What it’s really like to stay in a Capsule Hotel

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Is there enough room in Sydney’s first Japanese-style mini-stay, The Capsule Hotel, to swing a cat? Steve Madgwick takes the question (almost) literally.

With one hand I swing the cat around my capsule like a helicopter blade. I throw in comical meowing and hissing sound effects for good measure.

 

With my spare hand, I film it, shakily, on my iPhone. The phone’s battery suddenly dies. I swear at it. I sense a presence. I turn around. I’ve left my capsule door ajar.

 

A fluorescently dressed Japanese girl in puppy slippers stands behind me in the corridor; back firmly against the wall, eyebrows as high as they’ll go, as if deciding which way to run or whether to cry. From behind, it probably looks like I am swearing at the cat.

 

She shuffles past, towards the room’s exit, with a look on her face that screams “you’re not well, Mister, and I’m going to tell the world!" Luckily, she doesn’t rat me out to reception. In the middle of an undercover hotel review, it’s a challenge to explain why you’re undertaking the ‘can’t swing a dead cat around’ challenge.

 

For the record, you can liberally swing Pusheen the pizza-eating (stuffed-toy) cat around the deluxe side-entrance pod (two metres by 1.7 metres) at Sydney’s first Japanese-style mini-stay, The Capsule Hotel, without touching either roof or sides.

First Impressions

Capsule Hotel, Sydney
In your room, you get lockers for security.

I pop my head into one of the smaller (two metres by 1.2 metres) front-entrance ‘single’ capsules (that my Japanese friend seems to have left open in her bid for freedom), and I assess that no nylon fur would fly in there, either. Undeterred, I continue my tiny-capsule tests.

 

I slide across my big plastic door (it definitely needs a Star Trek-like ‘ssshhh’ sound effect) and crudely execute an upward-dog yoga pose. Tick; two nose lengths to spare below the roof. Next, I throw an old-school breakdancing backspin and I don’t even glance the sides (warning: may dramatically and instantly unmake your bed).

 

Unfortunately, these fully-sick space-proving manoeuvres will do nothing to disperse a claustrophobic’s deeply-held anxieties. A front desk guy tells me later that so far only one person has freaked out and not made it through the evening. Not bad for a 70-pod hotel that has been doing a thriving trade since opening in May.

 

“But, really, it’s not the kind of place they tend to check into," the front desk guy adds as if I have no concept of the disorder.

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The Capsule

Each capsule is thoroughly air-conned, but there are a handful of safety features that, ironically, could themselves, or in unison, be accidental triggers for a claustrophobic’s unquiet mind: the ‘SOS button’; a flashing red light that looks like it’s been plucked from an ambulance (60 centimetres from your face); and a mini fire extinguisher provocatively baptised the ‘Flame Fighter’. Yep, no reason at all to panic when that door magnetically locks closed.

 

Visually speaking, the capsules are nerd magnets, with functional-looking indents and angles that gift them a retro spaceship vibe; a cross-breed of the original Stars Wars and Alien sets seems to be the consensus.

Capsule Hotel, Sydney
The capsules are decked out in technology that’ll make it hard to leave your little slice of paradise.

The control panel gives you Vader-like power over your space; there’s a USB port, powerpoint, sensor light switches, combination safe, and wide lit-up mirror to help identify formerly unseen wrinkles or just to see how big your pupils are when you run out of things to do.

 

Other capsule conveniences include an LCD television, recessed behind glass to save space (mine, and a few others on the night, had temporarily lost connection); a detachable table; two (fairly poorly aimed) reading lights; plus a very handy, one-touch sleep button, which shuts everything down with one drowsy swipe.

 

The fist-thin-mattress is no Cumulonimbus, but it’s not uncomfortable, either. If you don’t get an idyllic eight hours here, it’s probably going to be down to a couple of other factors, anyway. You see, for all their kitschy cred, the capsules are simply snapped and screwed together plastic; stable enough, but far from sound- or lightproof. If you’re a light snoozer, the odd clumsy mount/dismount from a neighbour’s capsule and the late night/early morning George Street ‘ambience’ may be your early wake-up call(s).

