Top 10 services all airports must have

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Ever wondered how long you’ve wasted just waiting around at airports: in transit, delayed or just turned up too early? Steve Madgwick has…

But as the waiting is (to a certain extent) inevitable, the peops at Australian Traveller started wondering what new services could Australian airports have that would help melt away those wasted hours constructively (or otherwise). Some airports already have them, some need them and some will likely never get them, but here are 10 services that we think all airports should have!

1. Sleep capsules

Thinly padded waiting lounges or pulling up your own patch of carpet no longer cuts it, we want sleeping pods, like the ones in Abu Dhabi Airport. The by-the-hour chairs have a shutter over the top and, most importantly, fold completely flat.

2. Nail bar

Instead of having to worry about finding someone to buff and polish you at your destination, why not check in and have them done instead of staring at the departures board. Saves you having the “nail file isn’t a weapon" argument going through security too.

 3. Showers

First and business class aren’t the only jets setters that deserve a proper freshen-up. We mean real, sparklingly clean showers with proper vestibules where your carry-on won’t get saturated. Fresh towels are a must too (because who carries around a spare Missoni in their hand luggage) so be prepared to pay a few dollars for the experience.

4. Running Track/Gym/golf driving range

All that space and all that plane food means the couple of hours’ delay might be a sound time for a couple of laps around the terminal. In-terminal by-the-minute gym equipment would also be good way to help prevent deep vein thrombosis onset. Obviously, must be used in conjunction with the posh showers mentioned above.

 5. Personal cinemas

Sick of staring at the 24 news feed on the terminal television monitors? What about intimate, one-person rooms where you can pay a little spare change for a variety of shows, tailored to your length of wait? Plane coming soon: An episode of The Big Bang. Long delay: Start with one episode of Game of Thrones and work you way through as required.

Need tips, more detail or itinerary ideas tailored to you? Ask AT.

AI Prompt

6. Masseuses

Some airports in Australia already have massage shops, such as Mandarin Massage at Sydney Airport, but we believe that they are must – and the more choice the better value (theoretically at least). Nothing calms you down for a long-haul flight like a good shoulder rub (matched with a nice glass of Sémillon as well).

 7. Segways

Last-minute purchase at the other end of the ridiculously long terminal? No problem, jump on your complimentary Segway (stand-up electric scooter). We suggest designated Segway-only lanes to prevent Seg-and-runs.

 8. Local produce restaurants

Airports worldwide can feel generic, sterile and lacking in local flavour. We think that Cooper’s Alehouse at Adelaide airport is setting a great example of showcasing truly local products. Restaurants serving regional wines and locally grown produce should be mandatory, perhaps displacing a few of the overpriced multinational takeaways along the way.

 9. Funpark for the kids

Some airports, such as Singapore’s Changi, cater for kids, with its four-storey slide, but we think airports should go one step further. Long delay and the kids are screaming? Jump on the in-terminal roller coaster and scare the wait out of them.

10. Hairdresser/barber

We think the guys would feel oh-so practical using their delay time to get a trim from a good ol’ fashioned (reasonably priced) barber. Not sure how women’s hairdresser would go though – a couple of hours is not quite long enough to build up that ‘special’ trust.

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Good food, beautiful nature & history: your guide to a long weekend in West Gippsland

(Credit: Rob Blackburn)

    Carla Grossetti Carla Grossetti
    From rainforest walks and scenic drives to historic gold-rush towns and standout regional dining experiences, you can find it all in West Gippsland.

    Hover over West Gippsland on Google Earth and you’ll see vast tracts of land spread out like green velveteen around the Toorongo Falls Reserve. It’s a landscape that feels almost impossibly lush for a region sitting little more than an hour from Melbourne.

    Track southeast in late autumn and early winter and you’ll see pockets of the Mt Baw Baw Plateau dusted in snow. In addition to the forests of mountain ash veined with creeks and rivers, there are pastures and farmland cross-stitched together to form pretty patchworks.

    But West Gippsland isn’t defined by scenery alone: in addition to its awe-inspiring nature, a Venn diagram of the region includes gold-rush history and great culinary experiences.  Spend a long weekend here and it quickly becomes clear how often these three overlap.

    Getting there

    Messmates Dining west gippsland
    Spend the weekend eating and exploring in West Gippsland. (Credit: Messmates Dining)

    Getting to West Gippsland involves as easy drive – it’s just over an hour out of Melbourne along the Monash Freeway.

    Not driving? Catch the train from Melbourne on the Gippsland line, terminating at either Traralgon or Bairnsdale, and hop off at Warragul or Drouin.

    Visit historic villages

    Walhalla historic township
    Wander into Australia’s Gold Rush history at Walhalla. (Credit: Rob Blackburn)

    The West Gippsland region is on the Traditional Lands of the Kulin and Kurnai nations, specifically linked to the Bunurong, Gunaikurnai and Wurundjeri Peoples, whose connection to Country stretches back thousands of years.

