved based on status, meaning higher-status customers are processed first. Unfortunately, it is unlikely that your upgrade request will be approved for international flights, due to increased competition on these routes. Although, it is always worth a try, especially if you hold high status. Most of the time this works best for domestic flights where there is less competition.

Summary

Something important to consider when thinking about spending your frequent flyer points is the value you are getting for your redemption. As mentioned, I normally aim for two cents per point at a minimum with both Qantas and Velocity frequent flyer programs. Although the questionable redemptions mentioned in this article often represent poor value, it is always good to work out the value for yourself as things can change from time to time.

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Tom Goward
Some say it's an obsession, others say it's love. Tom likes planes and flying them. He’s also a professional travel addict, with a knack for maximising loyalty points to travel at the pointy end of the plane. Did we mention Tom likes planes?
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9 hotels transforming how we experience Australia’s icons

These stylish stays are destinations in their own right, blending the best of a private residence with the service of a hotel.

In 2026, holidays aren’t just about the destination. Modern travellers want more than just a stunning location to explore; they want accommodation that’s an experience in and of itself, with spacious rooms and superb facilities.  

ALL Accor is setting the new standard with its apartments and villas collection that combines the best of both worlds: residential-style spaces with hotel amenities, in some of Australia’s most sought-after locations, whether you’re travelling as a family, friend group or couple. 

Discover some of Australia’s most iconic locations, to start. 

The new main attraction

Dining with views of Sydney’s iconic landmarks.
Make your next Australian getaway unforgettable with ALL Accor Apartments and Villas.

The perfect holiday is now as much about where you stay as it is the destination itself. ALL Accor’s Apartments and Villas make the accommodation part of the getaway, and place you in some of Australia’s most sought-after corners.  

Imagine watching boats drift across Sydney Harbour from your balcony, cycling through the coastal beauty of Kingscliff or sipping world-class wine by the beach in Margaret River. The collection brings two experiences together: the freedom and space of self-contained stay and the high-end services of a hotel. 

Iconic beaches

A private balcony overlooking the ocean.
Soak up oceanfront luxury with stunning sea views.

The Gold Coast has no shortage of fabulous stays, but Peppers Soul Surfers Paradise and Peppers Broadbeach share the crown for location and comfort.  

Experience laid-back luxury in the oceanfront towers where apartments and penthouses with sleek, minimalist interiors give way for glittering ocean views. Make yourself at home with creature comforts like well-appointed kitchens, large living and entertainment areas and modern laundry amenities. Plus, access to swimming pools and gyms.  

At Peppers Soul Surfers Paradise, you’re just steps from the iconic beach and can savour Mediterranean fare at Valentina Restaurant & Bar. While at Peppers Broadbeach, you’ll find a private cinema to relax between beach days, a DIY teppanyaki BBQ for guest use, Zen gardens and more than one pool to enjoy. 

Wine escape

Two women enjoying drinks by the pool with ocean views.
Stay steps from the sands of Bunker Bay.

Famed for its impossibly white sand beaches, enviable surf breaks and rolling vineyards, Margaret River spoils visitors in more ways than one. Your laid-back holiday dreams can be fully realised at Pullman Bunker Bay Resort Margaret River Region, a luxury resort with direct beach access and contemporary one- to three-bedroom self-contained villas overlooking Bunker Bay or the resort’s lake.  

Days are spent getting pampered at the on-site Vie Spa Bunker Bay, dipping into the infinity pool and savouring local produce at the ocean-facing restaurant, Other Side Of The Moon (did someone say Shark Bay scallops?). You’re well positioned for cellar door hopping to sample the region’s prized cabernet sauvignon and chardonnay, and to discover the many breathtaking walking trails and crystalline waters. 

Pristine nature

A private room surrounded by the lush greenery of Noosa National Park, a gem by ALL Accor Apartments and Villas.
Find your own private paradise in Noosa.

Noosa isn’t exactly a hidden gem, but at Peppers Noosa Resort & Villas in Noosa Heads, you’ll feel worlds away. Shrouded by the lush Noosa National Park and just a short jaunt from the pristine waters of Laguna Bay and the main drag, Hastings Street, the eco-friendly accommodation offers contemporary two-, three-, four- and five-bedroom villas that are more akin to staying in a private home.  

Made for entertaining, gaze upon sea or treetops from the spacious balconies and whip up a family feast in the full-sized kitchens. Or let someone do it for you at the on-site restaurant Park & Cove. You know you’ve reached paradise when the day’s hardest decisions are which spa treatment to indulge in and how long to spend lounging by one of three pools. 

City buzz

A woman sipping champagne in her bathrobe while admiring Sydney Harbour Bridge.
Make yourself at home by Sydney Harbour.

Staying in Sydney’s CBD often means compromising on space, but at Pullman Quay Grand Sydney Harbour, generously sized rooms can be found in the heart of Circular Quay. Wake up to sparkling Sydney Harbour views from one- and two-bedroom apartment-style suites equipped with home comforts like modern kitchens, large balconies, separate living spaces and room service.   

Beyond the swimming pool and sauna, the property is home to one of Sydney’s best restaurants – award-winning Flaminia – where a menu traversing Italy’s coastline delivers memorable plates like paccheri allo scoglio – a divine medley of calamari, mussels, vongole, white fish and cherry tomatoes.   

Our tip? Time your stay with New Year’s Eve and be rewarded with front-row seats to one of the world’s greatest fireworks displays – be sure to book a seat at the on-site bar, Acapulco El Vista, for front-row seats to the action.  

Seaside bliss

A private balcony overlooking the resort pool.
Experience the best of Kingscliff’s coast.

With its pristine coastline, World Heritage-listed national parks and thriving culinary scene, it’s no surprise travellers are finally catching on to the hedonistic delight that is the Tweed region.  

You can experience an idyllic coastal holiday at Peppers Salt Resort and Spa and Mantra on Salt Beach, which offer unparalleled access to Kingscliff’s beachside splendour and paddock-to-plate restaurants. Settle into self-contained one-, two- and three-bedroom spa apartments and lagoon-style swimming areas designed for leisurely afternoons taking refreshing dips and getting drinks from the pool bar delivered straight to your sun lounger.  

UNESCO escapes

A couple enjoying drinks in the pool with ALL Accor Apartments and Villas.
Trade burnout for a tropical getaway.

If you’re looking for the antidote to burnout or you’re craving a tropical getaway, make a beeline for either Pullman Port Douglas Sea Temple Resort or Spa or Peppers Beach Club & Spa Palm Cove.  

 Your luxurious launch pads to discovering the Daintree Rainforest and the Great Barrier Reef, both resorts have everything you need to properly disconnect and get into holiday mode, from wellness and spa facilities to on-site restaurants and spacious suite layouts. A weekend here is worth it alone for the sprawling lagoon pools where you can sip tropical cocktails from the swim-up bars. 

Start planning a holiday in a spacious villa or apartment that you’ll never forget at ALL.com