 

In shared areas, however, The Capsule Hotel does the cheery ‘poshtel’ thing rather well (yep, that means shared bathrooms. What did you expect? Bedpans?). It’s fun with a just a hint of the boutique: parquet (look) flooring, chequered kitchen floor and (mostly fake) potted plants dotted around charming retro-look furniture.

Capsule Hotel, Sydney
This ‘poshtel’ provides communal areas, play a game of foosball with a mate.

Clever lighting, funky mirrors and bright pastels suggest space where there isn’t much at all, which is fine because most of the hotel’s clientele (a good mix of ages, sexes and nationalities) seem either perpetually getting ready to go out, are out already, or are coming home to crash out after going out.

What’s Around

As for going out, you don’t get too much more ‘downtown Sydney’ than this. Perhaps a shade too much, if – like me – you’re not a diehard fan of the George Street cinema strip.

 

The level-three hotel sits atop The Century Bar, which thanks to a makeover is no longer one of Sydney’s grittiest (read grottiest) pubs. Nowadays, level one is a decent option for a discreet pre-revel beverage. Ironically, or perhaps deliberately, The Capsule Hotel’s doorbell sounds like a paying-out poker machine on the floor below.

Century Bar, Sydney
Drop into Century Bar for a quick bevvie.

Speaking of big nights and, yes, we have to talk about this… no, you can’t squeeze two peas into these pods. It’s strictly one person per capsule, even in the deluxe ones. I reckon that’s a good thing; otherwise, this place could turn into a (reasonably priced) one-night-stand drop-in centre.

 

In the context of a novel concept like this, which is cheaper than an Uber or taxi fare if you live more than about 25 minutes away, it’s difficult to say too many truly hurtful words about The Capsule Hotel. It doesn’t take itself too seriously so neither am I.

 

You might want to bring some earplugs, though. Lest too many pizza-eating cats get swung around in furious faux anger.

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The Details

The Capsule Hotel

Address: Level 3, 640 George Street, Sydney

Verdict

A fun one-off adventure if you need a crash pad or are just curious, as long as your standards are not sky high and you don’t mind sharing loos. Book ahead!

Score

2.5/5

We rated

Lots were thrown in for the price including (limited) cooking facilities and wi-fi. While it had the odd blip, the pods, showers and common areas are clean and tidy, especially when compared with some stays in this price range.

We’d change

The atmosphere feels a little transient, but it’s early days. The key card system is annoying and needs to be fixed – you stand there endlessly swiping. Ask for a bottom capsule if co-ordination is not your forte.

 

All AT reviews are conducted anonymously and our writers pay their own way – so we experience exactly what you would.

 

Head to our ultimate travel guide for more details on where to eat and what to do in Sydney.

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The secret Sydney suite life: a luxury under-the-radar stay right on the harbour

    Kate Bettes Kate Bettes
    This winter, these secret Sydney harbour suites are the staycation we’ve been looking for.

    Whether it’s the crisscrossing ferries or the white sails of the Opera House rising out of blue depths, Australia’s biggest city lives for its harbour. But while locals might glance at that watery expanse on their daily commute across the Bridge, it can still be hard to truly connect with Sydney’s maritime soul. The secret: seeing the harbour eye-to-eye, right at water level. And what better place to submerge yourself in that energy than sleeping there? That’s where Pier One Sydney Harbour comes in (and with new all-inclusive bed and breakfast benefits, there’s even more to love).

    All-inclusive VIP benefits

    Who Is Elijah Amenities at Pier One Sydney Harbour
    Book in for the all-inclusive VIP treatment.

    The hard truth is that it will be very difficult to tear yourself away from your ultra-luxurious harbour home-away-from-home to explore the city. If you want to make leaving even harder, opt for Pier One’s all-inclusive VIP treatment.