    European settlement occurred in the 19th century as timber cutters, farmers and gold seekers pushed into the region’s dense forests. Small towns grew around sawmills and railway lines, and many of those gold rush settlements, timber towns and railway villages still shape the character of the region today.

    The most evocative of these is Walhalla Historic Township, a remarkably preserved gold-rush township tucked deep in the mountains. In the late 1800s, it was one of Victoria’s richest goldfields. Today visitors can step inside that history at the Long Tunnel Extended Gold Mine, where underground tours reveal the scale of the mining operation that once powered the town’s prosperity. Nearby, the Walhalla Goldfields Railway retraces part of the original narrow-gauge line through the valley, offering a slow journey past forest and river scenery.

    Further west, Noojee is a classic mountain village. It’s surrounded by dense forest and waterfalls and has become a natural base for exploring the Baw Baw region. Just outside town, Noojee Trestle Bridge stands as one of West Gippsland’s most striking relics of the rail era. The towering wooden structure is the tallest surviving trestle bridge in Victoria and today forms the centrepiece of an easy scenic walk with wide views across the valley.

    Alpine Trout Farm west gippsland
    Catch your own lunch at Alpine Trout Farm. (Credit: Nicky Cawood)

    At Alpine Trout Farm near Noojee, visitors can fish for trout in mountain-fed ponds before enjoying the catch prepared fresh onsite. It’s a simple experience that reflects the area’s long connection to the surrounding waterways.

    Back in Warragul, the region’s main service town, the story shifts from heritage to modern regional life. With galleries, restaurants and sweeping views across the rolling farmland of Gippsland, the town has become a lively hub linking the district’s past with its evolving food and cultural scene. Drive through the town and you’ll find heritage buildings, old pubs and weatherboard cottages that hint at the area’s early days as a frontier landscape.

    In other towns the past survives in quieter ways – a historic hall here, a century-old bakery there.

    Walks, waterfalls and wild places

    Toorongo Falls in west gippsland
    Stroll Toorongo Falls Reserve. (Credit: Nicky Cawood)

    Even simple roadside stops can feel cinematic in West Gippsland. The region also delivers plenty of opportunities to lace up your walking shoes.

    One of the region’s most rewarding nature escapes lies just outside Noojee at Toorongo Falls Reserve. A network of walking tracks winds through the cool-temperate rainforest where towering mountain ash trees filter the light and the air smells of rich, damp earth. The 2.2-kilometre trail to the viewing platform overlooking Toorongo Falls is short, but spectacular, as the water cascades down over moss-covered rock faces into a cool, green gully in Little Toorongo River.

    Further north, the Mount Baw Baw Alpine Resort offers year-round adventures. In winter, the mountain attracts skiers and snowboarders. The warmer months are just as compelling, with scenic drives to see alpine wildflowers, mountain bike trails and panoramic hiking routes that open across the plateau.

    Cyclists and walkers looking for a more relaxed pace can follow the Rokeby Neerim Rail Trail, which traces a former railway line through farmland and small Gippsland villages. The mostly flat trail passes rolling paddocks, creeks and historic bridges, making it an easy way to drop it down a gear when exploring the countryside.

    Taste the best eats of West Gippsland

    Hogget Kitchen west gippsland
    Taste the best of the region at Hogget Kitchen.

    For many travellers, the real drawcards of West Gippsland are the food and wine. The region sits in the heart of Victoria’s fertile dairy country, and that agricultural backdrop has helped shape a dining scene where seasonal produce and local provenance take centre stage.

    Hogget Kitchen has helped put Warragul firmly on the radar for serious regional dining in West Gippsland. Here, head chef and owner Trevor Perkins runs the kitchen alongside well-known winemakers William (Bill) Downie and Pat Sullivan. Hogget Kitchen lives up to its promise of exceptional destination dining; what lands on the table depends largely on what nearby farms have harvested that week as well as a wine list from Wild Dog Winery and other Gippsland producers.

    Warragul is also where you’ll find Messmates Dining where the kitchen team is led by Michelin-trained chefs. The Euro-leaning bistro and wine bar brings a polished edge to the local dining scene using produce sourced from across West Gippsland.

    For something more casual, the century-old Noojee Hotel is the kind of hub that every traveller dreams of finding after a long drive. Expect generous pub classics served on the sunny deck in summer or beside the crackle of a log fire in winter.  Nearby, rustic Toolshed Bar, Bistro & Cabins is the place to go for a wood-fired pizza topped with smoked local trout paired with Gippsland wine, making it a rewarding stop for lunch or an overnight stay.

    Time your visit with the Truffle Festival

    Food lovers visiting in winter should consider timing their trip to coincide with Noojee Truffle Festival, running from 10 July to 2 August 2026. The inaugural event celebrates the region’s emerging truffle industry with tastings, special menus and events built around one of winter’s most prized ingredients.

    Start planning your long weekend in West Gippsland at visitgippsland.com.au.