A guide to getting the most out of your frequent flyer points

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There are plenty of ways to spend your frequent flyer points: flights, accommodation and car rental is just the beginning in a multitude of offers.

Having said this, not all redemptions offer good value, and for most people it can be easy to make a poor value redemption without even realising. Personally, I aim to get at least two cents per point in value for each redemption I make with Qantas or Virgin Australia’s Velocity frequent flyer programs.

 

Although, often you can get much more than this. This guide aims to help you understand some of the best and worst value redemptions you can get when spending your points. All prices and points required for flights are quoted assuming a one-way trip.

The most questionable ways to spend frequent flyer points:

1. Redeeming points for products

Redeeming points for products is consistently one of the worst uses of frequent flyer points. It can be tempting to order the latest iPhone through an airline’s online reward store, but the amount charged often constitutes poor value when compared to flying with your points.

 

For example, you can pick up a Scanpan Techniq the Windsor saucepan online at the Qantas rewards store for 71,920 Qantas Points. Undoubtedly, this looks like a nice saucepan, but the sting comes when you take a closer look at that price point. I found the same pan online for $170 with multiple online retailers including Catch. This means that you would be valuing each point at around 0.24 cents, which is terrible value. For 3,500 fewer points you could redeem a Qantas business-class flight from Melbourne to Singapore.

2. Redeeming international economy flights

Typically, international economy reward seats offer poor to average value. Qantas economy flights from Melbourne to Hong Kong start at around $600 or 25,200 points and $138 in taxes for a points redemption. That means each point would be valued at around 1.8 cents. In comparison, a business-class redemption on the same flight works out to 4.5 cents per point.

3. Booking with Points Plus Pay

Most airlines offer an option to offset the ticket price of your flight using points. This means that you can use your points for any flight with available seats. As the points pricing is based on the cash fare, this method generally offers poor value in comparison to an award seat.

 

For example, using Qantas’s Points Plus Pay for a $249 economy flight from Melbourne to Perth (the cheapest Qantas flight on this route) would cost 37,900 points. This is especially poor value when considering that you could book two economy classic reward seats on the same flight for 1.9k fewer points!

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4. Using points for hotel bookings

As you may have realised from previous redemptions, frequent flyer points often don’t stretch as far on the ground as they do in the air. Redeeming points for hotel bookings is no exception to this general rule.

 

Using dates in March, I found a four-night stay at the Sofitel Fiji Resort and Spa which booking direct was $864. Redeeming points for the same dates would have been a whopping 134,595 Qantas points or 135,100 Velocity points. That means you would be getting just 0.64 cents per point in value.

Some of the best ways to spend frequent flyer points:

1. Redeem for business not economy

One of the best ways to maximise the redemption value of your points is to redeem for flights in business class as opposed to economy. Plus, flying in business means you get to enjoy travelling in comfort and style.

 

Using Virgin Australia as an example, a reward flight from Sydney to Hong Kong would cost 59,500 points plus $50 in taxes for business or 27,800 points plus $35 in taxes for economy. With cash, a business ticket is more than $3000 and economy starts at around $600. Essentially, this means you are getting five times the value for around twice the points by booking an award seat.

 

This is why flying business on points is incredibly popular among frequent flyers.

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2. Family pool your points and status credits

Most airline frequent flyer schemes allow you to ‘pool’ points and status credits from family members into one main account.

 

Of the two main frequent flyer schemes in Australia, Virgin Australia’s Velocity has the best family pooling features. Velocity allows members to set up an automatic transfer of points and/or Status Credits with family members living at the same address, with up to six family members allowed in the pool. Unfortunately, Qantas does not offer anything similar but instead allows points (and not status credits) to be transferred between family members.

 

Pooling your points together into one account is a fantastic way to accumulate points for that dream redemption and to gain elite status with an airline quickly.

3. Upgrading from economy using points

Requesting an upgrade using points when booked on a paid economy fare is one of the best ways to get excellent value out of your points. Often it is relatively painless, however it does involve an element of luck in getting your request approved.

 

Upgrades are approved based on status, meaning higher-status customers are processed first. Unfortunately, it is unlikely that your upgrade request will be approved for international flights, due to increased competition on these routes. Although, it is always worth a try, especially if you hold high status. Most of the time this works best for domestic flights where there is less competition.

Summary

Something important to consider when thinking about spending your frequent flyer points is the value you are getting for your redemption. As mentioned, I normally aim for two cents per point at a minimum with both Qantas and Velocity frequent flyer programs. Although the questionable redemptions mentioned in this article often represent poor value, it is always good to work out the value for yourself as things can change from time to time.

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Tom Goward
Some say it's an obsession, others say it's love. Tom likes planes and flying them. He’s also a professional travel addict, with a knack for maximising loyalty points to travel at the pointy end of the plane. Did we mention Tom likes planes?
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Why this luxurious Broome resort is the ultimate stay

    Angela Saurine Angela Saurine
    With its prime position on one of Australia’s most iconic beaches, lush tropical surrounds and exceptional dining, wellness and leisure experiences, Cable Beach Club Resort & Spa is the perfect base for exploring the spectacular Kimberley region

    For many travellers, Broome is the gateway to the wild grandeur of the Kimberley – a launch point for epic 4WD journeys along the legendary Gibb River Road, rugged outback tours and expedition cruises tracing the remote coastline. Whether you’re arriving dust-covered from the red dirt or preparing to venture deep into the region’s untamed landscapes, Cable Beach Club Resort & Spa offers the perfect place to begin or end the adventure. The only fully integrated resort in Broome, the property unfolds along meandering pathways that wind through lush tropical gardens, past tranquil lily ponds and hand-carved timber sculptures that subtly guide guests towards reception.