    The Bed and Breakfast with Suite Benefits package turns up the volume on what is already the ultimate staycation, with complimentary valet parking, daily breakfast for two and turndown service. The biggest perk? Enjoy a bottle of French champagne every day during your whole stay

    Pier One Sydney Harbour

    Pier One Sydney Harbour
    Step into a piece of history with all the modern comforts. (Credit: Dave Wheeler)

    The five-star Pier One Sydney Harbour is quite literally old Sydney through and through. Built on what was once a working cargo wharf and the passenger terminal for those heading to the North Shore before the bridge was constructed, the heritage building sits right between the tangle of cobblestones, pubs and alleyways of The Rocks and the historic docking zone of Walsh Bay – at the centre of the city’s old sea trade.

    If knowing the hotel’s history isn’t enough to get your sea-longing going, the interior design certainly will. As soon as you step up to the concierge desk in the lobby of the restored building – which underwent a $15 million redevelopment in 2019 – you’re immersed in Sydney’s seafaring tale. Weathered wood panelling and white marble floors surround you, while loop lighting installations hover above the bar island just beyond, ringed with stools ready for intimate, martini-tinted conversations. Steel rivets and timber beams speak to its past, and glass-walled views anchor you firmly in the present-day life on the harbour.

    Pier One Suites

    Pier One Sydney Harbour admiral suite
    Enjoy incredible views from your suite.

    Across the 189 rooms and suites built on and over the water, the maritime theme continues. Sculptural aged brass fittings, exposed girders, colour schemes that evoke shifting currents, and mirrors that reflect ripples that – depending on your booking – sit just metres from your pillow.

    United on theme yet unique in set-up, each room or suite is different. On the ground floor, dog-friendly rooms with direct access to the pier are all prepped for pampered pups, while others have views and even balconies overlooking Walsh Bay, the Bridge and the Harbour.

    But the 19 suites step things up even more. Gaze out through floor-to-ceiling windows, or get even closer. Your private balcony is made for sipping a Nespresso coffee on as the sun comes up – or soaking in the bathtub of the Admiral Suite on the deck, a drink from the locally stocked mini bar in hand. This mini bar was recently completely transformed, so you have more Aussie favourites to choose from, including alcohol and snacks.

    Dining at Pier One

    Pier Bar Pier One Sydney Harbour
    Settle in for an afternoon of good drinks and views.

    Once you’re checked in, start your afternoon with a spritz at PIER BAR – or arrive by boat via the private pontoon if the occasion calls for it – and settle into one of the cabanas. Weekdays bring Happy Hour (or ‘sunset hour’ at Pier One); weekends bring the DJs. After an even sweeter experience? The Everyday Creamery and Matcha Kiosk is slinging mango and vanilla soft serve – classic and those spiked with Midori and gin alike.

    PIER Dining is an ode to contemporary Australian flavours across the terrace, pier and dining room. On its seafood-leaning menu are Sydney rock oysters from Merimbula, potato scallops with salmon roe and crème fraîche, chicken with melting sundried tomato butter, vodka rigatoni with Shark Bay prawns. And the ‘Pierlova’ – that’s pavlova with chocolate, dulce de leche and banana is worth saving room for. Make sure to ask for the wine list – it’s 100 per cent Australian drops.

    Around town

    luna park, sydney opera house and sydney harbour bridge
    Explore the neighbourhood during your stay. (Credit: Destination NSW)

    If you’re strong enough to polish off just one last pastry from the breakfast buffet and walk out the door, we applaud you. Luna Park across the harbour beckons with its wide grin, while a glance upward might spur you to climb the Bridge’s famous iron arches. The Opera House – just across Circular Quay from the Museum of Contemporary Art – sings out for a concert.

    You’ll want to book ahead for those hot-ticket performances at Sydney Theatre Company and Sydney Dance Company, just a few minutes’ walk south of the hotel. Ten minutes further brings you to the waterfront bars, restaurants and clubs of Barangaroo, or the karaoke, gardens and dim sum of Chinatown further afield.

    Keep the mellow of your weekend getaway going with a stop at Barangaroo Reserve, watching the yachts go by – all before returning for that Sydney sundowner at Pier One.

    Ready to make that Pier One stay a reality? Book the ultimate Sydney staycation at pieronesydneyharbour.com.au