Top 10 services all airports must have

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Ever wondered how long you’ve wasted just waiting around at airports: in transit, delayed or just turned up too early? Steve Madgwick has…

But as the waiting is (to a certain extent) inevitable, the peops at Australian Traveller started wondering what new services could Australian airports have that would help melt away those wasted hours constructively (or otherwise). Some airports already have them, some need them and some will likely never get them, but here are 10 services that we think all airports should have!

1. Sleep capsules

Thinly padded waiting lounges or pulling up your own patch of carpet no longer cuts it, we want sleeping pods, like the ones in Abu Dhabi Airport. The by-the-hour chairs have a shutter over the top and, most importantly, fold completely flat.

2. Nail bar

Instead of having to worry about finding someone to buff and polish you at your destination, why not check in and have them done instead of staring at the departures board. Saves you having the “nail file isn’t a weapon" argument going through security too.

 3. Showers

First and business class aren’t the only jets setters that deserve a proper freshen-up. We mean real, sparklingly clean showers with proper vestibules where your carry-on won’t get saturated. Fresh towels are a must too (because who carries around a spare Missoni in their hand luggage) so be prepared to pay a few dollars for the experience.

4. Running Track/Gym/golf driving range

All that space and all that plane food means the couple of hours’ delay might be a sound time for a couple of laps around the terminal. In-terminal by-the-minute gym equipment would also be good way to help prevent deep vein thrombosis onset. Obviously, must be used in conjunction with the posh showers mentioned above.

 5. Personal cinemas

Sick of staring at the 24 news feed on the terminal television monitors? What about intimate, one-person rooms where you can pay a little spare change for a variety of shows, tailored to your length of wait? Plane coming soon: An episode of The Big Bang. Long delay: Start with one episode of Game of Thrones and work you way through as required.

Need tips, more detail or itinerary ideas tailored to you? Ask AT.

AI Prompt

6. Masseuses

Some airports in Australia already have massage shops, such as Mandarin Massage at Sydney Airport, but we believe that they are must – and the more choice the better value (theoretically at least). Nothing calms you down for a long-haul flight like a good shoulder rub (matched with a nice glass of Sémillon as well).

 7. Segways

Last-minute purchase at the other end of the ridiculously long terminal? No problem, jump on your complimentary Segway (stand-up electric scooter). We suggest designated Segway-only lanes to prevent Seg-and-runs.

 8. Local produce restaurants

Airports worldwide can feel generic, sterile and lacking in local flavour. We think that Cooper’s Alehouse at Adelaide airport is setting a great example of showcasing truly local products. Restaurants serving regional wines and locally grown produce should be mandatory, perhaps displacing a few of the overpriced multinational takeaways along the way.

 9. Funpark for the kids

Some airports, such as Singapore’s Changi, cater for kids, with its four-storey slide, but we think airports should go one step further. Long delay and the kids are screaming? Jump on the in-terminal roller coaster and scare the wait out of them.

10. Hairdresser/barber

We think the guys would feel oh-so practical using their delay time to get a trim from a good ol’ fashioned (reasonably priced) barber. Not sure how women’s hairdresser would go though – a couple of hours is not quite long enough to build up that ‘special’ trust.

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Your summer events guide to Australia’s cultural capitals

    Lee Mylne Lee Mylne
    Explore the best that Sydney and Melbourne offer over summer, when busy event-packed days stretch into fun-filled nights.

    As summer unfolds, Sydney and Melbourne are at the forefront of the most exciting events in Australia. Whether your tastes run to culture, sport, shopping or dining, both offer a host of things to do and places to stay. Discover the best Accor hotels to explore from and how to spend your days to make the most of the warmer months in Australia’s vibrant capitals.

    Sydney

    Where to stay

    suite at Manly Pacific – MGallery Hotel Collection
    Relax beachside at Manly Pacific. (Image: Manly Pacific)

    Sydney has no shortage of fabulous hotels to choose from when attending events in the city, often within reach of either the harbour or the beach.

    The glamour and European style of Sofitel Sydney Wentworth is hard to beat, whether for a romantic getaway or a family holiday. It’s within walking distance to the Sydney Opera House, Circular Quay, The Rocks and Royal Botanic Garden Sydney, so everything the city offers is at your feet.

    Pullman Sydney Quay Grand is equally central and offers luxury apartment-style accommodation, featuring fully equipped kitchens and laundries. It’s ideal for family stays. Also in the CBD, Swissôtel Sydney gives easy access to some of the city’s top shopping, including the historic Queen Victoria Building.

    For beachside vibes, head to Manly or Brighton, where there’s something for everyone. Manly Pacific – MGallery Hotel Collection is all about coastal elegance, ocean views and fresh seafood. Hit the rooftop pool or the beach to cool off, or go snorkelling at nearby Cabbage Tree Bay Aquatic Reserve. Take the Manly ferry for a scenic trip to the city.

    Peppers Manly Beach offers stylish accommodation literally across the road from famous Manly Beach. Grab a free e-bike, take a surfing lesson, walk the foreshore or browse the surf shops, boutiques, galleries and cafes.

