Top 10 services all airports must have

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Ever wondered how long you’ve wasted just waiting around at airports: in transit, delayed or just turned up too early? Steve Madgwick has…

But as the waiting is (to a certain extent) inevitable, the peops at Australian Traveller started wondering what new services could Australian airports have that would help melt away those wasted hours constructively (or otherwise). Some airports already have them, some need them and some will likely never get them, but here are 10 services that we think all airports should have!

1. Sleep capsules

Thinly padded waiting lounges or pulling up your own patch of carpet no longer cuts it, we want sleeping pods, like the ones in Abu Dhabi Airport. The by-the-hour chairs have a shutter over the top and, most importantly, fold completely flat.

2. Nail bar

Instead of having to worry about finding someone to buff and polish you at your destination, why not check in and have them done instead of staring at the departures board. Saves you having the “nail file isn’t a weapon" argument going through security too.

 3. Showers

First and business class aren’t the only jets setters that deserve a proper freshen-up. We mean real, sparklingly clean showers with proper vestibules where your carry-on won’t get saturated. Fresh towels are a must too (because who carries around a spare Missoni in their hand luggage) so be prepared to pay a few dollars for the experience.

4. Running Track/Gym/golf driving range

All that space and all that plane food means the couple of hours’ delay might be a sound time for a couple of laps around the terminal. In-terminal by-the-minute gym equipment would also be good way to help prevent deep vein thrombosis onset. Obviously, must be used in conjunction with the posh showers mentioned above.

 5. Personal cinemas

Sick of staring at the 24 news feed on the terminal television monitors? What about intimate, one-person rooms where you can pay a little spare change for a variety of shows, tailored to your length of wait? Plane coming soon: An episode of The Big Bang. Long delay: Start with one episode of Game of Thrones and work you way through as required.

Need tips, more detail or itinerary ideas tailored to you? Ask AT.

AI Prompt

6. Masseuses

Some airports in Australia already have massage shops, such as Mandarin Massage at Sydney Airport, but we believe that they are must – and the more choice the better value (theoretically at least). Nothing calms you down for a long-haul flight like a good shoulder rub (matched with a nice glass of Sémillon as well).

 7. Segways

Last-minute purchase at the other end of the ridiculously long terminal? No problem, jump on your complimentary Segway (stand-up electric scooter). We suggest designated Segway-only lanes to prevent Seg-and-runs.

 8. Local produce restaurants

Airports worldwide can feel generic, sterile and lacking in local flavour. We think that Cooper’s Alehouse at Adelaide airport is setting a great example of showcasing truly local products. Restaurants serving regional wines and locally grown produce should be mandatory, perhaps displacing a few of the overpriced multinational takeaways along the way.

 9. Funpark for the kids

Some airports, such as Singapore’s Changi, cater for kids, with its four-storey slide, but we think airports should go one step further. Long delay and the kids are screaming? Jump on the in-terminal roller coaster and scare the wait out of them.

10. Hairdresser/barber

We think the guys would feel oh-so practical using their delay time to get a trim from a good ol’ fashioned (reasonably priced) barber. Not sure how women’s hairdresser would go though – a couple of hours is not quite long enough to build up that ‘special’ trust.

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Insider tips to 6 of Australia’s best road trips

Credit: Katie Purling

There’s nothing like the freedom and flexibility of a road trip – made all the better with local knowledge.

From the rugged coast to the spiritual centre of the country, Australians are spoilt for choice when it comes to legendary drives. And hitting the road and meeting locals who can share their favourite spots along the way is one of the best ways to get to a destination’s heart.

These six epic road trips are a good place to start, basing yourself at locally run Quest Apartment Hotels to take advantage of insider travel tips and convenience aplenty.

1. Journey along the Murray: Mildura – Echuca – Wodonga

Paddle steamer on the Murray.
Explore the Murray. (Image: Visit Victoria)

Australia’s longest river is dotted with charming towns. In Mildura, a brew from Brother Chris will energise you for a day exploring Mungo National Park, featuring 240,000 hectares of lunar-like landscapes, ending with a restful night at Quest Mildura.

A day cruising with Murray River Paddlesteamers is a must-do. And make sure you visit Two Lads Brewing; Quest Echuca business owner Brendan Du Kamp says its crisp lager “has a wonderful reputation for converting even the most devoted traditional beer lovers”. Unwind at the centrally located Quest Echuca.

In Wodonga, Miss Amelie delivers the region’s best gourmet finds, and Mungabareena Reserve and Water Works offers fishing, swimming and picnic spots. End the day on a high note with a night at the spacious Quest Wodonga.

2. Through the heart of Australia: Adelaide – Alice Springs – Darwin

Stay close to Adelaide's best attractions at Quest on Franklin.
Stay close to Adelaide’s best attractions at Quest on Franklin.