    Location

    camel ride along cable beach broome
    Let friendly staff help you book a camel ride on Cable Beach. (Credit: Tourism WA/ Matt Deakin)

    Cable Beach Club Resort & Spa lies just steps from the famed Cable Beach, where the silhouettes of camels crossing the shoreline at sunset have become one of Australia’s most enduring tourism images. The only beachfront resort in Broome, it’s also just a few minutes’ drive to the centre of town, where guests can wander through Chinatown and peruse its pearl stores and galleries or catch a movie beneath the stars at the heritage-listed Sun Pictures.

    The friendly team at the resort’s tour desk can also help tailor your stay, whether that’s an iconic camel ride along the beach, a visit to Willie Creek Pearl Farm to discover how the gems are harvested or a guided tour to see the ancient dinosaur footprints revealed among the rust-red rocks of Gantheaume Point at low tide.

    Style and character

    Cable Beach Club Resort broome lobby
    Walk into an eclectic blend of influences and eras.

    Few resorts capture the essence of their surroundings quite like Cable Beach Club Resort & Spa. First opened in 1988, the resort is a celebration of Broome’s rich multicultural past from its Japanese pearl divers to Chinese merchants. The result is an eclectic blend of influences and eras. The resort features wide timber verandas, corrugated iron walls and tin roofs designed to temper the tropical climate. To keep it breezy, Brrome’s signature lattice (a distinct painted timber lattice detailing iconic to the tropical architecture of the Kimberley region) has been used across the resort with two functions – allowing a breeze through while mainting privacy.

    Scattered throughout the manicured gardens is an impressive collection of rare Asian and international artefacts. Chinese bluestone lions stand sentinel at the entrance, while terracotta warrior horses, vermillion Japanese torii gates and traditional Shishi (lion-dog) statues lend an air of quiet grandeur. Fragrant with frangipani blossoms and shaded by century-old boab and mango trees, the grounds are also a haven for native wildlife. Birds provide a constant soundtrack, while wallabies and tiny lizards rustle through the foliage.

    Rooms

    Cable Beach Club Resort broome Price Jones Suite
    Sleep in comfort and style.

    The extensive accommodation options span studios, bungalows, club apartments, villas and suites. Family bungalows draw inspiration from the grand homes of Broome’s pearl masters, translating that heritage into generous layouts, high ceilings and verandahs that open to the gardens. Studios and suites are designed for couples and longer stays, pairing soft coastal tones with private balconies or terraces. While club apartments and suites offer multiple bedrooms, kitchen facilities and seamless indoor-outdoor living.

    Food and drink

    kichi kichi at Cable Beach Club Resort broome
    Tuck into an Asian fusion menu at Kichi Kichi.

    The dining scene at Cable Beach Club Resort & Spa reflects Broome’s position at the crossroads of the Indian Ocean and Asia, where coastal produce meets a tapestry of multicultural influences.

    Contemporary Asian fusion dishes – from crisp fried pork belly and roast Peking duck breast to Burmese lamb curry – deliver bold, vibrant flavours at Kichi Kichi. While the handmade tortellini filled with pearl meat and prawn served at atmospheric Italian restaurant, Cichetti, is the kind of dish that you will remember long after the final bite. Elsewhere on the menu, find effortless flair across dishes like Wedge Island octopus, market fish crudo and silky goat’s milk panna cotta.

    As the sun begins to dip below the horizon, Sunset Bar & Grill becomes the place to be. Here, guests gather over freshly shucked oysters, cured meat platters and buckets of sweet Exmouth prawns. Or, for a quieter evening in, guests can retreat to the comfort of their room and order from Cable Eats, the resort’s in-room dining service.

    Pools

    Cable Beach Club Resort broome ocean pool
    Relax by the adults-only Ocean Pool.

    Two distinct pool settings invite guests to shape their day exactly as they please. Drift into the calm of the adults-only Ocean Pool, where attentive service delivers dishes such as grilled prawn skewers and salt-and-pepper calamari straight to your cabana or sunbed well into the afternoon.

    The mood at the family-friendly Kimberley Pool – framed by a cascading waterfall, the heart of the resort’s recreational precinct – is decidedly more playful. Here, younger guests are catered for with a dedicated kids’ menu of familiar favourites including chicken nuggets, fish and chips and ham-and-cheese toasties, while parents can graze on more refined poolside fare, such as fried squid, soba noodle salad and gourmet burgers.

    Chahoya Spa & Salon

    Cable Beach Club Resort broome Chahoya Spa
    Book a treatment at Chahoya Spa.

    Chahoya Spa brings a refined sense of indulgence inspired by its Japanese name, meaning “pamper”, with signature treatments including the Kimberley Dreamtime ritual and Chahoya Pearl Massage designed to soothe tired bodies and quiet busy minds. There is also an on-site salon providing personalised cuts, colour services and restorative hair care, ensuring guests leave feeling polished and renewed.

    Other facilities

    yoga class in the buddha sanctuary at Cable Beach Club Resort broome
    Join a yoga class at the Buddha Sanctuary.

    Wellness continues at the Buddha Sanctuary, a serene open-air pavilion just beyond the main resort grounds, where yoga classes are held six days a week amid ornamental gardens and a striking 3.5-metre hand-carved crystal Buddha statue. Beyond the sanctuary, the resort caters to every pace of stay, with a children’s playground, mini golf, tennis courts and a fully-equipped gym. Guests can also browse the resort’s boutique gift shop, home to Allure South Sea Pearls – the brand behind Broome’s first dedicated pearl boutique in Chinatown.

    Book the ultimate Broome getaway at cablebeachclub.com.