Does the Jetstar Price Beat Guarantee actually work?

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You’ve seen the ads on television, but will you always get the best price with Jetstar? We put the famous Price Beat Guarantee to the ultimate test… three times.

Determined to hold onto the unofficial title of ‘Australia’s cheapest airline’, you may have noticed that Jetstar regularly advertises a Price Beat Guarantee in which it promises to beat all (comparable) competitor and third party website flights by 10 per cent.

 

This means that a couple of extra minutes of shopping around can save you some serious cash.

The conditions:

1. The flight you would like to match must be a direct flight using the exact same airports.

 

2. The two flights must leave within an hour of each other for domestic flights, and the same condition is applied to flights between Australia and New Zealand or within Asia.

 

3. If you’re flying internationally, the flights only need to be within the same calendar day.

 

4. Unfortunately, all flights must leave more than seven days from applying for a price beat, so no last minute trip.

 

I had one big realisation as a result of taking part in this process: unlike a similar promotion with Bunnings (or the like) you don’t actually need to find the cheaper product, using this search will bring up anything comparatively cheaper. How much more attractive is that as a tool?

Follow these steps to apply for a Jetstar price beat:

1. Visit the Price Beat Guarantee page on the Jetstar website.

 

2. Click on the ‘apply now’ button.

 

3. Fill out the form and provide the airports, date and time of the Jetstar flight you would like to beat.

 

4. Check your email for a response regarding the outcome of your application. This should only take a few minutes.

 

5. If successful, follow the link provided to complete the booking and payment. The new price will only be held for 60 minutes so make sure you are ready to pay immediately. Baggage can be added after this point in ‘manage your booking’.

 

6. If unsuccessful, this might be because either flight was ineligible or no cheaper flights could be found at that time.

 

I tested out the guarantee for you and had varying results.

Test one: SYD > BRIS one-way

I applied for a Sydney to Brisbane flight in May this year at 2pm that would normally cost $71 with Jetstar. I found that Tigerair also had the same flight leaving at 2.55pm for $64.95. My application was successful as all airports were the same, the flight was direct and leaving only 55 minutes later, making the cost of my Jetstar flight just $58.46.

I saved: $12.54

Test two: SYD > MELB (return)

I also applied for return flights from Sydney to Melbourne (Tullamarine) in June 2018. The first flight with Jetstar would leave Sydney at 10.20am and cost $99. The return flight was to leave Melbourne at 3.20pm and was $149. Tigerair had a SYD–MEL flight at 10.15am for $73.95 and a MEL–SYD flight at 3.30pm for $129.95. My application was successful and the Jetstar price came down from $248 to $183.52. This success came as a bit of a surprise for me because the terms and conditions require a ‘direct and one-way’ flight but the application form gives the option between return and one-way flights and gave me the correct discount – so who are we to complain?

I saved: $64.48

SYD > BALI (one-way)

I submitted an unsuccessful application for an international Jetstar Sydney to Bali (Denpasar) flight on 4 September 2018 at 10.20am for $326. There were a number of AirAsia flights from Sydney to Bali for $239 leaving on the same calendar day (as per the terms and conditions). However, each of these Jetstar and AirAsia flights included two flights and a stopover and thus were ineligible as they were not direct, non-stop flights.

I saved: nothing.

I found the Price Beat Guarantee deal to be most effective for the more common domestic routes such as Sydney to Melbourne, Sydney to the Gold Coast, Brisbane to Sydney and Brisbane to Melbourne.

 

While international flights are eligible for the Price Beat Guarantee, I generally found that Jetstar is already the cheapest flight available or either Jetstar or the competing airline have connections and stopovers and are therefore ineligible for the promotion.

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Europe’s FlixBus hits Aussie roads with $10 city-to-city fares

Cheaper, greener and smarter travel is coming to the East Coast.

If you’ve ever dreamed of a smarter, easier and more sustainable way to travel Australia without the chaos of airports or the exhaustion of long days behind the wheel, your prayers may have been answered. European travel company FlixBus has landed in Australia, shaking up the long-distance bus scene by offering a more affordable and greener travel option to get you from A to B, just in time for the end-of-year holidays.

FlixBus driving on the road in Australia
FlixBus is making its Aussie debut.

Known for its lime-green buses, FlixBus operates over 400,000 routes to more than 8,000 destinations in over 40 countries. German travel company FlixBus is taking to Australian roads. New bus services will connect Melbourne, Canberra and Sydney, with 12 daily Canberra–Sydney services and several Melbourne–Canberra–Sydney connections, including stops at Albury, Sydney Airport (domestic and international), and Central Station.

“We are proud to officially mark our entry into Australia, our 45th market, a significant milestone in our mission to shape the future of long-distance bus travel,” said André Schwämmlein, CEO and Founder of Flix. “This launch reflects how our scalable tech platform and partnership model enable sustainable growth across continents and reinforces our commitment to a long-term, sustainable presence in every market we enter.”

FlixBus Australia
FlixBus is renowned for offering budget-friendly transportation.

The milestone marks the 45th country in which FlixBus operates, establishing its presence on five continents and strengthening its commitment to delivering budget-friendly, sustainable and easy travel options across the globe.

Onboard features will include free wi-fi, power outlets, toilets and comfortable seats with extra legroom. Long-distance bus travel is considered more environmentally sustainable than flying or driving alone, and the company is committed to achieving net-zero emissions by 2050 globally. FlixBus stands out for its frequent and affordable rides that skip fewer unnecessary detours and an easy-to-use app and booking platform. 

FlixBus Australia app
The FlixBus app is easy to use.

Operations will begin on 20 November with tickets on sale now. To inspire you to jump onboard, FlixBus are offering tickets for as little as $9.99 until the end of November. FlixBus plans to expand its Australian network over time. 

Whether you’re travelling home for the holidays, keen to explore the east coast of Australia or need a more affordable long-distance work commute, FlixBus is set to transform the way we travel.