Venturing through Australia’s spiritual heart is an unforgettable experience. Starting in Adelaide, check into Quest on Franklin, a convenient base for discovering the best activities – including Adelaide Central Market and the Waterfall Gully to Mt Lofty summit hike.

Further north, Quest Alice Springs owner Sherry Li recommends you “take the time to explore the galleries and cafes, chat with the locals and venture beyond the town centre”. The culturally significant Angkerle Atwatye (Standley Chasm) and Alice Springs Desert Park beckon to be explored; afterwards, beat the heat with rooftop cocktails at Quest Alice Springs.

Up north, golden sunsets and barramundi await at Darwin Sailing Club, as does the pet-friendly Quest Palmerston, loved for its outdoor swimming pool and proximity to Palmerston Markets.​

3. Northern explorer: Brisbane – Rockhampton – Mackay – Townsville

Sunrise hike with views of the city below after checking in at Quest Apartment Hotels.
Greet the day from Castle Hill. (Image: Katie Purling)

Head from the city to the tropics, starting with a Brisbane culture fix at the Queensland Cultural Centre before enjoying drinks overlooking the river at Howard Smith Wharves. Sleep over at one of 11 Quest properties conveniently peppered across the city, including Quest Woolloongabba.

After heading north to Rockhampton, explore the Dreamtime Cultural Centre then marvel at Mt Archer National Park and Fitzroy River views from Quest Rockhampton.

Next, venture to Mackay, where the picturesque coast and sugarcane fields are easily accessible from Quest Mackay on Gordon. Even further north, in Townsville, Alison Rayner, business owner of the perfectly placed Quest Townsville on Eyre, recommends enjoying the sunrise from Castle Hill and the ‘Just Feed Me’ menu from Shorehouse.

4. The Western Way: Fremantle – Rockingham – Bunbury

A bartender prepares handcrafted cocktails.
Experience Fremantle’s craft distilling scene. (Image: Tourism WA)

Checking into the pet-friendly Quest Fremantle is key to discovering the port town’s highlights, including the WA Maritime Museum and Republic of Fremantle distillery.

The Boya Kaarla (Cape Peron) Walking Tour, led by Whadjuk guide Steven Jacobs, is a Rockingham highlight, as is an oceanfront burger at Chandlers Kitchen – which is a stone’s throw from Quest Rockingham and its sparkling swimming pool.

Quest Bunbury puts you steps from Bunbury’s Koombana Bay, home to over 100 wild bottlenose dolphins. Make sure to also visit the Bunbury Regional Art Gallery (BRAG), found inside a historic former convent.

5. Follow the vines: Griffith – Orange – Singleton

Quest Orange Monty's Restaurant & Bar
Don’t miss the steak frites at Monty’s.

Immerse yourself in the flavours of the Riverina viticulture. In Griffith, sip montepulciano at Calabria Family Wines and the award-winning Noble One Botrytis Semillon at De Bortoli. It’s all easily accessible from Quest Griffith, where modern rooms are flooded with natural light.

Amy van de Ven, Quest Orange business owner, recommends visiting family-owned ChaLou Wines and Printhie Wines in Orange. “Finish with a long lunch or dinner at Quest Orange’s newest onsite restaurant, Monty’s Restaurant & Bar, where the steak frites are hard to beat, and you’ll find arguably the region’s best tiramisu,” she says. Make life easy by cocooning yourself at Quest Orange.

In the Hunter Valley, bed down at Quest Singleton, where tasteful rooms feature deep soaking baths and you’re well-placed to sip world-class drops at Brokenwood Wines and dine at two-hatted Muse.​

6. Goldfields to Great Ocean Road: Geelong – Ballarat – Warrnambool

Drinks from Little Mallop Street in Geelong.
Taste Geelong’s delights. (Image: Visit Victoria)

This diverse adventure takes you from port city to ​historic town to rugged coastline. Begin in Geelong, brimming with culinary delights, culture and natural beauty that’s ready to be discovered at Little Malop Street and the rooftop patio at Quest Geelong.

Ballarat’s colourful Gold Rush history can be explored at Sovereign Hill, and the region’s top produce can be sampled at popular spirit and wine bar Roy Hammond. Quest Ballarat Station and its luxe rooms is the perfect place to hole up during your stay.

For an unforgettable Aussie experience, Naomi Slape – owner of Quest Warrnambool – recommends visiting Tower Hill Wildlife Reserve, a dormant volcano where you can spot koalas, emus and wallabies in the wild. Quest Warrnambool is just steps from the idyllic McGennans Beach and across the road from the Warrnambool Art Gallery.

Start planning the ultimate road trip, with insider knowledge along the way, at questapartments.com.au.

10 things every airport needs