    For a luxury stay that’s closer to both the city and airport, choose The Brighton Hotel Sydney – MGallery Hotel Collection. Hugging the shore of Botany Bay, the hotel is just 20 minutes by train to the CBD, and a 10-minute drive from Sydney airport. Soak up the sea air, or dive into the outdoor pool or the adults-only indoor pool.

    Events and sightseeing

    two people at Sydney Festival
    Time your Sydney trip to visit the Sydney Festival. (Image: Destination NSW)

    Sydney loves a party and there are few bigger than Sydney Festival, which has been entertaining locals and visitors alike for 50 years. Running from 8–25 January in 2026, it’s a city-wide celebration of culture and creativity encompassing music, dance, comedy, visual art and edgy experimental performances.

    Westpac OpenAir Cinema opens for the summer season on 20 January. Set on the waterfront at Mrs Macquaries Point, with a backdrop of the harbour and city skyline, it features classics and new movies. Grandstand seating (BYO cushion) provides perfect viewing.

    A cool oasis of green in the heart of the city, Royal Botanic Garden Sydney offers much more than just plants and flowers. Escape the heat with a stroll through themed areas, including the romantic Palace Rose Garden and lush Palm Grove, and stop at the Cadi Jam Ora – First Encounters Garden to learn the story of the Gadigal people of the Eora Nation. Best of all, it’s all free.

    Where to eat and drink

    Arches on Market bar in Accor SwissôtelSydney
    Stop for drinks at Arches on Market. (Image: Steven Woodburn)

    Fancy a taste of Italy? Flaminia is the new restaurant coming to the Pullman Quay Grand Sydney Harbour in November 2025, and it’ll make you feel as though you could be in Portofino – but with the freshest of Sydney’s produce.

    Arches, at Swissotel Sydney, is the perfect spot for a classic martini. Head there for afternoon tea or pre- and post-theatre dining delivered with old-school charm. You can even let the bartenders choose your drink for you, based on your mood.

    With a $20 lunch menu and a leafy covered terrace, Wentworth Bar, on level five of Sofitel Sydney Wentworth, delivers a sophisticated escape from the hustle of the city. An extensive champagne list and Vietnamese-inspired bar menu complete the stylish scene.

    Melbourne

    Where to stay

    view from Shadow Play Melbourne by Peppers by accor
    Enjoy a luxurious stay at Shadow Play Melbourne by Peppers.

    Sofitel Melbourne on Collins is the epitome of style, elegance and luxury. Appropriately at the ‘Paris end’ of Collins Street in the CBD, the Sofitel combines French flair with Australian hospitality.

    Like many of the best discoveries in Melbourne, Pullman Melbourne City Centre is tucked away in a laneway. Five-star luxury is the hallmark here; enjoy stylish rooms, a rooftop bar, and the city’s best food and fashion finds just steps away.

    On the historic South Wharf promenade, Novotel Melbourne South Wharf is a contemporary beacon that opens up to everything the precinct has to offer – shopping, dining, entertainment and the arts.

    Pullman Melbourne on the Park, on the city’s threshold at East Melbourne, is a ball toss from the Melbourne Cricket Ground, Rod Laver Arena and Melbourne and Olympic Parks. Naturally a favourite with sports fans, it’s only minutes from the CBD by tram and right next door to the cool of Fitzroy Gardens.

    The spacious one- and two-bedroom apartments of Shadow Play Melbourne by Peppers offer stunning views and easy access to the city and Southbank’s dining and shopping district. Head to the rooftop garden or relax in the outdoor heated pool.

    Events and sightseeing

    spectators watching Melbourne Cricket Ground
    Cheer on your team at the Melbourne Cricket Ground. (Image: Visit Victoria)

    As the ‘sporting capital of Australia’, Melbourne is the place to catch the best of your favourite game. Whether it’s the Boxing Day test cricket or all the action of the Australian Open tennis in January, book tickets early to ensure the best vantage points.

    Find the Summer Night Market, a feast for both the body and the senses, in the Queen Victoria Market on Wednesday nights in the warmer months. Savour street food from 30 stalls and shop for locally made fashion, jewellery, art and homewares, and pause to watch performances by talented buskers.

    The work of two of the most influential fashion designers in history – Vivienne Westwood and Rei Kawakubo – are on show at the National Gallery of Victoria over summer. You can also wander through free exhibitions of First Nations art, colonial paintings and European masters.

    Where to eat and drink

    Melbourne’s laneway culture and rooftop bar scene set it apart from others. Where better to enjoy extended twilight hours or cheeky cocktails atop one of the city’s tall buildings, or while away long summer evenings in a cosy bar tucked far from the crowds in a hidden alley.

    Head to Cleo on the rooftop at Hyde Melbourne from December 2025. Enjoy a cocktail with sweeping views of the skyline, and choose nibbles from a Mediterranean-inspired menu.

    Under a 15-floor mirrored canopy at The Atrium on 35, in the Sofitel Melbourne on Collins, sip cocktails in an intimate but playful setting. This is the place for l’aperitif hour before or after a night out at the theatre.

    Start planning your summer getaway of events, culture and food with at ALL.com.